Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Supporting the intake and setup of contract awards and modifications, ensuring required data ... email and Microsoft Teams chat. * Proven ability to collaborate effectively across all ...
Help Desk Specialist II (CRS)
Washington, DC · On-site
$59K - $70K/yr
This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...
Help Desk Specialist II (CRS)
Washington, DC · On-site
$59K - $70K/yr
This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...
Help Desk Specialist II (CRS) with Security Clearance
Washington, DC · On-site
$59K - $70K/yr
This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...
Help Desk Specialist II (CRS) with Security Clearance
Washington, DC · On-site
$59K - $70K/yr
This position supports end users across multiple channels-including phone, email, chat, remote tools, and in person-and is responsible for resolving incidents beyond the capabilities of entry-level ...
Help Desk Specialist I
Washington, DC · On-site
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
Help Desk Specialist I
Washington, DC · On-site
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
Help Desk Specialist I
Washington, DC · On-site
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
Help Desk Specialist I
Washington, DC · On-site
We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it ... Intercept and initiate resolution of IT customer service requests via telephone, chat, or e-mail.
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
Quick apply
Project Engineer
Reston, VA · On-site
Our seamless omni-channel solutions have supported businesses across the globe in providing ... The Project Delivery Engineer is an entry level role, ideal for a talented technical graduate ...
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
... chat, selfservice tickets, and email. * Accurately log and document all incidents and service ... or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) or Support ...
... chat, selfservice tickets, and email. * Accurately log and document all incidents and service ... or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) or Support ...
CBP Technology Service Desk
Ashburn, VA · On-site
... agent chat, self-service tickets, and email. * Provide support for ACE - related inquiries ... CompTIA A+ or similar entry-level IT certification. * HDI Customer Service Representative (CSR) ...
CBP Technology Service Desk
Ashburn, VA · On-site
... agent chat, self-service tickets, and email. * Provide support for ACE - related inquiries ... CompTIA A+ or similar entry-level IT certification. * HDI Customer Service Representative (CSR) ...
... live agent chat, selfservice tickets, and email. * Provide support for ACE related inquiries ... CompTIA A+ or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) ...
... live agent chat, selfservice tickets, and email. * Provide support for ACE related inquiries ... CompTIA A+ or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) ...
Help Desk Specialist I (Tier I Agent - Internal)
$17.50 - $22.25/hr
... chat, selfservice tickets, and email. * Accurately log and document all incidents and service ... or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) or Support ...
Help Desk Specialist I (Tier I Agent - Internal)
$17.50 - $22.25/hr
... chat, selfservice tickets, and email. * Accurately log and document all incidents and service ... or similar entrylevel IT certification. * HDI Customer Service Representative (CSR) or Support ...
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
Help Desk Specialist I (Tier 1 Agent)
Ashburn, VA · On-site
$17.50 - $22.25/hr
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
Help Desk Specialist I (Tier 1 Agent)
Ashburn, VA · On-site
$17.50 - $22.25/hr
... agent chat, self-service tickets, and email. * Accurately log and document all incidents and ... or similar entry-level IT certification. * HDI Customer Service Representative (CSR) or Support ...
AI Engineer 1 - Product Engineering
$80K - $150K/yr
This is a hands-on, entry-level role. You will be paired with a senior engineer based on fit and ... Has built something with AI beyond using a chat assistant: multi-step prompts, custom tools, AI ...
New
Quick apply
AI Engineer 1 - Product Engineering
$80K - $150K/yr
This is a hands-on, entry-level role. You will be paired with a senior engineer based on fit and ... Has built something with AI beyond using a chat assistant: multi-step prompts, custom tools, AI ...
New
Workplace Experience 24/7 Agent
Washington, DC · On-site
$60K - $70K/yr
... supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per ... S. employment laws. #EntryLevel #LI-EH1 Pay Range USD $60,000.00 - USD $70,000.00 /Yr.
Workplace Experience 24/7 Agent
Washington, DC · On-site
$60K - $70K/yr
... supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per ... S. employment laws. #EntryLevel #LI-EH1 Pay Range USD $60,000.00 - USD $70,000.00 /Yr.
Entry Level Chat Support information
See Washington salary details
$11.44 - $13.34
2% of jobs
$13.34 - $15.25
3% of jobs
$15.25 - $17.15
10% of jobs
$18.45 is the 25th percentile. Wages below this are outliers.
$17.15 - $19.06
15% of jobs
The median wage is $20.78 / hr.
$19.06 - $20.96
22% of jobs
$20.96 - $22.87
18% of jobs
$23.53 is the 75th percentile. Wages above this are outliers.
