Brokerage Service Representatives are a part of Investment Client Care (ICC) which acts as the service support team for Self-Directed, Centralized Advisor Center (CAC) assigned and Signature ...
Brokerage Service Representatives are a part of Investment Client Care (ICC) which acts as the service support team for Self-Directed, Centralized Advisor Center (CAC) assigned and Signature ...
Entry Level Customer Service Representative | Customer Service Representative
Charlotte, NC · On-site
$15.75 - $21.25/hr
Entry Level Customer Service Representative ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry ...
Entry Level Customer Service Representative | Customer Service Representative
Charlotte, NC · On-site
$15.75 - $21.25/hr
Entry Level Customer Service Representative ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry ...
Customer Service Representative (Insurance)
$19 - $22/hr
Customer Service Representative (Insurance) Remote United States Integrated Specialty Coverages ... We strive to be the number one place to go for brokers and agents to source insurance. To ...
Customer Service Representative (Insurance)
$19 - $22/hr
Customer Service Representative (Insurance) Remote United States Integrated Specialty Coverages ... We strive to be the number one place to go for brokers and agents to source insurance. To ...
Entry Level Customer Service Representative | Customer Service Representative [COC0024023]
$15.75 - $21.25/hr
Seeking Entry Level Customer Service Representative candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support ...
Entry Level Customer Service Representative | Customer Service Representative [COC0024023]
$15.75 - $21.25/hr
Seeking Entry Level Customer Service Representative candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support ...
Customer Service Representative (Insurance)
$19 - $22/hr
We strive to be the number one place to go for brokers and agents to source insurance. To ... This CSR will join a growing wholesale business unit, as SBS adds immediate depth to ISC ...
Customer Service Representative (Insurance)
$19 - $22/hr
We strive to be the number one place to go for brokers and agents to source insurance. To ... This CSR will join a growing wholesale business unit, as SBS adds immediate depth to ISC ...
Customer Service Representative (Insurance)
$19 - $22/hr
We strive to be the number one place to go for brokers and agents to source insurance. To ... This CSR will join a growing wholesale business unit, as SBS adds immediate depth to ISC ...
Customer Service Representative (Insurance)
$19 - $22/hr
We strive to be the number one place to go for brokers and agents to source insurance. To ... This CSR will join a growing wholesale business unit, as SBS adds immediate depth to ISC ...
Entry Level Customer Service Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...
Entry Level Customer Service Representative
Chicago, IL · On-site
$16.50 - $22.50/hr
We are seeking an Entry Level Customer Service Representative to join our Chicago team! You will be responsible for helping customers by providing product and service information and connecting with ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Quick apply
Customer Service Representative
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Rep
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Rep
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
Customer Service Representative
Orlando, FL · On-site
$15 - $20.25/hr
We are seeking a detail-oriented and customer-focused Driver Services Representative to join our ... This is an excellent entry-level opportunity to launch your career in freight brokerage and ...
$24.10/hr
Customer Service Representative - Call Center (Berlin) Summary Title: Customer Service ... Broker Services Salary Range: Starting wage is $24.10 per hour More about this job > Description ...
$24.10/hr
Customer Service Representative - Call Center (Berlin) Summary Title: Customer Service ... Broker Services Salary Range: Starting wage is $24.10 per hour More about this job > Description ...
Customer Service Representative - Entry-Level
Norfolk, VA · On-site
$15.50 - $21/hr
... entry-level job with paid training, career growth opportunities, and a supportive team environment? We are currently hiring motivated individuals to join our team as Customer Service Representatives.
Quick apply
Customer Service Representative - Entry-Level
Norfolk, VA · On-site
$15.50 - $21/hr
... entry-level job with paid training, career growth opportunities, and a supportive team environment? We are currently hiring motivated individuals to join our team as Customer Service Representatives.
Financial Service Representative
South Jordan, UT · On-site
$22 - $24/hr
Financial Service Representative/ Customer Service Representative Job Location: South Jordan, UT ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...
Quick apply
Financial Service Representative
South Jordan, UT · On-site
$22 - $24/hr
Financial Service Representative/ Customer Service Representative Job Location: South Jordan, UT ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...
Customer Service Representative - Entry-Level |
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
What You'll Do As an Entry-Level Customer Service Representative, you'll represent nonprofit organizations at exciting live events and community campaigns by: * Delivering exceptional customer ...
Customer Service Representative - Entry-Level |
Virginia Beach, VA · On-site
$14.25 - $19.25/hr
What You'll Do As an Entry-Level Customer Service Representative, you'll represent nonprofit organizations at exciting live events and community campaigns by: * Delivering exceptional customer ...
