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Entry Level Cloud Help Desk Jobs in Flowood, MS (NOW HIRING)

TechSource Solutions Inc

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Managed IT Services Technician

Madison, MS · On-site

$40K - $90K/yr

... help desk, remote, and on-site support across a variety of technologies. This is a great ... cloud services. * Set up new user accounts, workstations, and equipment for onboarding and ...

True North Group LLC.

Entry-Level Sales Agent

Jackson, MS · On-site

$50K - $70K/yr

This is an outside sales position--you'll be out in the field, not stuck behind a desk. Your role ... Helping individuals select the right coverage for their needs Following up with clients and ...

Stellantis

Plant Financial Analyst

Jackson, MS · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

Stellantis

Plant Financial Analyst

Jackson, MS · On-site

Daily desk responsibilities including Daily PC1 reconciliation, CLS, NCT * AETC review and ... Competitive Retirement Savings Plans We help you plan for the future with: * An employer match on ...

All JobsCloud Help Desk JobsEntry Level Cloud Help Desk JobsEntry Level Cloud Help Desk Jobs in Flowood, MS

Entry Level Cloud Help Desk information

See Flowood, MS salary details

$10

$19

$28

How much do entry level cloud help desk jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for entry level cloud help desk in Flowood, MS is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Cloud Help Desk vs Entry Level Network Support Specialist?

AspectEntry Level Cloud Help DeskEntry Level Network Support Specialist
CertificationsCompTIA A+, Cloud certifications (e.g., AWS, Azure)CompTIA Network+, Cisco CCNA
Work EnvironmentCloud service providers, remote support, help deskOn-premises networks, IT departments, technical support
Industry UsageCloud computing, SaaS companies, tech firmsTelecommunications, enterprise IT, networking firms

Entry Level Cloud Help Desk roles focus on supporting cloud-based services and troubleshooting cloud platforms, often requiring cloud certifications and remote support skills. In contrast, Entry Level Network Support Specialists handle on-premises network issues, requiring networking certifications and hands-on hardware experience. Both roles serve as foundational IT positions but differ mainly in their technical focus and work environment.

What are some entry-level cloud help desk roles?

Entry-level cloud help desk roles typically include positions such as Cloud Support Associate, Technical Support Specialist, or Help Desk Technician focused on cloud platforms like AWS, Azure, or Google Cloud. These roles often require basic knowledge of cloud services, troubleshooting skills, and familiarity with ticketing systems and remote support tools.

What are popular job titles related to Entry Level Cloud Help Desk jobs in Flowood, MS?

For Entry Level Cloud Help Desk jobs in Flowood, MS, the most frequently searched job titles are:

What job categories do people searching Entry Level Cloud Help Desk jobs in Flowood, MS look for?

The top searched job categories for Entry Level Cloud Help Desk jobs in Flowood, MS are:

What cities near Flowood, MS are hiring for Entry Level Cloud Help Desk jobs?

Cities near Flowood, MS with the most Entry Level Cloud Help Desk job openings:

Entry Level Cloud Help Desk jobs near you
Infographic showing various Entry Level Cloud Help Desk job openings in Flowood, MS as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 31% Part Time, 3% Contract, and 2% Nights. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $40,461 per year, or $19.5 per hour.

Managed IT Services Technician

TechSource Solutions Inc

Madison, MS • On-site

$40K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

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Key responsibilities

  • Respond to client service requests via phone, email, and remote management tools while meeting service level expectations.

  • Provide remote and on-site troubleshooting for desktops, laptops, servers, printers, networks, firewalls, and mobile devices.

  • Install, configure, and maintain hardware, software, and peripherals for client environments.

Job description

Position Overview

We are seeking a motivated and customer-focused Technician to join our team. In this role, you will provide technical support and IT solutions to our clients, handling a mix of help desk, remote, and on-site support across a variety of technologies. This is a great opportunity for a technician who enjoys solving problems, working directly with clients, and continuously building new skills in a fast-paced MSP environment.

Key Responsibilities

  • Respond to client service requests by phone, email, and remote management tools while meeting established service level expectations.
  • Provide both remote and on-site troubleshooting for desktops, laptops, servers, printers, networks, firewalls and mobile devices.
  • Assist with cybersecurity best practices including endpoint protection, MFA, email security, vulnerability remediation, and security awareness initiatives.
  • Install, configure, and maintain hardware, software, and peripherals for client environments.
  • Perform routine maintenance including patch management, backups, and system monitoring.
  • Diagnose and resolve issues related to Microsoft 365, Active Directory, networking (routers, switches, firewalls, Wi-Fi), and cloud services.
  • Set up new user accounts, workstations, and equipment for onboarding and offboarding.
  • Escalate complex issues to senior technicians or engineers as needed, providing clear documentation.
  • Maintain accurate and detailed records of work performed in the ticketing/documentation system.
  • Communicate clearly and professionally with clients, setting expectations and providing status updates.
  • Continuously expand technical knowledge through company-sponsored training, certifications, and self-directed learning.
  • Travel to client sites as needed within the local service area.

Required Qualifications

  • 2+ years of experience in IT support, help desk, or a related technical role; MSP experience preferred.
  • Working knowledge of Windows desktop/server operating systems, Microsoft 365, and general networking concepts.
  • Familiarity with Active Directory, RMM/PSA tools, and remote support software is a plus.
  • Strong troubleshooting and problem-solving skills.
  • Excellent communication and customer service skills.
  • Strong documentation skills
  • Ability to explain technical issues to non-technical users
  • Ability to work independently while collaborating with a team
  • Ability to prioritize and manage multiple tickets/tasks in a fast-paced environment.
  • Professional appearance and customer-focused attitude
  • Valid driver's license and reliable transportation for on-site client visits.
  • Relevant certifications (CompTIA A+, Network+, Security+, Microsoft, etc.) preferred but not required.

Compensation & Benefits

  • Competitive salary commensurate with experience
  • Company-paid medical insurance
  • Company-paid dental insurance
  • Company-paid vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • 125 Cafeteria Plan that includes
    * Flexible Spending Account (FSA) - Unreimbursed medical expenses
    * Dependent Care Assistance Plan (DCAP)  - Childcare expenses pre-tax
    * Premium-Only Plan (POP) - Insurance premiums pre-tax.
  • Cell phone provided
  • Company-paid technical training and certification opportunities