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Entry Level Case Manager Jobs in Nebraska (NOW HIRING)

Orion

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion Corporation

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Customer Experience Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion Corporation

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Customer Success Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion

Customer Success Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

Orion Corporation

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related ... Maintain clean, complete case documentation that meets internal quality and audit standards * Stay ...

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All JobsCase JobsEntry Level Case Manager JobsEntry Level Case Manager Jobs in Nebraska

Entry Level Case Manager information

See Nebraska salary details

$13

$21

$31

How much do entry level case manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level case manager in Nebraska is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $23.61 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Case Manager vs Social Worker?

AspectEntry Level Case ManagerSocial Worker
Required CredentialsHigh school diploma or associate's degree; some roles may require a bachelor'sBachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentHealthcare facilities, community agencies, social service organizationsHospitals, schools, government agencies, community organizations
Employer & Industry UsageCommon in healthcare, social services, and community programsWidely used across healthcare, mental health, child welfare, and public services

While both roles involve supporting clients and coordinating services, Entry Level Case Managers typically require less formal education and focus on assisting clients with access to resources. Social Workers often have advanced degrees and licensure, enabling them to provide more comprehensive mental health and social support services. Both roles are vital in social service settings, but Social Workers generally have broader responsibilities and qualifications.

What is an entry level case manager?

Entry level case managers are professionals who support clients by assessing their needs, coordinating care, and connecting them with services such as healthcare, housing, or social support. They typically work under supervision and help ensure clients receive appropriate resources to improve their quality of life. These roles often involve maintaining case files, scheduling appointments, and advocating for client needs, making them a great starting point for a career in social services or healthcare.

What are the key skills and qualifications needed to thrive as an entry level case manager, and why are they important?

To thrive as an Entry Level Case Manager, you need a bachelor's degree in social work, psychology, or a related field, along with a basic understanding of case management principles. Familiarity with case management software, client databases, and documentation systems is often required. Strong organizational skills, empathy, and effective communication are vital soft skills for building trust and coordinating resources for clients. These skills ensure efficient service delivery, accurate record-keeping, and positive client outcomes in a supportive environment.

What are the most common challenges faced by entry level case managers and how can they effectively manage their caseload?

Entry level case managers often encounter challenges such as managing large caseloads, balancing administrative tasks with direct client interactions, and navigating complex community resources. To effectively manage their workload, it's important to develop strong organizational skills, prioritize cases based on urgency, and maintain clear communication with supervisors and clients. Regular check-ins with more experienced team members and utilizing case management software can also help streamline workflows and prevent burnout.

What are entry level jobs for a case manager?

As an entry-level case manager, your responsibilities are to coordinate services, solve problems, and oversee cases for a patient. These positions are usually in the healthcare field, where you plan and support the treatment plan and care of each patient with which you work. You carry out your duties under the supervision of an experienced case manager or case management supervisor who provides on-the-job training. Most offices reserve entry-level case manager positions for recent graduates or those who are about to graduate from a bachelor’s degree program in healthcare administration, case management, or another relevant field.

More about Entry Level Case Manager jobs
What are the most commonly searched types of Case Manager jobs in Nebraska? The most popular types of Case Manager jobs in Nebraska are:
What are popular job titles related to Entry Level Case Manager jobs in Nebraska? For Entry Level Case Manager jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Entry Level Case Manager jobs in Nebraska look for? The top searched job categories for Entry Level Case Manager jobs in Nebraska are:
What cities in Nebraska are hiring for Entry Level Case Manager jobs? Cities in Nebraska with the most Entry Level Case Manager job openings:
Entry Level Case Manager jobs near you
Infographic showing various Entry Level Case Manager job openings in Nebraska as of July 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $45,521 per year, or $21.9 per hour.

Platform Support Associate

Orion

Omaha, NE • On-site

$20.67 - $29.57/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 23 days ago

Job description

About this Opportunity:
The Platform Support Associate is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and follow-through. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.
Location:
It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.
Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.
In this role, you'll get to:
  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
  • Maintain strong adherence to schedules and support queue coverage across required channels
  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
  • Strive for first-contact resolution while minimizing unnecessary transfers
  • Maintain clean, complete case documentation that meets internal quality and audit standards
  • Stay up to date on platform updates, release notes, required certifications, and internal learning content
  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
  • Demonstrate first-contact resolution mindset and ownership of inquiries
  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
  • Escalate suspected product issues only after basic troubleshooting and documentation
  • Contribute to team improvement by identifying client trends or documentation gaps
  • Adhere to hybrid expectations and maintain a professional presence in all interactions

We're looking for talent who:
  • Has strong verbal and written communication skills in client interactions
  • Manages multiple tasks in a fast-paced environment with attention to detail
  • Navigates and explains technology
  • Has strong problem-solving, organizational, and time management skills
  • Has a minimum of a high school; bachelor's degree preferred
  • Preferably has prior customer service or technology support experience
  • Has less than one year of experience
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1
#LI-Onsite
#LI-Hybrid
Recommended Skills:
Salary Range:
$20.67 - $29.57
The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.
About Us
At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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