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Entry Level Applications Support Analyst Jobs in Raleigh, NC

... Support end customers, distributors, sales engineers, and key account managers with application ... Ability to analyze and solve technical challenges is crucial. · Team Player: Winning attitude ...

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Entry Level Applications Support Analyst information

See Raleigh, NC salary details

$15

$38

$68

How much do entry level applications support analyst jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for entry level applications support analyst in Raleigh, NC is $38.20, according to ZipRecruiter salary data. Most workers in this role earn between $28.51 and $43.46 per hour, depending on experience, location, and employer.

What are some common challenges faced by Entry Level Applications Support Analysts, and how can they be addressed?

Entry Level Applications Support Analysts often encounter challenges such as troubleshooting unfamiliar software issues, managing competing priorities, and communicating technical solutions to non-technical users. To address these challenges, it’s important to develop strong problem-solving skills, remain open to continuous learning, and build effective communication techniques. Collaborating closely with senior analysts and cross-functional teams can also help in gaining technical insights and understanding user needs more clearly, making it easier to resolve issues efficiently.

What does an Entry Level Applications Support Analyst do?

An Entry Level Applications Support Analyst provides technical support for software applications used by a company or its clients. They help troubleshoot issues, resolve user problems, and ensure that applications run smoothly. Their responsibilities often include responding to support tickets, documenting solutions, and escalating complex problems to senior analysts or developers. This role is a great starting point for those interested in IT or software support careers, as it offers hands-on experience with a variety of business applications.

What is the difference between Entry Level Applications Support Analyst vs Help Desk Technician?

AspectEntry Level Applications Support AnalystHelp Desk Technician
Required CredentialsAssociate degree or equivalent, basic technical certificationsHigh school diploma or equivalent, basic technical knowledge
Work EnvironmentSupporting specific applications, troubleshooting software issuesResponding to user issues, providing general IT support
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

Both roles involve technical support, but the Entry Level Applications Support Analyst typically focuses on specific software applications and requires some technical certifications, whereas Help Desk Technicians handle broader user issues with less specialized training. The Analyst role often involves more troubleshooting and application-specific knowledge, making it suitable for those seeking to specialize in application support.

What are the key skills and qualifications needed to thrive as an Entry Level Applications Support Analyst, and why are they important?

To thrive as an Entry Level Applications Support Analyst, you need a solid understanding of software applications, troubleshooting, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like Jira or ServiceNow, SQL databases, and remote desktop tools is typically required. Strong analytical thinking, clear communication, and a customer-focused attitude are standout soft skills in this role. These abilities ensure timely resolution of user issues, smooth operation of business-critical systems, and positive client interactions.
Infographic showing various Entry Level Applications Support Analyst job openings in Raleigh, NC as of June 2026, with employment types broken down into 77% Full Time, 15% Contract, and 8% Nights. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $79,462 per year, or $38.2 per hour.
Title: System Analyst - L3 US

Contractor

Posted 9 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Job Description

Corporate Security, Senior IT Technical Support Analyst
Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management.
Requirements
AMAG/CCURE/Salient/Passage Point experience strongly preferred; familiarity with physical access control and video management systems technology a must
Active Directory, HR Data integration, windows server experience
Experience with lifecycle management and upgrades
Ability to write and work with business partners to execute System and Unit Test Plans
Experience with Service Transitions from Projects to Production
Experience using ITIL for incident and problem management
Vendor management experience.
Ability to multi-task as candidate will manage concurrent workstream
Strong communication skills as project teams will primarily be virtual
Nice to have
Experience with client IT systems and processes
Experience with managing client GxP validated systems, including writing GxP documentation and managing the project through the documentation process
Experience with Lean Sigma

Qualifications

Experience with client IT systems and processes
Experience with managing client GxP validated systems, including writing GxP documentation and managing the project through the documentation process
Experience with Lean Sigma

Additional Information

For more information, please contact

Shobha Mishra

Shobha.MishraATartechinfo.com

973-967-3440


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992