$22.87 - $24.78
14% of jobs
$24.78 - $26.68
7% of jobs
$26.68 - $28.59
5% of jobs
$28.59 - $30.49
2% of jobs
$30.49 - $32.40
1% of jobs
$11
$22
$32
How much do entry level chat support jobs pay per hour?
What are entry level chat support jobs?
What are some typical challenges faced by entry level chat support representatives, and how can they effectively address them?
What is the difference between Entry Level Chat Support vs Customer Service Representative?
| Aspect | Entry Level Chat Support | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; basic computer skills | High school diploma; communication skills |
| Work Environment | Online, remote or call center | In-person, call center, or remote |
| Industry Usage | Tech, e-commerce, service sectors | Retail, telecom, banking |
| Common Search Intent | Online support, chat jobs, remote customer service | Customer support, call center jobs |
Entry Level Chat Support and Customer Service Representative roles share similarities in credentials and work environments, often serving as entry points in customer service industries. Chat support focuses on online communication, while customer service reps may handle calls or in-person interactions. Both roles require strong communication skills and are common in various sectors, making them popular search options for those seeking customer support jobs.
What are the key skills and qualifications needed to thrive as an Entry Level Chat Support representative, and why are they important?
Full-time
Posted 3 days ago
Peraton rating
8.2
Based on 53 frontline employees who took The Breakroom Quiz
47th of 207 rated it services
Job description
Peraton is seeking candidates interested in Contracts Administration to support different functions within Peraton, either as a summer intern or full-time entry level employment. Internships and full-time positions are predominantly in the Northern Virginia/ Washington DC Metro area. A hybrid schedule of remote and onsite work may be available but must live in the area to support onsite efforts.
This posting is intended to build a pipeline of qualified candidates to support current and future contract operation's needs. While hires may not be made directly from this posting, applicants will be considered for upcoming opportunities aligned to business demand.
Peraton is seeking detail-oriented professionals eager to contribute to the integrity and efficiency of our contract operations processes. In this role, you will play a critical part in supporting the intake, setup, and lifecycle management of contract awards and modifications within Peraton's Contracts Lifecycle Management (CLM) system. Your work will directly support compliance, audit readiness, and regulatory reporting initiatives across the enterprise.
Our Contracts Operations team operates in a fast-paced, highly collaborative environment that supports mission-critical government programs. This role will contribute to maintaining high standards of data accuracy, compliance oversight, and contractual workflow execution - including support for Non-Disclosure Agreements (NDAs) and contract closeout processes.
In this role, responsibilities may include:
- Supporting the intake and setup of contract awards and modifications, ensuring required data elements are complete, accurate, and compliant with internal service level agreements.
- Monitoring key CDM metrics and contributing to continuous process improvement initiatives.
- Collaborating with Sub-Contracts Centers of Excellence and sector partners to support compliant and efficient NDA execution.
- Reviewing contractual documentation to ensure proper configuration within Peraton's CLM system in support of audit preparedness and regulatory reporting requirements.
- Conducting contract data research and corrective actions to ensure completeness and accuracy.
- Participating in daily stand-up meetings to provide status updates and address workflow impediments.
- Partnering with Contract Administrators, Sub-Contracts leadership, and other stakeholders to maintain high data quality standards.
- Assisting with contract operations initiatives and special projects as business needs evolve.
The ideal candidates will have experience in data and compliance management, familiarity with government contracting environments, and a strong commitment to operational excellence. This position is well-suited for professionals who thrive in structured environments, value accuracy, and enjoy supporting mission-driven contractual operations.
If you are looking to contribute to an organization that supports critical national security missions while building expertise in contract lifecycle management and compliance operations, we encourage you to apply and become part of Peraton's Business Enablement team.
QualificationsRequired Qualifications:
- US Citizenship is required.
- In the process of pursuing or completing an associates in Contract Management or a BS/BA or MS/MA degree preferably in Contract Management. 2026 graduates (for full-time opportunities), 2027 and 2028 graduates (for summer internships) feel free to apply.
- Strong organizational skills with a high level of attention to detail and commitment to data accuracy and data management. Ability to take a structured approach to completing tasks while providing proactive status updates.
- Excellent verbal and written communication skills, including professional experience utilizing email and Microsoft Teams chat.
- Proven ability to collaborate effectively across all organizational levels and work with diverse teams and stakeholders.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with contract lifecycle management software
Desired Qualifications:
- Experience utilizing contract lifecycle management software.
- Experience supporting government contracting environments.
#PeratonIntern
#PeratonEarlyCareer
Peraton OverviewPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary RangeThe rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.SCA / Union / Intern Rate or Range$20.00/hour +EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIMEAbout Peraton
Sourced by ZipRecruiter
At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Herndon, VA, US
Year founded
2017