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Entry Level Csr Jobs in Kentucky (NOW HIRING)

Schneider

Customer Service Representative

London, KY

$13.50 - $18.25/hr

Customer Service Representative Work model:On-Site Location:London, KY, USA Shift:Third shift Job level:Individual Contributor Schedule:Full time; Sunday - Tuesday and every other Wednesday 6:00 p.m ...

ShipMonk

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

ShipMonk

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress ...

Circle K

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Aespatech

Customer Service Representative

Park City, KY

$13 - $17.75/hr

Customer Service Representative Site: Louisville, KY Bachelor's degree is MUST Duration: 06 MOnths Summary: The main function of a customer service representative is to interact with customers to ...

Circle K

Customer Service Representative

Hopkinsville, KY · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

StratBPO

$34K - $47K/yr

Join Our Team as a Customer Service Rep at StratBPO! Are you passionate about providing exceptional customer service and looking to join a dynamic team at StratBPO? We are a leading company in ...

New

Circle K

Customer Service Representative

Berea, KY · On-site

$13.25 - $18.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Louisville, KY · On-site

$15.25 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Ashland, KY · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Louisville, KY

$15.25 - $21/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Lexington, KY · On-site

$16 - $21.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCsr JobsEntry Level Csr JobsEntry Level Csr Jobs in Kentucky

Entry Level Csr information

See Kentucky salary details

$8

$16

$23

How much do entry level csr jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level csr in Kentucky is $16.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.17 per hour, depending on experience, location, and employer.

What does an entry level CSR do?

An entry level Customer Service Representative (CSR) is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle incoming calls, emails, or chats from customers, document interactions, and escalate issues as needed. Entry level CSRs are expected to maintain a positive attitude, work efficiently, and follow company policies to ensure customer satisfaction and support business operations.

What are some common challenges faced by entry-level customer service representatives and how can they be managed?

Entry-level Customer Service Representatives (CSRs) often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning company systems quickly. To manage these challenges, it's important to stay organized, actively listen to customers, and seek guidance from more experienced team members. Many companies provide structured training and continuous support, so taking advantage of these resources can help new CSRs build confidence and develop effective problem-solving skills.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is common. Patience, active listening, and a positive attitude are important soft skills that help build rapport with customers. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and maintaining customer satisfaction.

What is the difference between Entry Level Csr vs Customer Service Representative?

AspectEntry Level CsrCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, retail stores, corporate offices
Employer & Industry UsageCommon in retail, telecom, hospitalityWidespread across various industries including retail, finance, healthcare
Search & Comparison IntentEntry level roles, beginner customer support jobsExperienced roles, career progression in customer service

Both roles focus on customer interaction, but Entry Level Csr typically refers to initial support positions requiring minimal experience, while Customer Service Representative can include more experienced roles with additional responsibilities. Understanding these differences helps job seekers target the right positions based on their experience level.

How to get into entry level customer service with no experience?

Entry level customer service positions often require minimal experience and focus on strong communication, problem-solving, and a positive attitude. Candidates can improve their chances by highlighting transferable skills, gaining familiarity with customer service tools like CRM software, and demonstrating a willingness to learn during interviews.

What are the most commonly searched types of Csr jobs in Kentucky?

The most popular types of Csr jobs in Kentucky are:

What are popular job titles related to Entry Level Csr jobs in Kentucky?

For Entry Level Csr jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Entry Level Csr jobs in Kentucky look for?

The top searched job categories for Entry Level Csr jobs in Kentucky are:

What cities in Kentucky are hiring for Entry Level Csr jobs?

Cities in Kentucky with the most Entry Level Csr job openings:

Entry Level Csr jobs near you
Infographic showing various Entry Level Csr job openings in Kentucky as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,957 per year, or $16.3 per hour.

Customer Service Representative

Schneider

London, KY

$13.50 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Schneider National rating

7.7

Company rating: 7.7 out of 10

Based on 102 frontline employees who took The Breakroom Quiz

104th of 366 rated logistics

Job description

Customer Service Representative
Work model:On-Site
Location:London, KY, USA
Shift:Third shift
Job level:Individual Contributor
Schedule:Full time; Sunday - Tuesday and every other Wednesday 6:00 p.m. - 6:00 a.m.
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Job overview:

Schneider is seeking a Customer Service Representative in London to provide creative solutions that exceed driver and customer expectations. The Customer Service Representative will ensure pick-up, and delivery requirements are met while maintaining an excellent safety record and retaining drivers.

Responsibilities:

  • Work closely with drivers to meet customers needs.
  • Resolve customer service issues, cargo claims and equipment problems.
  • Schedule required training sessions for drivers.
  • Answer pay settlement questions from drivers.

Skills and qualifications:

  • High School diploma or GED.
  • Strong written and oral communication skills.
  • Able to manage multiple priorities.
  • Can work in a fast-paced, team environment.

Pay and benefits:

  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • Non-exempt U.S. office associates working a minimum of 4 continuous hours between the hours of 4pm 5am local time, receive a $1.25 per hour differential for hours worked or $2.00 per hour for weekend hours (Weekend hours worked between 9pm Friday 5am Monday).
  • See full list of customer service benefits.

Schneider's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Job ID: 262159

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