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Entry Level Case Manager Jobs in Durham, NC (NOW HIRING)

Physical Therapist (PT)

Raleigh, NC · On-site

$70 - $90/hr

... Physical Therapist entry-level education in the United States by a credentials evaluation ... and Case Manager. * 5. Educate client/caregiver and health care team in the phases of physical ...

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Entry Level Case Manager information

See Durham, NC salary details

$12

$20

$29

How much do entry level case manager jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level case manager in Durham, NC is $20.80, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.45 per hour, depending on experience, location, and employer.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

How to become an entry level case manager with no experience?

To become an entry-level case manager with no experience, focus on obtaining a relevant associate or bachelor's degree in social work, psychology, or a related field. Gaining skills in communication, organization, and basic case management software can help, and volunteering or internships can provide practical experience to strengthen your application.

How to get started in entry level case management?

To start as an entry-level case manager, obtain a relevant bachelor's degree such as social work, psychology, or human services. Gaining experience through internships or volunteer work and developing skills in communication, organization, and problem-solving are important. Some positions may require certification or licensing depending on the field or setting.

Is an entry level case manager an entry-level job?

Yes, an entry level case manager position is considered an entry-level job, typically requiring minimal prior experience and serving as a starting point in the social services or healthcare fields. These roles often involve training and may require relevant certifications or a bachelor's degree in a related field.

What are the most commonly searched types of Case Manager jobs in Durham, NC?

The most popular types of Case Manager jobs in Durham, NC are:

What job categories do people searching Entry Level Case Manager jobs in Durham, NC look for?

The top searched job categories for Entry Level Case Manager jobs in Durham, NC are:

What cities near Durham, NC are hiring for Entry Level Case Manager jobs?

Cities near Durham, NC with the most Entry Level Case Manager job openings:

Infographic showing various Entry Level Case Manager job openings in Durham, NC as of August 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $43,259 per year, or $20.8 per hour.

Branch Manager Needed for Top Rated Home Care Agency

Brightstar Care

Raleigh, NC • On-site

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

BrightStar Care is the fastest growing Home Care agency in the Triangle. We are adding a new location serving Durham-Chapel Hill and looking for a Branch Manager to grow the business.The Branch Manager oversees operational excellence and growth for the assigned BrightStar Care territory. In this role, you will initially focus on growing the business through outbound sales and marketing activities and building an operational team around you as financial milestones are met.We are searching for that special person who has a history of winning leadership roles within school, sports, or business and demonstrating high business acuity. The ideal candidate is a loyal, honest, goal driven, determined, persuasive and dynamic person who others look up to. This is not an 8-5 job. Branch Manager's are available 24/7 to answer existing and future client questions.This is an entry level role that will grow into a Director of Operations position overseeing a multi-unit business with 200 employees for the right person. DutiesBuild the BrightStar Care Brand through Actions and DeedsGrow Revenue Through Face-to-Face Interactions with Referral SourcesEducate Referral Sources on BrightStar Care's Value PropositionWin New Business Using a Consultative ApproachHandle In-Bound Calls and Convert Inquires to ClientsOnboard New Clients in the Client Management System Complete Case Management RequirementsCoordinate New Starts with the Director of Nursing, Scheduler and Central Office Follow Up with Clients to Ensure Service Exceeds ExpectationsBecome Proficient at Sales, Recruiting, Scheduling, Accounting, Marketing and Case ManagementSkills/Qualifications Requirements4 Year Degree (3.4+ GPA)0-2 Years Business Development / Leadership Experience Proficient in MS Office ApplicationsOutstanding Written and Oral CommunicationValid Driver's LicenseCurrent Car InsuranceProof of Leadership Roles and Winning


BrightStar Care logo

About BrightStar Care

Sourced by ZipRecruiter

At BrightStar Care, we believe that caring is more than just a job- it's a way of life. That's why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one's unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.

Industry

Outpatient health care, health care and social assistance, fitness and sports centers and home health care services

Company size

10,000+ Employees

Headquarters location

Gurnee, IL, US