At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... T-Berd). Maintain, troubleshoot, and repair existing fiber and copper networks, locating and ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... T-Berd). Maintain, troubleshoot, and repair existing fiber and copper networks, locating and ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... g., OTDR, T-Berd). * Maintain, troubleshoot, and repair existing fiber and copper networks ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... T-Berd). Maintain, troubleshoot, and repair existing fiber and copper networks, locating and ...
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where ... T-Berd). Maintain, troubleshoot, and repair existing fiber and copper networks, locating and ...
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Entry Level At T Telecommunications information
What is an entry level AT&T telecommunications job?
What are the key skills and qualifications needed to thrive as an entry level AT&T telecommunications worker?
What can I expect during my first few months as an entry level AT&T telecommunications employee?
What is the difference between Entry Level At&T Telecommunications vs Customer Service Representative?
| Aspect | Entry Level At&T Telecommunications | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some technical knowledge | High school diploma or equivalent; strong communication skills |
| Work Environment | Field and office settings, installing and maintaining telecom services | Call centers, retail locations, or remote customer support |
| Employer & Industry Usage | Primarily telecom companies like AT&T | Various industries including telecom, retail, and service sectors |
Entry Level At&T Telecommunications roles focus on technical installation and maintenance within the telecom industry, requiring some technical knowledge. Customer Service Representatives handle client inquiries and support, often in call centers. While both roles require strong communication skills, the technical aspect distinguishes the At&T telecommunications position from general customer service roles.
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For Entry Level At&T Telecommunications jobs in Oregon, the most frequently searched job titles are:
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What job categories do people searching Entry Level At&T Telecommunications jobs in Oregon look for?
The top searched job categories for Entry Level At&T Telecommunications jobs in Oregon are:
What cities in Oregon are hiring for Entry Level At&T Telecommunications jobs?
Cities in Oregon with the most Entry Level At&T Telecommunications job openings:
Full-time
Medical, Life
Posted 17 days ago
Key responsibilities
Install, splice, test, and repair fiber optic and copper cables, including troubleshooting faults to ensure service continuity.
Perform installation, configuration, and maintenance of telecommunication services such as POTS, DSL, VDSL, FTTH, and networking equipment.
Read and interpret technical documents, coordinate testing, and interact with customers to assess service requirements and document activities.
Lumen Technologies rating
8.6
Based on 107 frontline employees who took The Breakroom Quiz
12th of 101 rated telecommunications companies
Job description
Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.
At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.
This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.
As a Lumen Network Technician, focused on installation and maintenance you will be responsible for all aspects of cable repair and maintenance both copper and fiber splicing, carrier systems repair and maintenance will be a feature of this position, also including but is not limited to installation and repairs on POTS and DSL services, buried section repairs (dig and fix), rehab and corrective action on irregular plant conditions in all aerial, buried and underground plant plus all installation aspects to include, but is not limited of GPON, DSL, bonded DSL and POTS services.
This is a full time position located in St. Helens, OA area. The typical schedule is Monday through Friday 8:00AM-04:30PM. May also include working on weekends, holidays, overnights (rarely), and as well as the possibility of being on call.
- Install, splice, and test fiber optic and copper cables for projects, maintenance, and emergency repairs.
- Perform dark fiber, reel, continuity, and conformance testing using industry-standard equipment (e.g., OTDR, T-Berd).
- Maintain, troubleshoot, and repair existing fiber and copper networks, locating and resolving faults to ensure service continuity.
- Install, configure, and enable residential and small business telecommunication services such as POTS, HSI, VDSL, FTTH, and networking.
- Connect and manage wiring/cabling, terminals, and hardware attachments on customer premises, poles, and inside facilities.
- Read and interpret service orders, repair tickets, technical drawings, blueprints, diagrams, and maps to execute work accurately.
- Coordinate testing of customer lines with test centers or designated personnel and document results per company standards.
- Interact professionally with customers to assess service requirements, confirm issues, and suggest appropriate solutions.
- Update service orders, review billing information, and advise customers on equipment features, usage, and capabilities.
- Identify and pursue additional revenue opportunities by recognizing potential upsell or cross-sell services during customer interactions.
- Adhere to safety protocols, company policies, and industry regulations while performing fieldwork and documenting all activities.
- Experience handling large multi-pair copper telecommunication cables, including identifying pairs and groups, and effectively splicing, sealing and weatherproofing cables.
- Experience splicing fiber optic cables, as well as handling fiber optic cable infrastructure such as underground innerduct, splice cases, and end terminal fiber optics equipment
- Experience using underground cable locating equipment
- Excellent mechanical aptitude and the ability to solve problems involving physically broken cases, cabinets, racks and other infrastructure.
- Experience with modern electronic telecommunications equipment such as switches, modems, multiplexers, network interface devices, etc.
- Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
- May be assigned to work out of town for varying lengths of time.
- Drive company-provided vehicle.
- Requires a valid state drivers license and a satisfactory driving record.
- May require compliance with State and Federal Department of Transportation Drive Qualification Regulations, including drug and alcohol testing.
- May require a CDL.
- May climb and work at elevations (e.g., from ladders, poles, lift trucks) exceeding 18 feet.
- May require pole climbing certification.
- When working aloft with ladders, lift trucks, bucket truck or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
- May work in confined spaces (e.g., attics, crawl spaces, utility holes).
- May perform strenuous physical activities including, but not limited to: lifting and/or moving objects weighing over 75 pounds.
- May perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).
- May work underground in manholes, utility vaults and similar locations with knowledge of water pumping, fresh air ventilation, and fall prevention.
Pay Ranges
Minimum hourly rate: $16.30
Maximum hourly rate: $43.09
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
Learn more about Lumen's:
#LI-Onsite
Requisition #: 342809
Life at Lumen
Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes.
Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.
To learn more about Life at Lumen and how we live the Lumen 8, please visit:
https://jobs.lumen.com/global/en/life-at-lumen
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
What Lumen Technologies employees say
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About Lumen Technologies
Sourced by ZipRecruiter
Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.
Industry
Media and telecom
Company size
10,000+ Employees
Headquarters location
Monroe, LA, US
Year founded
1968