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We're seeking a highly motivated <\/span><\/span>Junior EDI Data Integration Engineer<\/span><\/span><\/b> to support the operational functionality of our EDI\/B2B systems, including Sterling Integrator. This entry\-level role provides an opportunity for individuals to gain hands\-on experience in the dynamic field of data integration and system maintenance. You'll work closely with senior engineers and cross\-functional teams to learn and contribute to key operational and support activities.<\/span><\/span><\/span>
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Key Responsibilities:<\/span><\/span><\/span><\/b>
<\/span><\/span><\/p>\n \n - Provide ongoing support and maintenance for EDI\/B2B data exchange systems in line with the Master Services Agreement (MSA)<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Assist in onboarding and transition services for new clients, partners, and environments<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Help maintain and update key documentation such as:<\/span><\/span><\/span>
<\/span><\/span><\/li>\n \n - Standard Operating Procedures (SOPs)<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Onboarding and Offboarding Tracker<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Operational, Incident, Change, and Governance Reports<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Weekly Status Reports and Metrics Reports<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Monthly Dashboards, RCA, and Outage Reports<\/span><\/span><\/span>
<\/span><\/span><\/li>\n <\/ul>\n - Monitor incident and service requests and escalate to senior engineers when necessary<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Assist in troubleshooting and resolving system incidents within SLAs<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Participate in software release cycles, including coordinating testing and validating changes<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Conduct proactive system maintenance, including patching and configuration updates<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Collaborate with the wider team to analyze and document system requirements and processes<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Coordinate with vendors and internal teams to resolve escalated incidents<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Support the tracking of incidents and contribute to reporting activities<\/span><\/span><\/span>
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Requirements<\/h3>
What You Bring:<\/span><\/span><\/span><\/b>
<\/span><\/span><\/p>\n \n - Education<\/span><\/span><\/span><\/b>: Bachelor's degree (or in progress) in Computer Science, Information Systems, Engineering, or related field<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Experience<\/span><\/span><\/span><\/b>: Basic exposure to EDI\/B2B systems and integration tools (preferably IBM Sterling Integrator or similar platforms)<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Skills<\/span><\/span><\/span><\/b>:<\/span><\/span><\/span>
<\/span><\/span><\/li>\n \n - Understanding of EDI formats (e.g., X12, EDIFACT), protocols (FTP, SFTP, HTTP), and integration systems<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Familiarity with ticketing systems, incident management, and change control processes<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Strong attention to detail and willingness to learn<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Strong communication skills, both written and verbal<\/span><\/span><\/span>
<\/span><\/span><\/li>\n - Team\-oriented with the ability to collaborate across departments<\/span><\/span><\/span>
<\/span><\/span><\/li>\n <\/ul>\n - Preferred<\/span><\/span><\/span><\/b>: Familiarity with cloud platforms, XSD, database management, or integration tools is a plus<\/span><\/span><\/span>
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