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Entry Level Case Manager Jobs in Potomac, MD (NOW HIRING)

The US Oncology Network

APP I

Silver Spring, MD

$89K - $137K/yr

... case management for patients and their families, given limited knowledge of community resources ... This position is entry-level and typically requires a minimum of 0-3 years post MSN experience ...

The US Oncology Network

APP I

Silver Spring, MD · On-site

$89K - $137K/yr

... case management for patients and their families, given limited knowledge of community resources ... This position is entry-level and typically requires a minimum of 0-3 years post MSN experience ...

Expression

Junior Test Engineer (DEA)

Arlington, VA · On-site

... case management ecosystem supporting DEA's law enforcement, investigative, forensic, and ... Pega certification, such as CSA, CSSA, or another applicable entry-level certification. * Exposure ...

Expression

Junior Test Engineer (DEA)

Arlington, VA · Hybrid

... case management ecosystem supporting DEA's law enforcement, investigative, forensic, and ... Pega certification, such as CSA, CSSA, or another applicable entry-level certification. * Exposure ...

Blaszkow Legal Pllc

Legal Assistant

Alexandria, VA · On-site

$38K/yr

... case keeps the five star reviews coming in on a regular basis. We are looking for an entry-level ... and other management functions related to the practice of law (Candidate will be eligible for ...

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All JobsCase JobsEntry Level Case Manager JobsEntry Level Case Manager Jobs in Potomac, MD

Entry Level Case Manager information

See Potomac, MD salary details

$14

$23

$34

How much do entry level case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level case manager in Potomac, MD is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $25.62 per hour, depending on experience, location, and employer.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

How to become an entry level case manager with no experience?

To become an entry-level case manager with no experience, focus on obtaining a relevant associate or bachelor's degree in social work, psychology, or a related field. Gaining skills in communication, organization, and basic case management software can help, and volunteering or internships can provide practical experience to strengthen your application.

How to get started in entry level case management?

To start as an entry-level case manager, obtain a relevant bachelor's degree such as social work, psychology, or human services. Gaining experience through internships or volunteer work and developing skills in communication, organization, and problem-solving are important. Some positions may require certification or licensing depending on the field or setting.

Is an entry level case manager an entry-level job?

Yes, an entry level case manager position is considered an entry-level job, typically requiring minimal prior experience and serving as a starting point in the social services or healthcare fields. These roles often involve training and may require relevant certifications or a bachelor's degree in a related field.
More about Entry Level Case Manager jobs

What job categories do people searching Entry Level Case Manager jobs in Potomac, MD look for?

The top searched job categories for Entry Level Case Manager jobs in Potomac, MD are:

What cities near Potomac, MD are hiring for Entry Level Case Manager jobs?

Cities near Potomac, MD with the most Entry Level Case Manager job openings:

Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Potomac, MD as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $49,380 per year, or $23.7 per hour.

Management and Program Analyst

DHS Headquarters

Washington, DC • On-site, Remote

$57K - $91K/yr

Full-time

Posted 7 days ago

Job description

Summary
This position is located in the U.S. Department of Homeland Security (DHS), Office of Privacy.
The primary purpose of this position is to serve as a Management and Program Analyst within the Office of Privacy, supporting either the Privacy Act (PA) or Freedom of Information Act (FOIA) programs. The incumbent performs entry-level analytical, evaluative, and administrative assignments designed to develop knowledge and skills in privacy and information disclosure operations.
Learn more about this agency
Duties
Help
As a Management and Program Analyst, GS-0343-7/9, your typical work assignments may include:
  • Perform entry-level analytical, evaluative, and administrative assignments in privacy and information disclosure operations in preparation for higher-level work.
  • Conducting assessments, analyzing and resolving issues with productivity, effectiveness, and efficiency of management and program operations and administrative support staff activities.
  • Maintaining full/accurate case administrative files to develop case history timelines and/or to provide current case status.
  • Communicate with senior level staff members including requesters, internal offices, and components to provide and/or receive information.

