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Entry Level Computer Support Specialist Jobs in Philadelphia, PA

ABHS

IT Support Specialist

Evesham, NJ · On-site

$50K - $55K/yr

Job Title: IT Support Specialist Job Overview: The IT Support Specialist is responsible for ... Install, configure, and maintain computer systems, laptops, printers, and other hardware devices.

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Entry Level Computer Support Specialist information

See Philadelphia, PA salary details

$16

$26

$42

How much do entry level computer support specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for entry level computer support specialist in Philadelphia, PA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $30.10 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

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The top searched job categories for Entry Level Computer Support Specialist jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Entry Level Computer Support Specialist jobs?

Cities near Philadelphia, PA with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

IT Support - Entry Level Training Program

Dreambound Inc.

Philadelphia, PA • On-site

Full-time

Posted 7 days ago

Job description

Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the IT job market.

Looking to start a rewarding career path in the information technology field? Use Dreambound to find an IT Support program that will prepare you for this high-demand, entry-level role.

What does an IT Support Specialist do?

An IT support specialist troubleshoots hardware and software issues, maintains computers and networks, and helps users resolve technical problems to keep daily operations running smoothly.

Highlights :

  • Complete in as short as a few weeks to a few months
  • Online and in-person options available
  • Payment plans and financial aid may be available for those who qualify

Cost :

This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify.

Take the first step towards your new career path today!

PandoLogic. Keywords: IT Support Specialist, Location: Philadelphia, PA - 19122

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