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Entry Level Application Support Jobs in Illinois

Jr. Application Support

East Moline, IL ยท Hybrid

$20 - $22/hr

The manager is looking for someone with proven experience with application support. This team is ... Entry Level Job Type & Location This is a Contract position based out of East Moline, IL. Pay and ...

New

Jr. Application Support

East Moline, IL ยท Hybrid

$20 - $22/hr

The manager is looking for someone with proven experience with application support. This team is ... Entry Level Job Type & Location This is a Contract position based out of East Moline, IL. Pay and ...

New

Field Application Engineer '27

Chicago, IL ยท On-site +1

$53K - $80K/yr

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

... Entry-Level | Full-Time Location: KEYENCE Headquarters - Itasca, IL At KEYENCE , we don't just ... Customer Support : Provide expert-level product and application support to both internal teams and ...

Part Time Studio Coordinator

Chicago, IL

$13.50 - $17.50/hr

This SC role is an entry-level position which will allow you to learn the business and develop the ... Subbing Application; support training and usage for teaching team * HRIS Application; support ...

Be Seen First

Position Summary TOGA Technology is looking for a Technical Support Analyst to support our retail ... True Solutions - Our custom software development and application modernization team builds tailored ...

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Entry Level Application Support information

What is an entry level application support role?

Entry Level Application Support roles are positions designed for individuals who assist users and clients with software applications, often serving as the first point of contact for troubleshooting and resolving technical issues. These roles typically involve monitoring application performance, responding to support tickets or calls, and escalating complex issues to higher-level teams. Entry-level application support staff often work closely with both technical and non-technical users, helping ensure software runs smoothly and efficiently. No extensive prior experience is usually required, though familiarity with basic IT concepts and strong communication skills are important.

What are the key skills and qualifications needed to thrive as an entry level application support specialist?

To thrive as an Entry Level Application Support specialist, you need a basic understanding of software applications, troubleshooting, and general IT knowledge, usually supported by a relevant degree or coursework. Familiarity with ticketing systems like ServiceNow, remote desktop tools, and basic SQL or scripting skills is often required. Strong communication, patience, and problem-solving abilities are crucial soft skills for assisting users and collaborating with team members. These skills ensure efficient resolution of technical issues, high user satisfaction, and smooth operation of supported applications.

What are some common challenges faced by entry level application support specialists and how can they be addressed?

Entry level application support specialists often encounter challenges such as troubleshooting unfamiliar software issues, balancing multiple support tickets, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, learn effective time management, and practice clear, patient communication. Many teams provide structured training and mentorship, and collaborating closely with more experienced colleagues can help new hires quickly build confidence and technical expertise.

What is the difference between Entry Level Application Support vs Help Desk Technician?

AspectEntry Level Application SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; some roles prefer certifications like CompTIA A+High school diploma; often similar certifications like CompTIA A+
Work EnvironmentSupporting specific applications, troubleshooting software issues, often within IT teamsProviding technical support to end-users, handling hardware/software problems, often in call centers or on-site
Employer & Industry UsageCommon in tech companies, corporate IT departments, software firmsWidely used across various industries including healthcare, finance, and retail

Entry Level Application Support and Help Desk Technician roles share similar entry requirements and work environments, focusing on troubleshooting and supporting users. However, Application Support often specializes in specific software or applications, while Help Desk roles tend to handle a broader range of hardware and software issues for end-users.

What are the most commonly searched types of Application Support jobs in Illinois?

The most popular types of Application Support jobs in Illinois are:

What are popular job titles related to Entry Level Application Support jobs in Illinois?

For Entry Level Application Support jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Entry Level Application Support jobs in Illinois look for?

The top searched job categories for Entry Level Application Support jobs in Illinois are:

What cities in Illinois are hiring for Entry Level Application Support jobs?

Cities in Illinois with the most Entry Level Application Support job openings:

Infographic showing various Entry Level Application Support job openings in Illinois as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% In-person job distribution.

Jr. Application Support

TEKsystems c/o Allegis Group

East Moline, IL โ€ข On-site

$20 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Job description

Description
Job description: this is a Dealer Business Specialist position that will primarily be responsible for Application Support Candidates who only have basic infrastructure, networking, or desk top support experience are NOT a good fit for this position. The manager is looking for someone with proven experience with application support. This team is currently working a hybrid schedule - 4 days in the office each week. Fully Remote candidates will not be considered. Required Experience: 1+ years of experience supporting software applications or business systems, including issue analysis and resolution within defined processes 1+ years of experience working in a service desk, application support, or customer support environment with a focus on responsiveness and customer experience Ability to clearly communicate technical and functional information to dealers, business users, and team members Proven ability to follow established support processes while escalating issues appropriately when needed Demonstrated learning mindset with the ability to build functional and technical knowledge over time Foundational understanding of Generally Accepted Accounting Principles (GAAP), including bookkeeping, general ledger, reconciliations, and financial statements Other Relevant Experience Exposure to dealership operations or dealer-facing business applications Familiarity with IT service management concepts such as ITIL or Lean Service Management (LSM) Experience using Microsoft technologies such as Office, Power Platform, or Dynamics 365 Basic understanding of security fundamentals, including identity management and multi-factor authentication (MFA) Working knowledge of SQL for data analysis or troubleshooting Awareness of API concepts and system integrations
Skills
application support
Top Skills Details
application support
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of East Moline, IL.
Pay and Benefits
The pay range for this position is $20.00 - $22.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in East Moline,IL.
Application Deadline
This position is anticipated to close on Aug 31, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.