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Entry Level Client Services Jobs in Ohio (NOW HIRING)

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Entry Level Client Services information

What are some common challenges faced by entry level client services professionals and how can they be overcome?

Entry Level Client Services professionals often encounter challenges such as managing multiple client requests simultaneously and quickly adapting to different client personalities and needs. Balancing responsiveness with accuracy is key, as is learning to communicate effectively under pressure. Building strong organizational skills and seeking guidance from more experienced team members can help overcome these hurdles. Regular feedback and proactive learning also contribute to smoother client interactions and professional growth.

What is the difference between Entry Level Client Services vs Customer Support Representative?

AspectEntry Level Client ServicesCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentClient-facing roles, often in service or sales settingsCall centers, online chat, or in-person support environments
Employer & Industry UsageFinancial services, retail, telecommunications, hospitalityTechnology, retail, telecom, e-commerce
Common Search & ComparisonEntry Level Client Services vs Customer Support Representative

Both roles involve assisting customers, but Entry Level Client Services typically focuses on building relationships and providing tailored solutions, often in sales-oriented environments. Customer Support Representatives mainly handle technical issues or inquiries, emphasizing troubleshooting and problem resolution. Understanding these differences helps job seekers identify roles that match their skills and career goals.

What are the key skills and qualifications needed to thrive as an entry level client services professional?

To thrive as an Entry Level Client Services professional, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in basic office tools like email and spreadsheets are typically required. Outstanding interpersonal skills, patience, and a customer-centric attitude help individuals excel in this role. These skills and qualities are essential for building client trust, efficiently resolving issues, and ensuring client satisfaction and retention.

What is entry level client services?

Entry level client services roles involve assisting customers and clients with their inquiries, concerns, or needs, usually on behalf of a company. These positions are typically the starting point in a client relations or customer service career and often include tasks such as answering phone calls, responding to emails, processing orders, and providing general support. Entry level client services professionals are expected to demonstrate strong communication skills, problem-solving abilities, and a positive attitude. The role is ideal for individuals seeking experience in customer interaction and a pathway to more advanced positions within a company.

How do I get into entry level client services?

To enter an entry-level client services role, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience can be gained through internships, customer service roles, or related positions, and familiarity with CRM software is often beneficial.
What are the most commonly searched types of Client Services jobs in Ohio? The most popular types of Client Services jobs in Ohio are:
What cities in Ohio are hiring for Entry Level Client Services jobs? Cities in Ohio with the most Entry Level Client Services job openings:
Entry Level Client Services jobs near you
Infographic showing various Entry Level Client Services job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Marketing & Promotions - Entry Level

Lamont & Scott Marketing Group

Akron, OH

$40K - $50K/yr

Full-time

Re-posted 10 days ago

Job description

Company Description

We are a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us and actually hire us to do it for them. They provide the different promotions and services and we are responsible for representing them in local markets.


Job Description

Lamont & Scott Marketing Group is a sales and marketing firm, located in the Akron, OH area. We specialize in taking a direct approach for customer retention and client acquisition for service-based Fortune 100 companies. This means you will be dealing with all consumers one on one face to face in a retail setting.

THIS POSITION IS NOT D2D, B2B, OR 100% COMMISSION

In this entry level role, the Entry Level Marketing & Promotions Rep will use their upbeat personality and extraordinary ability to capture an audience to create excitement with target demographics during promotional events and throughout the duration of promotional campaigns in a variety of settings. The Entry Level Marketing & Promotions Rep will also assist the promotions team with executing any customer service, promotions, marketing and/or sales tasks required.

Responsibilities of the Entry Level Marketing & Promotions Rep:

  • Promote consumer excitement and brand connections through consumer interaction and product/service demonstrations and explanations
  • Build product & brand knowledge of each featured brand/product/service being promoted at each event. Educate new employees of product/service benefits, costing, details, etc.
  • Manage supplies and inventory
  • Basic sales
  • Maintain relationships with retail partners, marketing clients and stakeholders

The Entry Level Marketing & Promotions Rep will successfully progress from this opening into an advanced management training program designed to prepare team members for a management role in one of the many aspects of promotional & experimental marketing including but not limited to:

  • Brand marketing
  • Client relations
  • Sales
  • Public Relations
  • Merchandising
  • Sales Promotion
  • Client Acquisition
  • Sales Account Management
Qualifications
  • 1-2 years of experience in a sales promotion, marketing, customer service or any retail related setting is an asset. Internship experience and previous entry level experience will as be considered as working experience.
  • Outstanding written & verbal communication skills
  • Excellent organization and planning skills
  • Self-motivated and results driven
  • Ability to work some nights and weekends for events and promotions
  • Excellent time management skills and ability to adhere to a schedule
  • Enthusiastic about providing best possible customer service for clients and consumers
  • Positive attitude & eagerness to learn
Additional Information

Our compensation includes guaranteed weekly base pay, commission structure, and opportunities for bonuses.  We value our cohesive team environment that promotes professional and personal growth. 

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