All DHS-HQ announcements have a 5 business day open period due to the number of applications received.
View common definitions of terms found in this announcement: Common Definitions.
Requirements
Help
Conditions of employment
  • You must be a U.S. citizen to apply for this position.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • You must successfully pass a background investigation.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • You must submit to a pre-employment drug test. This is a Testing Designated Position (TDP) and is subject to random testing.
  • You may be required to serve a one year probationary period.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • Complete the initial online assessment and USAHire Assessment, if required.
  • Must be able to obtain and maintain a Secret Security clearance.
  • Non-BU: This is a non-bargaining unit position.

Qualifications
You qualify for the GS-07 grade level if you possess one of the following:
Specialized Experience
You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-5) or public or private sector equivalent. For this position, specialized experience is defined as:
  • Identifying significant factors, gathering pertinent data, and recognizing solutions that support assessments for determining the efficiency/effectiveness of management and program operations.
  • Conducting work utilizing spreadsheet software to independently track, manage, and present information to stakeholders.
  • Communicating orally and in writing to prepare written reports, analyses and provide recommendations regarding program issues and operations.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
-OR-
Substitution of Education for Experience
One full year of graduate level education at an accredited or pre-accredited college or university.-OR-A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average, or (3) honor society membership:
  1. Class standing - Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses.
  2. Grade-point average (GPA.) - Applicants must have a grade-point average of:
    • 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or
    • 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.
  3. Election to membership in a national scholastic honor society Applicants can be considered eligible based on membership in one of the national scholastic honor societies listed by the Association of College Honor Societies. Membership in a freshman honor society cannot be used to meet the requirements of this provision.

-OR-
Combination of Experience and Education
A combination of successfully completed graduate level education and specialized experience as described above. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application.
NOTE: You must submit a copy of your transcripts for review if substituting Education for experience or if combining education and experience. Failure to submit a transcript will result in an ineligibility rating.
You qualify at the GS-09 grade level if you possess one of the following:
Specialized Experience
You must have at least one year of specialized experience equivalent to the next lower grade level in federal service (GS-7) or public or private sector equivalent. For this position, specialized experience is defined as:
  • Reviewing Freedom of Information Act (FOIA), regulations, administrative appellate procedures, and general administrative FOIA litigation procedures to assist higher graded specialist with developing responses to issues of access and disclosure.
  • Conducting studies to assist with measuring the efficiency and effectiveness of management and program operations.
  • Conducting work utilizing e-discovery, spreadsheets, and case tracking software to organize cumbersome and voluminous information to support work involving the review and/or reporting of outcomes.
  • Communicating orally and in writing to draft and/or develop reports or present findings.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.
-OR-
Substitution of Education for Experience
You may substitute education for experience at this grade level by possessing one of following:
  • Master's or equivalent graduate degree
  • 2 full years of progressively higher-level graduate education leading to such a degree
  • LL.B. or J.D., if related

-OR-
Combination of Education and Experience
You may qualify at this grade level if you have a combination of education and experience (i.e. 6 months specialized experience and over 18 graduate level credits).
NOTE: Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for the next grade level. You must submit a copy of your transcripts for review.You must submit a copy of your transcripts for review if combining education and experience. Failure to submit a transcript will result in an ineligibility rating.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result.
After DHS Headquarters completes its hiring, the resumes of the remaining candidates referred for selection consideration may be shared with other DHS Components and other federal agencies. During the application process, you may choose to opt-in if you would like your name, application material, and assessment results to be shared. There is no guarantee of further consideration, and you continue to explore other job opportunity announcements
Education
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: https://ope.ed.gov/dapip/#/home.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.
Additional information
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here:
https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement.
This position may be filled at the GS-7 or GS-9 level. If selection is made at the GS-7 or GS-9 level, promotion to the GS-11 level may occur without further competition.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
Background Investigation: To ensure the accomplishment of our mission, the DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Secret as a condition of placement in this Non-Critical Sensitive position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligation

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