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Entry Level Application Support Jobs in Virginia

Helpdesk Technician

Fairfax, VA · On-site

$19.75 - $26.75/hr

Helpdesk Technician - Tier 1 (Application Support) Location: Training on site in Merrifield for a ... This is an entry-level role ideal for candidates who are eager to grow their technical skills while ...

Field Application Engineer

Vienna, VA · On-site +1

$54.30K - $81.04K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Our award-winning solutions give clients the support tools needed to successfully deliver in ... Knowledge in web application development. Strong skills in Object Oriented Programming. Ability and ...

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Entry Level Application Support information

What are the key skills and qualifications needed to thrive as an Entry Level Application Support specialist, and why are they important?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What are Entry Level Application Support roles?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Virginia? The most popular types of Application Support jobs in Virginia are:
What are popular job titles related to Entry Level Application Support jobs in Virginia? For Entry Level Application Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entry Level Application Support jobs in Virginia look for? The top searched job categories for Entry Level Application Support jobs in Virginia are:
Infographic showing various Entry Level Application Support job openings in Virginia as of May 2026, with employment types broken down into 1% As Needed, 54% Full Time, 42% Part Time, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Junior Application Engineer

Contractor

Posted 7 days ago


Job description

Company Description

The Net America Corporation is a Woman-owned firm specializing in IT/Software Engineering & Development, Organizational & Program Management, Multichannel Contact Centers & Help Desk Services, Peer Review & Grants Management, and Conference & Logistics Support.

Job Description

This entry-level Application Engineer will provide hands-on coding, code profiling, work closely with client subject matter experts, the functional team and management to ensure the successful development of the solution.

Qualifications
  • B. S. in Computer Science or equivalent
  • 1+  years overall professional experience in Information Technology Consulting and Systems Development
  • 1+ years minimum experience in developing applications using Java, J2EE, SQL
  • 1+ years in systems development with RDBMS

This position will require Java Development-Design/Development/Test -90%

Attend Client meeting to discuss system requirements-10%

Preferred Qualifications

  • 1 year experience in using IBM Rational Suite for Requirements Management
  • 1 year experience in using IBM Rational ClearCase for source and document versioning
  • 1 year experience with Websphere BPM or Process Server/Choreographer
  • 1 year experience with Web logic AS
  • 1-2 years of experience in agile software development
  • 1-2 years of experience in continuous integration
  • 1 year experience with Rational Team Concert, Jazz platform
  • 1-2 years experience working in a CMMI Level 3 Systems Integration Environment
Additional Information

Resumes will be reviewed immediately. Please include your salary requirements.

 

The Net. America Corporation offers a generous comprehensive benefits package. The Net. America Corporation is an Equal Opportunity Employer
All information will be kept confidential according to EEO guidelines.