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Entry Level Computer Support Specialist Jobs in Baton Rouge, LA

REV

Tech Support Specialist

Gonzales, LA · On-site

The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV ... Proven computer skills with ability to navigate through multiple screens * Proficient in use of ...

Merakey

Peer Support Specialist

Livingston, LA · On-site

$21.91/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Peer Support Specialist plays a vital role in providing recovery-focused support to individuals ... Utilize computer systems and Electronic Health Records (EHR) to document interactions, track ...

Merakey

Peer Support Specialist

Livingston, LA

$21.91/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Peer Support Specialist plays a vital role in providing recovery-focused support to individuals ... Utilize computer systems and Electronic Health Records (EHR) to document interactions, track ...

SITECH Louisiana

Office Support Specialist

Baton Rouge, LA · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Office Support Specialist DESCRIPTION The Office Support Specialist will manage walk in customers ... Solid computer skills including Microsoft Office Suite * Strong communication and interpersonal ...

SITECH Louisiana

Office Support Specialist

Baton Rouge, LA · On-site

$15.75 - $20.75/hr

  • Medical

  • Life

Office Support SpecialistDESCRIPTIONThe Office Support Specialist will manage walk in customers and ... requiredSolid computer skills including Microsoft Office SuiteStrong communication and ...

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All JobsComputer Support Specialist JobsEntry Level Computer Support Specialist JobsEntry Level Computer Support Specialist Jobs in Baton Rouge, LA

Entry Level Computer Support Specialist information

See Baton Rouge, LA salary details

$12

$20

$33

How much do entry level computer support specialist jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for entry level computer support specialist in Baton Rouge, LA is $20.90, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $23.37 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

How to get an entry-level computer support specialist job?

To secure an entry-level computer support specialist position, candidates should develop basic technical skills in hardware, software, and operating systems, often through relevant certifications like CompTIA A+. Gaining hands-on experience through internships, volunteering, or personal projects can also improve job prospects. Strong communication skills and familiarity with support tools such as ticketing systems are beneficial for success in this role.

How to get an entry level computer support specialist job with no experience?

To secure an entry-level computer support specialist position with no experience, focus on developing foundational skills such as troubleshooting, hardware and software knowledge, and customer service. Earning certifications like CompTIA A+ can improve your chances, and gaining hands-on experience through internships, volunteering, or personal projects can also be beneficial.
More about Entry Level Computer Support Specialist jobs

What are the most commonly searched types of Computer Support Specialist jobs in Baton Rouge, LA?

The most popular types of Computer Support Specialist jobs in Baton Rouge, LA are:

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For Entry Level Computer Support Specialist jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Entry Level Computer Support Specialist jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Entry Level Computer Support Specialist jobs?

Cities near Baton Rouge, LA with the most Entry Level Computer Support Specialist job openings:

Entry Level Computer Support Specialist jobs near you
Infographic showing various Entry Level Computer Support Specialist job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,477 per year, or $20.9 per hour.

Tech Support Specialist

REV

Gonzales, LA • On-site

Full-time

Posted 4 days ago

Job description

JOB SUMMARY: The Tech Support Specialist I, II is an integral part of the continued stability and growth of REV by serving as a front-line representative of the REV brand. The Tech Support Specialist I, II is part of a supportive, service-oriented team that promotes quality customer experiences and is honest and committed to customer care. This position engages in real-time troubleshooting with customers to resolve technical issues, educate residential customers about the installation and use of products, and capture opportunities to offer additional or upgraded services to customers as available, while providing a quality customer experience.
Career Pathways:
  • Tech Support Specialist I
  • Tech Support Specialist II

ESSENTIAL DUTIES, FUNCTIONS & KEY ACCOUNTABILITIES: (include but are not limited to)
  • Works in call center environment answering inbound customer calls concerning inquiries about one or more REV products and/or services
  • May utilize alarm.com to troubleshoot customer alarm calls
  • Discovers the root cause of customer problems and identifies the action(s) required to resolve, whenever possible, using company databases, customer information, and collaboration with other departments
  • Engages in real-time troubleshooting while the customer is on the phone and schedules an service appointment in the system if the problem cannot be resolved
  • Provides total customer service by answering basic questions about programming over the phone
  • Builds customer loyalty by ensuring a pleasant experience on each call
  • Keeps customers informed about progress by checking the status of work orders
  • Provides seamless customer experience through documenting call details and new account information

KNOWLEDGE & SKILLS:
  • Maintains focus on the customer experience with a keen aptitude for helping customers
  • Enthusiastic, personable, and adaptable
  • Willingness to assist/help others
  • Demonstrates integrity
  • Maintains ability to work a flexible schedule including evenings, weekends, and some overtime as required
  • Maintains ability to work extra when needed - outages, storm related, etc.
  • Demonstrates good communication skills, both verbal and written, as well as reading comprehension skills
  • Has knowledge of Windows 7 and Windows 10, specifically in networking protocols and components
  • Proficient in personal computer operation and applications specifically in/with multiple email platforms
  • Proven computer skills with ability to navigate through multiple screens
  • Proficient in use of mobile devices including smartphones and tablets and their applications as it pertains to connectivity
  • Has knowledge of routers and residential gateways, including basic setup and functionality
  • May serve as a role model for lower-level staff in the application of proper protocols and procedures

OUR EXPECTED BEHAVIORS:
Upholds and acts in accordance with REV's Guiding Principles.
EVALUATION:
Performance of this job will be evaluated in accordance with procedures established by the company on the evaluation of management personnel.
QUALIFICATIONS & PREREQUISITES
Required:
Tech Support Specialist I:
  • High School Diploma or equivalent GED
  • 1 year experience working at a help desk and/or in technical support
  • Degree/certification from an accredited college or technical school in a related field preferred
  • Experience in telecommunications industry preferred

Tech Support Specialist II:
  • 2 years' experience working at a help desk and/or in technical support
  • Degree/certification from an accredited college or technical school in a related field preferred
  • 2 years' experience in telecommunications industry
  • Must be able to obtain CAT 1 alarm certification within first 90 days

GENERAL INFORMATION:
This job description does not restrict the company's right to assign or reassign duties, responsibilities, and the location (remote or in office) of this job at any time. This job description is subject to change at any time.

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