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Entry Level Computer Support Specialist Jobs in Rhode Island

Provide entry to intermediate level monitoring and support for operating equipment for one or more ... Able to performs entry level troubleshooting of systems and servers related to host systems ...

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Entry Level Computer Support Specialist information

See Rhode Island salary details

$15

$26

$41

How much do entry level computer support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for entry level computer support specialist in Rhode Island is $26.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.96 and $29.18 per hour, depending on experience, location, and employer.

What does an entry level computer support specialist do?

An Entry Level Computer Support Specialist helps users troubleshoot and resolve problems with their computer hardware, software, and networks. They typically respond to requests for technical assistance, either in person, over the phone, or via email. Their duties often include installing and configuring new systems, diagnosing issues, and providing step-by-step solutions to users. This role is ideal for individuals who are detail-oriented, have strong communication skills, and enjoy problem-solving. Entry level specialists may work in a variety of industries, supporting both internal staff and external customers.

What are the key skills and qualifications needed to thrive as an entry level computer support specialist, and why are they important?

To thrive as an Entry Level Computer Support Specialist, you need a solid understanding of computer hardware, software troubleshooting, and basic networking, often supported by a relevant associate degree or IT certification such as CompTIA A+. Familiarity with help desk ticketing systems, remote support tools, and standard operating systems like Windows and macOS is typically required. Strong problem-solving abilities, effective communication, and patience with users are valuable soft skills in this role. These skills and qualities are vital for efficiently resolving technical issues and ensuring a positive user experience.

What are some common challenges faced by entry level computer support specialists in their first year?

Entry level computer support specialists often encounter challenges such as troubleshooting unfamiliar technical issues, managing a high volume of support requests, and clearly communicating complex information to non-technical users. Adapting to various hardware and software environments, as well as learning company-specific processes, can also be demanding. However, these challenges provide valuable learning experiences and help build strong problem-solving and customer service skills.

What is the difference between Entry Level Computer Support Specialist vs Help Desk Technician?

AspectEntry Level Computer Support SpecialistHelp Desk Technician
Required CertificationsCompTIA A+ often preferredCompTIA A+ typically required
Work EnvironmentIn-office or remote technical supportHelp desk or call center support
Employer & Industry UsageIT departments, tech companies, small businessesIT service providers, corporate support centers
Common Search & Comparison IntentUnderstanding entry-level IT support rolesEntry-level help desk support roles

The Entry Level Computer Support Specialist and Help Desk Technician roles both serve as foundational IT support positions. While they share similar certifications and work environments, the Specialist may handle broader technical issues, whereas the Technician often focuses on customer support and troubleshooting via help desk systems. Both roles are essential for organizations seeking to maintain efficient IT operations at an entry level.

What are popular job titles related to Entry Level Computer Support Specialist jobs in Rhode Island?

For Entry Level Computer Support Specialist jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Entry Level Computer Support Specialist jobs in Rhode Island look for?

The top searched job categories for Entry Level Computer Support Specialist jobs in Rhode Island are:

What cities in Rhode Island are hiring for Entry Level Computer Support Specialist jobs?

Cities in Rhode Island with the most Entry Level Computer Support Specialist job openings:

Infographic showing various Entry Level Computer Support Specialist job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,271 per year, or $26.1 per hour.

Computer Operator

Brightstar Lottery

West Greenwich, RI โ€ข On-site

$24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.
Responsibilities
At Brightstar, we are dedicated to providing world-class gaming solutions to our customers. As a leading global company in the gaming industry, we pride ourselves on creating exceptional experiences for players around the world. We are seeking an individual who demonstrates strong talent and motivation to join our team as a Computer Operator (Night Shift) at our Data Center in West Greenwich, RI.
  • Provide entry to intermediate level monitoring and support for operating equipment for one or more jurisdictions, ensuring flawless operations 24/7.
  • Conduct intermediate level analysis of systems and servers pertaining to host systems, middleware, applications, and existing tools.
  • Monitor logical security through the use of established tools and procedures.
  • Gain hands-on experience in identifying and resolving network technology issues associated with IP network devices and backbone transports.
  • Effectively carry out, verify, and restore predefined processes in the operational checklists to guarantee the successful completion of draw processing, day-end processing, system balancing, file system maintenance, change requests, report/file transfers and deliveries, messaging and jackpot details, system locations/configurations, and internal/external customer requests.
  • Coordinate, carry out, verify, monitor, follow up on, and address internal and external customer requests in accordance with established guidelines.
  • Submit recommendations to create and maintain operational procedures and checklists.

Qualifications
  • Two-year college degree or zero to two years of experience.
  • Demonstrates a relentless commitment to meeting and exceeding customers' expectations while also achieving the goal of reducing the risks and costs of providing services.
  • Able to performs entry level troubleshooting of systems and servers related to host systems, middleware, applications, and existing tools according to established procedures under supervision.
  • Performs entry level network monitoring and troubleshooting by confirming tool set availability, using tools for verification of services, and detecting, reporting, escalating, and documenting anomalies according to established procedures.
  • Must have some basic knowledge of multiple operating systems and applications (network, system, and servers) in order to perform entry level troubleshooting of systems and servers related to host systems, middleware, applications, and existing tools according to established procedures with minimal supervision.

Building Bright Futures
By joining Brightstar, you will have the opportunity to work with a world-class team and contribute to the flawless operation of our gaming solutions. We offer competitive wages and shift differentials for off-shifts, ensuring that you are rewarded for your hard work and dedication. Additionally, Brightstar provides a range of benefits to support your overall well-being.
  • Medical benefits available from day one of employment.
  • Three weeks of paid vacation per year, with prorated accrual for the first year.
  • 401 (k) with employer match and 100% vesting from day one.
  • Company-paid parental leave, life insurance, short-term disability, and long-term disability.
  • Gym membership reimbursement, free identity theft protection, and tuition reimbursement.

Work Schedule
- Night Shift - 7pm-7am
Success Profile
โ€ข Leading Complexity
โ€ข Leading People
โ€ข Leading the Business
โ€ข Leading Self
#LI-NA1 #US-ONSITE
At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $24/hr. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.
Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
Immigration sponsorship is not available for this role.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.