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Entry Level Claims Representative Jobs in Michigan

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Entry Level Claims Representative information

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$10

$21

$36

How much do entry level claims representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for entry level claims representative in Michigan is $21.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Claims Representative, and why are they important?

To thrive as an Entry Level Claims Representative, you need strong analytical abilities, attention to detail, and a high school diploma or equivalent, with some employers preferring a bachelor's degree. Familiarity with claims management software, Microsoft Office Suite, and basic knowledge of insurance regulations is typically required. Excellent communication, problem-solving skills, and empathy help you interact effectively with clients and colleagues. These skills ensure accurate claims processing, customer satisfaction, and efficient resolution of insurance claims.

What does an Entry Level Claims Representative do?

An Entry Level Claims Representative is responsible for handling and processing insurance claims, typically under the supervision of more experienced staff. They review claim forms, gather necessary information, communicate with policyholders and other parties, and help determine the validity of claims. Their role often involves data entry, customer service, and learning company policies and procedures. This position is ideal for those looking to start a career in the insurance industry, as it provides foundational experience in claims management.

What are some common challenges faced by Entry Level Claims Representatives when handling their first caseloads?

Entry Level Claims Representatives often encounter challenges such as learning to interpret complex policy details, managing multiple claims simultaneously, and effectively communicating with claimants who may be distressed or frustrated. Balancing accuracy and efficiency while adhering to company protocols can be demanding, especially when handling high volumes of claims. Over time, strong organizational skills and mentorship from experienced team members help new representatives build confidence and improve their case management abilities.

What is the difference between Entry Level Claims Representative vs Claims Adjuster?

AspectEntry Level Claims RepresentativeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer an associate degreeHigh school diploma; some positions may require licensing or certification
Work EnvironmentOffice setting, customer service interactions, administrative tasksFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, government agencies, third-party administratorsInsurance companies, adjusting firms, self-insured organizations
Common Search & Comparison IntentUnderstanding entry-level roles in claims processingInvestigating claims and determining payouts

Entry Level Claims Representatives typically handle initial claim intake, customer communication, and administrative tasks within insurance companies. Claims Adjusters focus more on investigating claims, assessing damages, and making payout decisions. While both roles require similar credentials and work in the insurance industry, Claims Adjusters often have more fieldwork and technical responsibilities.

What are the most commonly searched types of Claims Representative jobs in Michigan? The most popular types of Claims Representative jobs in Michigan are:
What are popular job titles related to Entry Level Claims Representative jobs in Michigan? For Entry Level Claims Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Entry Level Claims Representative jobs in Michigan look for? The top searched job categories for Entry Level Claims Representative jobs in Michigan are:
Entry Level Claims Representative jobs near you
Infographic showing various Entry Level Claims Representative job openings in Michigan as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,736 per year, or $21 per hour.

PIP Claims Representative

Auto Owners Insurance Company

Lansing, MI • Hybrid

Full-time

Retirement, PTO

Posted 16 days ago

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities.After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as an entry level PIP Claims Representative in MI PIP Claims. The position requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, and pay benefits that are owed.

  • Review medical bills, authorize payments and ensure payments are issued in a timely and accurate manner in accordance with the Michigan No-Fault Statute.

  • Administer benefits payable under the Michigan No-Fault Statute,

  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary.

  • Service the needs of agents, policyholders and others.

  • Handle investigations by phone and mail.

  • Conduct claim investigations on complex claims.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience

  • Above average communication skills (written and verbal)

  • Ability to resolve complex issues

  • Organize and interpret data

  • Ability to handle multiple assignments

  • Detailed oriented

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

#LI-DNP #LI-Hybrid

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