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Entry Level Application Support Engineer Jobs in Reston, VA

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Ametek

Field Application Engineer

Germantown, MD · On-site +1

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

Piper Companies

Cloud Support Engineer

Reston, VA · On-site

$100K/yr

Cloud Support Engineer Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support ... Troubleshoot system issues using diagnostic tools like netmom, windbg, and custom application tools

Ametek

Field Application Engineer

Germantown, MD · On-site

$90K - $120K/yr

We are seeking an experienced Field Application Engineer to work out of a home office and be based ... Support Account Managers as the primary technical resource for product and solution demonstrations ...

Exigent Mechanical

IT Support Engineer

Reston, VA · On-site

Support Engineer Are you a highly skilled IT professional who enjoys solving complex technical ... Collaborate with the MSP to troubleshoot complex infrastructure and application issues * Clearly ...

Daon, Inc.

Product Support Engineer

Fairfax, VA · On-site

$60 - $80/hr

Consult with and elevate complex cases to software development and engineering teams. * Draft and ... Ability to support mobile application development, testing, and troubleshooting. (3) Web ...

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All JobsApplication Support Engineer JobsEntry Level Application Support Engineer JobsEntry Level Application Support Engineer Jobs in Reston, VA

Entry Level Application Support Engineer information

See Reston, VA salary details

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How much do entry level application support engineer jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level application support engineer in Reston, VA is $50.49, according to ZipRecruiter salary data. Most workers in this role earn between $40.24 and $59.04 per hour, depending on experience, location, and employer.

What does an entry level application support engineer do?

An Entry Level Application Support Engineer is responsible for assisting users and organizations with the maintenance, troubleshooting, and optimization of software applications. They help resolve technical issues, perform routine system checks, and escalate more complex problems to senior engineers when necessary. Their duties often include responding to user queries, documenting solutions, and working with development teams to improve application performance. This role is ideal for individuals looking to start a career in IT support or software engineering.

What are some common challenges faced by entry level application support engineers, and how can they overcome them?

Entry Level Application Support Engineers often encounter challenges such as quickly learning complex software systems, handling high volumes of support tickets, and communicating effectively with both technical teams and end users. To overcome these, it's helpful to proactively seek mentorship from more experienced colleagues, utilize comprehensive documentation, and develop strong problem-solving and customer service skills. Regularly participating in team meetings and training sessions can also accelerate learning and ease the transition into the support environment.

What are the key skills and qualifications needed to thrive as an entry level application support engineer, and why are they important?

To thrive as an Entry Level Application Support Engineer, you need a solid understanding of software troubleshooting, customer service, and basic programming or scripting, often supported by a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and common operating systems, as well as certifications like ITIL or CompTIA, are typically valuable. Strong problem-solving abilities, communication skills, and a collaborative attitude help you excel when resolving user issues and working with development teams. These skills and qualities ensure timely resolution of technical problems, high user satisfaction, and efficient team operations.

What is the difference between Entry Level Application Support Engineer vs Help Desk Technician?

AspectEntry Level Application Support EngineerHelp Desk Technician
Required CredentialsAssociate's degree or related certifications, basic technical knowledgeHigh school diploma or equivalent, basic computer skills
Work EnvironmentTechnical support for software applications, troubleshooting, and user assistanceFirst-level support, handling user issues, and ticket management
Employer & Industry UsageIT departments across various industries, software companiesIT support centers, corporate help desks, service providers

While both roles involve assisting users with technical issues, the Entry Level Application Support Engineer typically focuses on supporting specific software applications and requires some technical certifications. The Help Desk Technician handles broader user support and troubleshooting, often with less technical specialization.

What are the most commonly searched types of Application Support Engineer jobs in Reston, VA?

The most popular types of Application Support Engineer jobs in Reston, VA are:

What job categories do people searching Entry Level Application Support Engineer jobs in Reston, VA look for?

The top searched job categories for Entry Level Application Support Engineer jobs in Reston, VA are:

Entry Level Application Support Engineer jobs near you
Infographic showing various Entry Level Application Support Engineer job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,024 per year, or $50.5 per hour.

Senior Application Support Specialist

Zeiders Enterprises

Woodbridge, VA • On-site

Full-time

Posted 8 days ago

Key responsibilities

  • Provide operational support for a cloud-hosted enterprise digital services platform used by multiple stakeholder communities

  • Assist users with application access, system functionality questions, and general platform support needs

  • Troubleshoot application related issues and coordinate with engineering or infrastructure teams to resolve technical problems

Job description

Job Title: Senior Application Support Specialist
Zeiders is an industry leader in military and family support. Our company's reputation is based on providing top quality service with exceptional, dedicated employees. This approach has earned client confidence and repeat business from satisfied customers. Located in Woodbridge, VA, Zeiders' employees support clients worldwide in behavioral health, military family resiliency, work-life education programs, and related services. We seek individuals with strong passion for what we do and our commitment to quality service.
Essential Duties and Responsibilities
  • Provide operational support for a cloud-hosted enterprise digital services platform used by multiple stakeholder communities
  • Assist users with application access, system functionality questions, and general platform support needs
  • Troubleshoot application related issues and coordinate with engineering or infrastructure teams to resolve technical problems
  • Develop and maintain user guides, training materials, and support documentation
  • Support delivery of stakeholder training sessions and informational resources related to platform capabilities
  • Track and document support requests, issues, and resolutions to support continuous improvement of platform operations
  • Collaborate with product owners, engineers, and program leadership to identify recurring issues or opportunities to improve system usability
  • Participate in Agile delivery activities and coordinate with cross functional teams to support platform operations

Required Qualifications
  • Bachelor's degree in Information Technology, Information Systems, Business Administration, Computer Science, or a related field
  • Six or more years of experience supporting enterprise applications or digital platforms
  • Experience assisting users with application support, troubleshooting, or technical guidance
  • Experience documenting issues and coordinating with technical teams to resolve system problems
  • Experience developing user documentation, guides, or training materials
  • Strong communication and organizational skills with the ability to support diverse user communities
  • Experience supporting enterprise or web-based digital platforms

Preferred Qualifications
  • Experience supporting cloud-hosted applications or enterprise digital platforms
  • Experience supporting user training sessions or stakeholder engagement activities
  • Familiarity with help desk systems or issue tracking platforms
  • Experience supporting enterprise platforms with distributed user communities
  • Experience supporting federal or large enterprise programs
  • Relevant technical support or customer service certifications are a plus

Other Requirements
  • Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints.
  • This position requires access to U.S. Government facilities and systems. U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
  • Ability to work both independently and as part of a team.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Project Management - Develops project plans; Coordinates projects. Communicates changes and progress. Completes projects on time and on budget. Manages project team activities.

Physical Demands: Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: The noise level in the work environment is usually quiet. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a contingent opportunity and would begin work upon the contract award. #NATIONWIDE
Zeiders Enterprises, Inc. is an Equal Opportunity
Compensation is based on geographic location and experience. Wages are available upon request.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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