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Entry Level Application Support Engineer Jobs in Reston, VA

Ametek

Field Application Engineer

Germantown, MD · On-site

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Daon

Product Support Engineer

Fairfax, VA

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Daon

Product Support Engineer

Fairfax, VA · On-site

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Thrive

Client Support Engineer 1

Fairfax, VA · On-site

Some college or equivalent experience; technical coursework * Entry level with some prior ... technical support in a business environment. * Windows OS experience * Hands on and practical ...

Daon Inc

Product Support Engineer

Fairfax, VA · On-site

Consult with and escalate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

Adobe

Cleared Product Support Engineer

Mclean, VA · On-site

The Senior Product Support Engineer for Government provides Technical Support for the U.S. public ... of Java application servers and relational databases • Strong organizational skills with ...

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How much do entry level application support engineer jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level application support engineer in Reston, VA is $50.49, according to ZipRecruiter salary data. Most workers in this role earn between $40.24 and $59.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Entry Level Application Support Engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What are some common challenges faced by Entry Level Application Support Engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.

What does an Entry Level Application Support Engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What job categories do people searching Entry Level Application Support Engineer jobs in Reston, VA look for? The top searched job categories for Entry Level Application Support Engineer jobs in Reston, VA are:
Entry Level Application Support Engineer jobs near you
Field Application Engineer

Field Application Engineer

Ametek

Germantown, MD • On-site

$90K - $120K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 16 days ago

AMETEK rating

7.9

Company rating: 7.9 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

52nd of 139 rated electronics manufacturers

Job description

With FARO CREAFORM, possibility takes form.
We give quality teams, production teams, maintenance teams, and designers the certainty to manufacture and design like never before - transforming 3D measurements into smarter decisions and endless possibilities.
We work with the largest companies to provide solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla, and Volvo among others.
We believe that if it can be dreamed, it can also be measured. And if it can be measured, it can also be realized.
We are seeking an experienced Field Application Engineer to work out of a home office and be based in Baltimore, MD, Morgantown, WV, Germantown, MD, or Frederick, MD area.
This position has the potential to earn a total compensation package (salary + variable) between $90,000 - $120,000.
How you will make a difference @ FARO:
  • Act as the resident technical and subject matter expert both internally and with customers, quickly and easily solving prospective applications with the product.
  • Support Account Managers as the primary technical resource for product and solution demonstrations to end customers. Including creating specific demonstration workflows to harmonize and create consistent messages.
  • Coordinate, schedule and provide technical training and support to our customers at either their site, FARO site, via web, or remote within limited but given standards.
  • Provide aftersales application support on FARO products to customer specific business requirements, train and advise correct techniques to achieve the results expected to obtain from FARO Products.
  • Ensure the quality of the provided technical trainings and demonstrations (self-reliability).
  • Ensure that all customers are served within established timing parameters (self-control).
  • Collaborate with other Field Applications Engineers and Support Engineers to test workflows, solve problems, and share knowledge, including documenting workflows to share globally both for internal and external use.
  • Prepare and maintain training equipment (documents, devices, ...).
  • Collaborate with relevant teams/departments from other disciplines within FARO (e.g. Sales, Product Marketing, R&D) to convey customer requirements and respond to functional and technical elements of Requests for Information/Requests for Proposal.
  • Act as a backup for the 3rd/4th Level Support within Customer Service
  • Responsible for representing the product to customers and at field events such as conferences, seminars, trade shows, etc.
  • Support the organization in decision making by providing relevant information/documentation.

You have:
  • BS Mechanical Engineering, Aerospace, related Engineering, surveying, drafting, or equivalent experience.
  • Excellent understanding of 2D and 3D CAD.
  • Ability to read and interpret information from blueprints.
  • Clear oral/written communications.
  • Good language competencies, English essential.
  • Interpersonal and team skills.
  • This position requires the ability to maintain a valid U.S. driver's license and meet the company's driving eligibility requirements, with or without reasonable accommodation.
  • Flexible for different working locations (regional travel).

What FARO CREAFORM can offer you:
FARO Creaform has excellent benefits for you and your family. We not only care for our employees but also for their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:
  • A competitive paid time off bank and paid holidays.
  • Medical, dental, life and AD&D insurance plans.
  • Pre-tax flex spending accounts for medical and dependent care.
  • 401K with employer match.
  • Tuition reimbursement and training opportunities.
  • Wellness fairs.
  • Frequent lunch and learns to help educate employees about issues affecting their lives.
  • Other employee events.

We are a drug-free workplace with pre-employment drug screening.
Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty and openness as a way of life in conducting our business.
#LI-JH3
Compensation
Employee Type: Salaried
Currency: USD
Salary Minimum: 75,000
Salary Maximum: 95,000
Incentive: Yes
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.

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