Customer Service Representative - Call Center (Berlin)
Montpelier, VT · On-site
$24.10/hr
Customer Service Representative - Call Center (Berlin) Title: Customer Service Representative ... Assists the Broker Services Manager with volunteer driver coordination and scheduling as needed
Customer Service Representative - Call Center (Berlin)
Montpelier, VT · On-site
$24.10/hr
Customer Service Representative - Call Center (Berlin) Title: Customer Service Representative ... Assists the Broker Services Manager with volunteer driver coordination and scheduling as needed
Entry Level Customer Service Representative / Travel
$16.50 - $22.25/hr
Entry Level Customer Service Representative / Travel Do you love travel and enjoy helping others plan unforgettable experiences? We're looking for motivated, customer-focused individuals to join our ...
Entry Level Customer Service Representative / Travel
$16.50 - $22.25/hr
Entry Level Customer Service Representative / Travel Do you love travel and enjoy helping others plan unforgettable experiences? We're looking for motivated, customer-focused individuals to join our ...
Entry-Level Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
What You'll Do As an Entry-Level Customer Service Representative , you'll represent our nonprofit partners at exciting live events, community campaigns, and fundraising initiatives. Every day is ...
Entry-Level Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
What You'll Do As an Entry-Level Customer Service Representative , you'll represent our nonprofit partners at exciting live events, community campaigns, and fundraising initiatives. Every day is ...
Entry-Level Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
What You'll Do As an Entry-Level Customer Service Representative , you'll represent our nonprofit partners at exciting live events, community campaigns, and fundraising initiatives. Every day is ...
New
Entry-Level Customer Service Representative
Richmond, VA · On-site
$15.75 - $21.50/hr
What You'll Do As an Entry-Level Customer Service Representative , you'll represent our nonprofit partners at exciting live events, community campaigns, and fundraising initiatives. Every day is ...
New
Entry Level Brokerage Service Representative information
See salary details
$13.94 - $15.30
8% of jobs
$15.30 - $16.65
8% of jobs
$17.35 is the 25th percentile. Wages below this are outliers.
$16.65 - $18.01
16% of jobs
The median wage is $19.18 / hr.
$18.01 - $19.36
20% of jobs
$20.56 is the 75th percentile. Wages above this are outliers.
$19.36 - $20.72
25% of jobs
$20.72 - $22.07
8% of jobs
$22.07 - $23.43
4% of jobs
$23.43 - $24.78
4% of jobs
$24.78 - $26.14
2% of jobs
$26.14 - $27.49
1% of jobs
$27.49 - $28.85
2% of jobs
$13
$20
$28
How much do entry level brokerage service representative jobs pay per hour?
$15 - $20.25/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 4 days ago
Key responsibilities
Provide service support via phone to brokerage clients and Financial Advisor assigned account holders, referring complex issues to management as needed.
Research account and transaction records to resolve discrepancies, answer questions, or provide documentation on client activities.
Assist clients with completing investment forms, transferring funds, and completing distributions.
Truist rating
8.1
Based on 114 frontline employees who took The Breakroom Quiz
47th of 144 rated banks
Job description
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:This is an on-site position. Location options are Charlotte, NC; Orlando, FL; Atlanta, GA.Brokerage Service Representatives are a part of Investment Client Care (ICC) which acts as the service support team for Self-Directed, Centralized Advisor Center (CAC) assigned and Signature Advantage brokerage clients via phone. Teammates are responsible for answering client inquiries with a professional attitude and manner while adhering to measurable departmental goals.
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
2. Proficient understanding of product knowledge and continuously developing client service skills.
3. Research account and transaction records to resolve discrepancies, answer questions or provide documentation on client activities.
4. Conduct outbound client calls as a follow up and resolution to inquiries.
5. Assist clients with completing investment forms, transferring funds, and completing distributions.
6. Answer inquiries related to tax documents, trade confirmations, and monthly investment statements.
7. Act as priority contact number for assisting clients with questions regarding the Digital Investment platform (currently WealthScape - future Scivantage).
8. Refer investment opportunities to internal Client Advisory Center when aligns with clients financial needs.
9. Maintain knowledge of industry regulations related to products and continuing education requirements required by FINRA.
10. Serve as an advocate of the client while balancing risk.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Hold FINRA Series 7 & Series 63 or 66 and maintain continuing education coursework to keep licenses in good standing. (Candidates will be considered if they have at least 1 of the required licenses and can obtain the additional licenses during employment)
2. Proficiency in written and verbal communications
3. Proficient using basic computer applications, such as Microsoft Office software products
4. Two or more years of call center experience or high volume, fast paced work environment
5. Experience with brokerage and digital applications such as WealthScape, Advisor Desktop, Cashiering, SNAP, and Channelink
6. High school diploma or equivalent certification
1. Bachelor's degree in relevant banking/business field
2. Two or more years of Investment Industry knowledge and/or experience
3. Additional FINRA and Insurance Licenses
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
About Truist
Sourced by ZipRecruiter
Truist is combining distinctive personal service with investments in innovation to create transformational client experiences. We believe the unique blend of human touch and innovative technology will set us apart, instill confidence, and build deeper levels of trust with our clients
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Charlotte, NC, US
Year founded
2019