LBM Sales Support Coordinator
Location: Woodburn, OR
Level: Hourly (Pay Class 3)
Division / Department: Lumber amp; Building Materials Sales
Reporting to position: Development and Support Manager
Travel: NA
About the Role:
The LBM Sales Support Coordinator is an entry-level opportunity working directly with our Sales team in the Lumber amp; Building Materials (LBM) division to support daily operations, strategic initiatives and special projects.
This is not a retail or lumberyard position. This is a professional office-based role designed to prepare for future advancement within our LBM Sales division. You’ll learn from experienced sales leaders, develop industry knowledge, and gain the skills needed to grow into a broader sales role.
Prior experience in forest products or building materials is not required. What we value most in a candidate is a proactive attitude, the ability to be coachable, and a strong interest in building the industry knowledge and confidence needed to succeed.
This opportunity is well-suited for individuals early in their career or those seeking to transition into sales. We encourage candidates with experience in customer service, administrative support, retail sales, recent college graduates, and career changers interested in building a long-term career in sales to apply.
Responsibilities:
- Works in a diverse and collaborative team environment utilizing clear communication to deliver high productivity and contributes to the success of the team and goals
- Support Lumber amp; Building Materials (LBM) managers and supervisors to gather information, expedite, and complete projects
- Enter and maintain sales orders, purchase orders and contracts
- Generate, review, and process customer invoices in a timely and accurate manner
- Work closely with accounting and trading teams to reconcile billing discrepancies and resolve invoicing issues
- Audit orders for accuracy
- Provide Traders and Specialists with order tracking support
- Prepare documents, materials, presentations and other projects as needed
- Update and maintain member information as needed
- Answer calls and assist with any questions or transfer to corresponding department
- Assist in inventory management
- Gather freight rates
- Update reports, documentation, and price lists as needed
- Coordinate meetings with the department and the entire trading floor
- Assist in any other task that traders may need done
Education and Experience:
- High school diploma
- Associates degree (preferred)
- Customer service experience is a plus
Skills and Abilities:
- Excellent oral and written communication skills
- High-level of attention to detail to ensure accuracy
- Self-starter and eagerness to learn product knowledge and processes.
- Problem solving skills, and ability to meet deadlines
- Organizational skills and customer service oriented
- Positive attitude and personality
- Data Entry and technology skills including Google Workspace
- Understanding of basic accounting and invoicing procedures
- Ability to manage multiple billing cycles and follow through on outstanding invoices
Benefits available to you:
- Full insurance benefits package including Medical, Dental, amp; Vision
- Paid time off to foster work/life balance
- Profit sharing
- Bonus Pay opportunities
- Retirement funding opportunities
- Education reimbursement
- Health club reimbursement
- Career advancement opportunities
About Do it Best Group
Headquartered in Fort Wayne, IN, the Do it Best Group is the world's largest hardware, lumber, and building materials buying cooperative in the home improvement industry. With nearly $6 billion in annual sales, we support thousands of independently owned locations across the United States and in more than 60 countries worldwide. Partners in the company have the flexibility to operate under the Do it Best, True Value, or their own local store identities, offering a diverse range of branding options to best serve their communities.
Culture:
Each team member is valued as an individual - with their intrinsic value at the forefront. We prioritize your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We encourage authentic relationships by hosting social events and fostering a culture where lasting friendships are made. In fact, the three most valued aspects of being a part of the Do it Best team are the culture, the compensation, and the level of fulfillment that each team member experiences from their role.
Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams
