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Entry Level Case Manager Jobs in Norwalk, CT (NOW HIRING)

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Case Preparation: Conduct preliminary investigations using social media and analyzing database ...

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Case Preparation: Conduct preliminary investigations using social media and analyzing database ...

Entry-Level Investigator

Bronx, NY

$49K - $60K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company ... Case Preparation: Conduct preliminary investigations using social media and analyzing database ...

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Entry Level Case Manager information

See Norwalk, CT salary details

$14

$23

$33

How much do entry level case manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for entry level case manager in Norwalk, CT is $23.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What cities near Norwalk, CT are hiring for Entry Level Case Manager jobs? Cities near Norwalk, CT with the most Entry Level Case Manager job openings:
Infographic showing various Entry Level Case Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,924 per year, or $23 per hour.

$24.04/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Community Housing Innovations rating

5.1

Company rating: 5.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

WHO IS CHI?
Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
WHAT DOES CHI OFFER?
CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer:
  • Generous Paid time off
  • Personal and Sick Days
  • Health insurance and health reimbursement account
  • Dental and vision plans
  • Flexible spending account
  • AFLAC supplemental insurance
  • Dependent Care Spending Account
  • Commuter Transit and Parking Account
  • Working Advantage- Employee Perks
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Monthly trainings and career development plans

JOB SUMMARY
The Case Manager is part of a human service team that develops and executes service and care plans for residents to provide a supportive and empowering environment that fosters stabilization, independence and self-reliance, and skills development. The Case Manager plays a key role in executing and updating service and care plans, coordinating direct services and service referrals to external providers, and monitoring resident behaviors and practices.
Schedule: Tuesday-Saturday. 11am-7pm (T, W) 8am-4pm (Th, F, Sat). Off Sunday & Monday.
Schedule: Tuesday - Saturday. Tuesday, Thursday-Saturday 9am-5pm Wednesday 11am-7pm (Off Sunday & Monday).
Schedule: Sunday - Monday 8am-4pm Tuesday- Thursday 11am-7pm (Friday & Saturday off).
Schedule: Tuesday - Wednesday 9am-5pm Thursday- Saturday 11am-7pm (Sunday & Monday).
Schedule: Tuesday - Saturday 9am-5pm (T, W, Fri, Sat) Thurs, 11am-7pm (Off Sunday & Monday).
Schedule: Sunday - Thursday 9am-5pm; Tuesday 11am-7pm (Friday & Saturday off).
Salary: $24.04 an hour.
FLSA: Non-exempt. Eligible for overtime.
Location: Eastchester, Bronx, NY
JOB-RELATED DUTIES - ESSENTIAL FUNCTIONS
These duties are essential and specific to the successful implementation of this position.
SERVICE AND CARE COORDINATION
• Ensure residents receive appropriate quality services per organizational principles and program requirements.
• In coordination with Social Worker (if available), design service and care plans that provide customized information, counseling, crisis intervention, direct service, and advocacy services to residents; and coordinate linkages to external and community-based services.
• Collaborate with other service providers and external organization to help residents resolve immigration and citizenship issues, secure public benefits and charitable gifts and donations, pursue employment and entrepreneurial opportunities, independence, and long-term stability.
• For family sites: coordinate with Recreation Team (if available on site) to ensure school-age children receive transportation services, school transfers, and ESL/ELL and IEP curriculum as needed.
• Develop and maintain a resource network for referrals as related to service needs of residents.
• Meet with residents in assigned caseload at least once a week to assess progress with service and care plans. Modify plans as needed.
• Conduct weekly room inspections to ensure healthy hygiene and housekeeping. Coordinate with Social Workers and/or Treatment Team to mitigate behaviors that compromise the health and safety of residents.
• Design discharge plans to ensure continued enrollment and participation in public benefits and service linkages to community-based organizations are in place.
BENEFITS / ENTITLEMENT COORDINATION
• Ensure residents in assigned caseload are enrolled in and receiving eligible public benefits and city programs in accordance with DHS requirements.
• Ensure residents follow through with appointments, documentation submissions, and other required activities to maintain enrollment and participation in benefits and DHS programs.
• Coordinate with Mayor's Office of Immigration Affairs and other immigration services and advocacy organizations and enroll residents in immigration services and programs if applicable.
GENERAL DUTIES
• Document interactions and communications with and on behalf of residents in CARES and AWARDS.
• Perform other duties as assigned by supervisor and Program Director.
ENTRY LEVEL QUALIFICATIONS AND REQUIREMENTS
Education and Experience: High School Diploma or GED required. Bachelor's degree in social work or psychology preferred. Three years of experience working in a shelter or similar field can be substituted for the education requirement.
• Experience: Two years' experience in case management, counseling, or direct advocacy for clients in social service settings. Experience with immigrants and immigration issues is a plus.
• Communication: Excellent verbal and written communication skills. Proficiency in English required, multi-lingual and Spanish proficiency a plus.
• Computer skills: Basic competency in MS Word, Excel, Outlook and the internet
• Math Skills: Ability to formulate simple financial budgets.
• Physical Performance: Ability to make unit visits (walk distances, climb stairs, etc.)
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls.
o Experience working with homeless individuals and people living with health and/or mental health issues and substance use. Ability to engage residents.
Equal Employment Opportunity Employer (EEOE)
Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws. This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.

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