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Entry Level Computer Support Specialist Jobs in Frederick, MD

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Entry Level Computer Support Specialist information

See Frederick, MD salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level computer support specialist in Frederick, MD is $26.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $29.62 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are the most commonly searched types of Computer Support Specialist jobs in Frederick, MD?

The most popular types of Computer Support Specialist jobs in Frederick, MD are:

What are popular job titles related to Entry Level Computer Support Specialist jobs in Frederick, MD?

For Entry Level Computer Support Specialist jobs in Frederick, MD, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Frederick, MD look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Frederick, MD are:

What cities near Frederick, MD are hiring for Entry Level Computer Support Specialist jobs?

Cities near Frederick, MD with the most Entry Level Computer Support Specialist job openings:

Infographic showing various Entry Level Computer Support Specialist job openings in Frederick, MD as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $55,100 per year, or $26.5 per hour.

Direct Support Professional - DSP (Human Services)

TLC - The Treatment and Learning Centers, Inc.

Rockville, MD

$20.50 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 19 days ago


Job description

The Treatment and Learning Centers in Rockville, MD is looking to hire an entry level to mid-level DSP/Community Resource Advocate to assist adults with disabilities working in the community. The hours vary and will include some evenings and weekends. Go home every night knowing you have made a difference in a person's life. Share what you see with others and make a difference! DSPs teach, encourage, and support people with disabilities to live rewarding lives. EOE

Hourly Rate: $20.50 - $24/hour DOE

Responsibilities of the Direct Support Professional:

  • Helping people to learn basic skills with cooking, budgeting, and household chores (cleaning charts, grocery shopping)
  • Assisting people in accessing educational or recreational opportunities in the community (movies, museums, live shows, sporting events, karaoke, physical fitness)
  • Connecting people to community resources such as medical, housing or transportation
  • Some evening and some weekend work may be required
  • A company car will be provided to all staff when transporting individuals

Requirements of the Direct Support Professional:

Must have an Associates degree. (Direct work experience may be substituted for educational requirements)
Some experience working with individuals with brain injury, neurological impairments, and developmental disabilities preferred
Must have and maintain a valid driver's license and acceptable driving record and have a car
Computer literacy is required
Must have ability to demonstrate and apply knowledge about disabilities, including disability and privacy laws
Ability to communicate effectively with consumers and staff, exhibit effective customer service skills, promote consumer self-advocacy skills and counseling skills
Ability to provide well-written and comprehensive documentation
Must be highly organized, able to demonstrate effective time management skills
Must be able to work with a team and support team members


Benefits:

Benefits for the Community Resource Advocate:

  • Leave Benefits, vacation, personal, sick leave
  • Paid Holidays
  • Health insurance, Dental, Vision, FSA
  • 403B Retirement Plan
  • LTD and other Voluntary Benefits
  • Free Parking
  • Longevity Bonus