Service Support Analyst Location : Raleigh, NC (State of NC) Duration 12 Months Short Description ... applications, NCDOT internal and external users Instructs users via phone and/or email on the basic ...
Service Support Analyst Location : Raleigh, NC (State of NC) Duration 12 Months Short Description ... applications, NCDOT internal and external users Instructs users via phone and/or email on the basic ...
NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide second level support with the DOT IT Enterprise Applications Team. The support consists of documenting ...
NCDOT is seeking an Expert Level Specialist Support Analyst for a 12 month engagement to provide second level support with the DOT IT Enterprise Applications Team. The support consists of documenting ...
Litigation Support Analyst
Raleigh, NC · Hybrid
$46.15 - $73.38/hr
Summary The Litigation Support Analyst, working in collaboration with and in support of the firm ... Agency applications will not be considered. No immigration sponsorship is available for this ...
Litigation Support Analyst
Raleigh, NC · Hybrid
$46.15 - $73.38/hr
Summary The Litigation Support Analyst, working in collaboration with and in support of the firm ... Agency applications will not be considered. No immigration sponsorship is available for this ...
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
Quick apply
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
Technical Support Analyst
Raleigh, NC · On-site
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
Technical Support Analyst
Raleigh, NC · On-site
The Technical Support Analyst will provide technical support to customers who are experiencing ... Skills: * Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications. * Excellent ...
System Support Analyst II
Durham, NC · On-site
Minimum 2 years' experience working as a support analyst or similar role ... Minimum 2-years' experience implementing enterprise applications, hardware, and projects (retail ...
Quick apply
System Support Analyst II
Durham, NC · On-site
Minimum 2 years' experience working as a support analyst or similar role ... Minimum 2-years' experience implementing enterprise applications, hardware, and projects (retail ...
System Support Analyst II
Durham, NC · On-site
Minimum 2 years' experience working as a support analyst or similar role ... Minimum 2-years' experience implementing enterprise applications, hardware, and projects (retail ...
System Support Analyst II
Durham, NC · On-site
Minimum 2 years' experience working as a support analyst or similar role ... Minimum 2-years' experience implementing enterprise applications, hardware, and projects (retail ...
Device Services and Support Analyst Be You. Duke Law School is seeking a Device Services and ... devices, software applications, and IT services. You'll work directly with customers to ...
Device Services and Support Analyst Be You. Duke Law School is seeking a Device Services and ... devices, software applications, and IT services. You'll work directly with customers to ...
Device Services and Support Analyst Be You. Duke Law School is seeking a Device Services and ... devices, software applications, and IT services. You'll work directly with customers to ...
Device Services and Support Analyst Be You. Duke Law School is seeking a Device Services and ... devices, software applications, and IT services. You'll work directly with customers to ...
IT Support Analyst
$26 - $34/hr
Support Microsoft Windows operating systems and business applications. * Create, modify, and ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.
Quick apply
IT Support Analyst
$26 - $34/hr
Support Microsoft Windows operating systems and business applications. * Create, modify, and ... Strong problem-solving and analytical skills. * Excellent written and verbal communication skills.
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate ... for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities.
SoftPro Customer Support Analyst
Raleigh, NC · On-site +1
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate ... for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities.
SoftPro Customer Support Analyst
Raleigh, NC · On-site
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate ... for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities.
SoftPro Customer Support Analyst
Raleigh, NC · On-site
SoftPro is seeking a Real Estate Customer Solutions Analyst to join our talented and passionate ... for all SoftPro applications, primarily SoftPro Select, and accompany services/utilities.
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Candidate will manage Corporate Security applications from an on-going support perspective as well ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... Candidate will manage Corporate Security applications from an on-going support perspective as well ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... other Manufacturing applications used in the Pharma labs Communicate and coordinate with ...
... Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients ... other Manufacturing applications used in the Pharma labs Communicate and coordinate with ...
08/06/2026 NCDOT - Service Support Analyst - Junior Location: 1 South Wilmington Street Raleigh NC ... of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 ...
08/06/2026 NCDOT - Service Support Analyst - Junior Location: 1 South Wilmington Street Raleigh NC ... of office applications (i.e., MS Excel, MS Word, MS Outlook, Visio, and PowerPoint) Required 3 ...
