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Entry Level Call Center Representative Jobs in West Virginia

Justice Federal Credit Union

Call Center Rep.

Bridgeport, WV ยท On-site

$15.10 - $25.72/hr

Call Center Representative -- Be the Voice That Makes a Difference As a Call Center Representative, you'll be the trusted voice our Members rely on for clarity, support, and exceptional service. If ...

Justice Federal Credit Union

Call Center Rep.

Bridgeport, WV ยท On-site

$16.25 - $20.25/hr

Call Center Representative - Be the Voice That Makes a Difference As a Call Center Representative, you'll be the trusted voice our Members rely on for clarity, support, and exceptional service. If ...

Mancan

Inbound Call Center Representative

Weirton, WV

$13/hr

Call Center Representative Inbound Calls **THIS IS NOT A REMOTE POSITION** Location: Weirton, WV **THIS IS NOT A REMOTE POSITION** Pay: $13/hour + Double Pay on Holidays Schedule: Have to be able to ...

Napolis

Call Center Representative

Parkersburg, WV ยท On-site

$10 - $12/hr

Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the ...

Napolis

Call Center Representative

Parkersburg, WV ยท On-site

$10 - $12/hr

Call Center Representative Pay rate: Starts $10.00 an hour, two weeks pay increase $11.00 an hour, two more weeks pay increase $12.00 an hour; if performing exceptional service experience for the ...

Wal-Bon of W VA Inc

Call Center Representative

Parkersburg, WV ยท On-site

$15.75 - $19.75/hr

This position works in a fast-paced, customer-oriented environment. The position serves the company in the role of sales and service, and provides an exceptional service experience for the customer.

MCI Careers

$14.75 - $18.25/hr

Are you a strong communicator who enjoys helping people and solving problems? We're looking for a motivated Full-Time Call Center Representative to provide outstanding customer support. Whether you ...

Serco

Call Center Rep - Temporary

Kearneysville, WV ยท On-site

$15.50 - $20/hr

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and provide appropriate customer service support in accordance with defined PBGC and Serco guidelines.

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for entry level call center representative in West Virginia is $13.87, according to ZipRecruiter salary data. Most workers in this role earn between $11.92 and $14.90 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in West Virginia?

The most popular types of Call Center Representative jobs in West Virginia are:

What are popular job titles related to Entry Level Call Center Representative jobs in West Virginia?

For Entry Level Call Center Representative jobs in West Virginia, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in West Virginia look for?

The top searched job categories for Entry Level Call Center Representative jobs in West Virginia are:

What cities in West Virginia are hiring for Entry Level Call Center Representative jobs?

Cities in West Virginia with the most Entry Level Call Center Representative job openings:

    Entry Level Call Center Representative jobs near you
    Infographic showing various Entry Level Call Center Representative job openings in West Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $28,843 per year, or $13.9 per hour.

    Call Center Rep.

    Justice Federal Credit Union

    Bridgeport, WV โ€ข On-site

    $15.10 - $25.72/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted yesterday

    Job description

    Call Center Representative — Be the Voice That Makes a Difference

    As a Call Center Representative, you’ll be the trusted voice our Members rely on for clarity, support, and exceptional service.

    If you thrive on fast‑paced problem‑solving, love helping people, and want to be part of a high performing organization, this role is calling your name.

    Justice Federal Credit Union has been recognized as a Best Credit Union to Work For four years running—and is also named as one of the Best Places to Work for Women in 2025, and one of America’s Best Workplaces in 2026.

    What You’ll Do:

    • Troubleshoot issues with confidence, patience, and a Member driven mindset
    • Deliver friendly, efficient, and accurate assistance across phone and digital channels
    • Perform account transactions in accordance with security, regulatory, and compliance standards
    • Use active listening and a sales and service approach to guide and educate Members about products and services to meet their needs

    Why You’ll Love Working Here:

    • A culture where your work truly matters
    • Hybrid work eligibility after your introductory period
    • Monday–Friday schedule — no nights, no weekends
    • Competitive pay, strong benefits, and development opportunities

    Position Requirements:

    • A High School Diploma or GED
    • Minimum of one month of similar or related experience
    • Prior call center or financial industry experience is a plus
    • Strong organization skills, attention to detail and follow-through
    • Intermediate level computer skills to include Microsoft Office 365 (Word, Excel, Outlook, and Teams)
    • Ability to use a computer, phone printer, scanner/copier, sitting or standing for extended periods, pushing, pulling, and possibly lifting up to 50 pounds

    Employee Benefits Include:

    • Flexible Spending Accounts
    • Basic and Voluntary Life Insurance
    • Medical / Dental / Vision Insurance
    • 12 Paid Holidays (includes Birthday)
    • Generous Paid Time Off Policy (PTO)
    • Corporate Bonus (based on organizational goals)
    • Retirement Savings Plans with 6% Employer Match
    • And more!

    This position is posted on an evergreen basis to maintain a pipeline of strong candidates for current and future openings.

    Justice Federal does not provide Visa sponsorship to employees or candidates.

    Compensation ranges are based on market data that enables Justice Federal Credit Union to remain competitive with other credit unions of similar asset size.

    Submitted applications for this position are kept on file while this position is open. Candidates wishing to be considered for other vacancies must submit a separate application for each vacancy for which they would like to be considered.

    Employment offers are extended within the compensation range of the position; and are commensurate with candidate experience, knowledge, and geographic location.

    Disclaimer: Justice Federal reserves the right to fill this role at a higher/lower grade level based on candidate experience and/or business need.

    Equal Opportunity/Affirmative Action employer. This company considers candidates regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.