Entry Level Computer Information Systems Jobs in Arizona

Position Title:           IT Technician                                                     Location:                   Technology Department
Reports To:               Technology Supervisor                                    Supervises:                None
Classification:           Support / Grant Funded                                  Status:                        Full-time
FLSA Status:             Non-Exempt                                                    Benefit Eligible:         Yes
Work Year:                 12 months                                                      Salary:                        See lhusd.org website 

 
Education and Experience Requirements

• High school diploma or equivalent required.
• Associate's degree in Computer Information Systems or a related field preferred.
• Minimum of one year of experience or training in hardware and software support within an educational or corporate network environment, including computer systems such as microcomputers, displays, storage media, printers, basic operating systems (e.g., DOS, Windows, WindowsXP), and networking components (e.g., interface cards, switches, cabling, hubs, and protocols). Additionally, at least one year of experience or training in website design and management, with familiarity in HTML, CSS, and content management tools such as Adobe Dreamweaver or similar platforms. Experience supporting a wide range of computer systems including operating systems (Windows, macOS, Chrome OS, iOS), business and educational software (e.g., Microsoft Office, Google Workspace), and peripheral device configuration.
• Demonstrated ability to troubleshoot hardware, software, peripheral devices, and basic network connectivity issues.
• Experience with network components such as interface cards, switches, hubs, and cabling according to industry standards.
• Experience with graphic editing tools such as Adobe Photoshop or equivalents.
• Experience using or supporting Synergy Student Information System is recommended.
• Experience providing end-user support both in person and remotely, including conducting training for individuals or groups during system implementations.

 
Certificates and Licensure Requirements

• Valid Arizona Driver's License; with good driving record
• IVP fingerprint clearance card through AZ Department of Public Safety

 
Summary
The IT Technician provides comprehensive technical support and services across the district, ensuring optimal performance and functionality of hardware, software, networking, and digital platforms. This role supports multiple sites and works with minimal supervision to troubleshoot, maintain, and improve the district's technological infrastructure, including desktop support, peripheral devices, network systems, and digital communications (websites/social media).
Qualifications

• Operation of routine office equipment
• Knowledge of computer systems to help troubleshoot problems users may be having with district website or district's online resources.
• Ability to evaluate and remedy website function and accessibility issues.
• Ability to communicate effectively orally and in writing.
• Ability to work effectively without direct supervision.
• Excellent customer service skills
• Excellent communication skills (written and verbal) including the ability to communicate through a variety of media resources.
• Good health, physical stamina, fitness, and vitality
• Personal qualities associated with good human and interpersonal relations
• Climbs to various heights and works in confined spaces.
• Operates large and small power-driven machinery or equipment.
• Ability to manage multiple projects and priorities in a fast-paced environment. 

Responsibilities and Requirements

• Provide desktop support for multiple platforms including Microsoft Windows, macOS, iOS, Chrome OS, and other district-standard systems.
• Troubleshoot and repair hardware, software, peripherals, and basic network connectivity issues.
• Perform imaging and configuration of computer systems and workstations for network connectivity.
• Conduct preventative maintenance to ensure optimal system performance.
• Install, maintain, and repair electronic peripherals (e.g., Smart Boards, projectors, document cameras, phonic ears).
• Maintain and repair Point-of-Sale (POS) systems and Food Service computers.
• Install and repair cable connections for office and food service areas.
• Track and maintain inventory of all district computer equipment, peripherals, and staff laptops.
• Collaborate with the other IT Technicians to manage peripheral inventory and usage.
• Set up and repair hardware and software to reduce downtime during school/business hours.
• Configure network connections and assign/amend network rights as needed.
• Provide reports on task completion, status of ongoing projects, and recommendations to administration.
• Assist with the setup, maintenance, and expansion of network systems.
• Maintain, update, and redesign all district and school websites to ensure consistency, accessibility, and compliance with district, state, and federal guidelines.
• Respond to public inquiries about district websites and route communications appropriately.
• Assist in routing, resolving, and prioritizing help desk tickets, including but not limited to service requests and technical issues.
• Serve as a resource to administrators, teachers, and staff by providing technical guidance and end-user training.
• Work collaboratively with other IT technicians throughout the year, including during summer projects.
• Work collaboratively with Student Achievement and Human Resource departments to support new hires during onboarding and induction as requested.
• Collaborate with academic and administrative departments to gather requirements and implement solutions that support operational efficiency.
• Additional responsibilities as assigned.

 
Physical Demands and Work Environment

• Physical Effort
• Repetitive motion and eye strain through extensive utilization of computer hardware and software
• May require lifting materials and supplies weighing up to 50 pounds.
• Bends, stoops and climbs

Other Information:

• Flexible scheduling may be required
• This position is grant funded and contingent upon the availabilty of those funds

EEOC
Lake Havasu Unified School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, or any other characteristic protected by federal, state or local laws. 

 
This job description is intended to accurately reflect the position activities and requirements. Administrators and supervisors reserve the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.