Systems Analyst II, Epic Clinical
Raleigh, NC · On-site
$85 - $115/hr
Overview WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a ...
Systems Analyst II, Epic Clinical
Raleigh, NC · On-site
$85 - $115/hr
Overview WakeMed is seeking a Systems Analyst II, Epic Clinical Applications to lead the design, build, implementation, optimization, and support of Epic clinical applications. This role serves as a ...
... Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this ... D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field * 2+ Experience ...
... Applications team located in Marlborough, MA or Golden, CO and will be an on-site role. In this ... D. in Chemistry, Biochemistry, Analytical Chemistry, or related life sciences field * 2+ Experience ...
Corporate Security, Senior IT Technical Support Analyst Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management.
Corporate Security, Senior IT Technical Support Analyst Candidate will manage Corporate Security applications from an on-going support perspective as well as lifecycle and change management.
... by analyzing service needs, establishing support procedures and documentation standards ... technology, and educational applications while exercising independent judgment regarding ...
... by analyzing service needs, establishing support procedures and documentation standards ... technology, and educational applications while exercising independent judgment regarding ...
Entry Level Applications Support Analyst information
See Raleigh, NC salary details
$15.42 - $20.22
2% of jobs
$20.22 - $25.02
10% of jobs
$28.87 is the 25th percentile. Wages below this are outliers.
$25.02 - $29.83
16% of jobs
$29.83 - $34.63
21% of jobs
The median wage is $34.89 / hr.
$34.63 - $39.43
20% of jobs
$41.64 is the 75th percentile. Wages above this are outliers.
$39.43 - $44.23
14% of jobs
$44.23 - $49.03
8% of jobs
$49.03 - $53.83
3% of jobs
$53.83 - $58.63
3% of jobs
$58.63 - $63.43
2% of jobs
$63.43 - $68.23
1% of jobs
$15
$38
$68
How much do entry level applications support analyst jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for entry level applications support analyst in Raleigh, NC is $38.20, according to ZipRecruiter salary data. Most workers in this role earn between $28.51 and $43.46 per hour, depending on experience, location, and employer.
What does an entry level applications support analyst do?
An Entry Level Applications Support Analyst provides technical support for software applications used by a company or its clients. They help troubleshoot issues, resolve user problems, and ensure that applications run smoothly. Their responsibilities often include responding to support tickets, documenting solutions, and escalating complex problems to senior analysts or developers. This role is a great starting point for those interested in IT or software support careers, as it offers hands-on experience with a variety of business applications.
What are the key skills and qualifications needed to thrive as an entry level applications support analyst, and why are they important?
To thrive as an Entry Level Applications Support Analyst, you need a solid understanding of software applications, troubleshooting, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems like Jira or ServiceNow, SQL databases, and remote desktop tools is typically required. Strong analytical thinking, clear communication, and a customer-focused attitude are standout soft skills in this role. These abilities ensure timely resolution of user issues, smooth operation of business-critical systems, and positive client interactions.
What are some common challenges faced by entry level applications support analysts, and how can they be addressed?
Entry Level Applications Support Analysts often encounter challenges such as troubleshooting unfamiliar software issues, managing competing priorities, and communicating technical solutions to non-technical users. To address these challenges, it’s important to develop strong problem-solving skills, remain open to continuous learning, and build effective communication techniques. Collaborating closely with senior analysts and cross-functional teams can also help in gaining technical insights and understanding user needs more clearly, making it easier to resolve issues efficiently.
What is the difference between Entry Level Applications Support Analyst vs Help Desk Technician?
| Aspect | Entry Level Applications Support Analyst | Help Desk Technician |
|---|---|---|
| Required Credentials | Associate degree or equivalent, basic technical certifications | High school diploma or equivalent, basic technical knowledge |
| Work Environment | Supporting specific applications, troubleshooting software issues | Responding to user issues, providing general IT support |
| Employer & Industry Usage | IT departments across various industries, software companies | IT support centers, corporate help desks, service providers |
Both roles involve technical support, but the Entry Level Applications Support Analyst typically focuses on specific software applications and requires some technical certifications, whereas Help Desk Technicians handle broader user issues with less specialized training. The Analyst role often involves more troubleshooting and application-specific knowledge, making it suitable for those seeking to specialize in application support.
