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Compliance/Fraud Analyst

Michigan Educational Credit Union (MECU)
Department: Compliance / Fraud
Reports To: Director of Compliance/Fraud Operations
FLSA Status: Non-Exempt
Location: On-site/Hybrid (Hybrid status will be determined based upon need)

Position Summary

Michigan Educational Credit Union is seeking a motivated and detail-oriented Compliance/Fraud Analyst to support the credit unions compliance management program. This entry-level to early-career role assists with regulatory monitoring, policy and procedure reviews, audit preparation, compliance tracking, and operational support activities across the organization.

The Compliance/Fraud Analyst works closely with various departments to help ensure MECU operates in accordance with applicable laws, regulations, internal policies, and credit union procedures. This role is designed for someone looking to build a career in financial institution compliance, risk management, or audit.

Essential Duties and Responsibilities

Compliance Support

• Assist with monitoring and tracking regulatory and compliance-related updates impacting the credit union.
• Support ongoing compliance reviews and monitoring activities.
• Help maintain compliance logs, tracking documents, and reporting records.
• Assist with documenting findings, observations, and corrective action items.

Fraud Monitoring and Investigation

• Monitor fraud alert queues, exception reports, and suspicious activity notifications generated through internal systems and third-party monitoring platforms.
• Review alerts for unusual account activity, potential fraud indicators, suspicious transactions, account takeover concerns, or policy exceptions, escalating findings as appropriate.
• Assist/Conduct investigations by gathering transaction details, account history, supporting documentation, and relevant system notes.

Policy & Procedure Assistance

• Support updates and maintenance of compliance-related policies and procedures.
• Review operational procedures for consistency with established guidelines and regulatory expectations.
• Assist with organizing and maintaining compliance documentation.

Audit & Examination Support

• Assist in gathering documentation for internal audits, external audits, and regulatory examinations.
• Help track audit findings and remediation efforts.
• Support follow-up activities related to corrective actions and open items.

Regulatory Research

• Conduct basic research on regulations and guidance under supervision.
• Assist with reviewing operational forms, disclosures, notices, and member-facing materials.
• Support compliance reviews involving regulations such as:
  • Reg E
  • Reg CC
  • Reg DD
  • Reg Z
  • BSA/AML support functions
  • OFAC
  • Privacy requirements
  • NACHA operating rules as applicable

Reporting & Administrative Support

• Reviews reports to ensure operational staff are maintaining compliance with applicable laws/regulations
• Prepare/rev reports, spreadsheets, and documentation for management review.
• Assist with compliance committee materials and meeting preparation.
• Maintain organized electronic records and compliance files.

Training & Communication

• Assist with employee compliance training assignments and tracking.
• Help distribute compliance-related communications and updates.
• Support department projects and awareness initiatives.

Cross-Department Collaboration

Work collaboratively with:

• Branch Operations
• Lending
• Digital Services
• Call Center
• Fraud / BSA
• Information Security
• Accounting / Operations
• Project Management

to support operational compliance and risk awareness.

Experience

Preferred:

• 12 years of experience in banking, credit union operations, compliance, audit, risk management, or related administrative roles
• Previous customer service or financial institution experience is a plus
• Experience in credit union regulations and compliance practices is a plus

Knowledge, Skills, and Abilities

• Strong attention to detail and organizational skills
• Analytical and problem-solving abilities
• Ability to maintain confidentiality
• Strong written and verbal communication skills
• Ability to learn and apply regulatory concepts
• Ability to manage multiple assignments and deadlines
• Proficiency in Microsoft Office products including Excel, Word, and Outlook
• Willingness to learn credit union regulations and compliance practices
• Ability to manage difficult discussions with credit union staff or members

Key Competencies

• Dependability
• Professionalism
• Teamwork
• Adaptability
• Accountability
• Initiative
• Critical thinking
• Member and service focus

Physical Requirements

• Ability to remain seated and work at a computer for extended periods
• Ability to communicate effectively in person, over the phone, and electronically
• Ability to occasionally lift up to 15 pounds

Work Environment

• Office environment with occasional interruptions and changing priorities
• Potential hybrid flexibility based on departmental needs and performance
• Regular interaction with multiple departments/members across the credit union

Career Development Opportunity

This position provides growth opportunities within compliance, risk management, fraud prevention, audit, and operational oversight functions at MECU. Ongoing training and professional development opportunities may be available to support career advancement within the organization.

Salary Information

Starting at $25.00 an hour, pay rate may vary based upon experience.