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Entry Level Airline Ticket Agent Jobs (NOW HIRING)

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Entry Level Airline Ticket Agent information

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How much do entry level airline ticket agent jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for entry level airline ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Airline Ticket Agent vs Customer Service Representative in the airline industry?

AspectEntry Level Airline Ticket AgentCustomer Service Representative (CSR)
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentAirports, ticket countersCall centers, retail stores, airports
Employer & Industry UsageAirlines, travel agenciesVarious sectors including airlines, retail, telecom
Common Search & ComparisonYesYes

While both roles involve customer interaction and require similar credentials, Entry Level Airline Ticket Agents primarily work at airport ticket counters assisting travelers with bookings and check-ins. Customer Service Representatives have a broader scope, often working in call centers or retail settings, handling inquiries across various industries. The key difference lies in the work environment and specific responsibilities related to airline ticketing versus general customer service.

What cities are hiring for Entry Level Airline Ticket Agent jobs? Cities with the most Entry Level Airline Ticket Agent job openings:
What are the most commonly searched types of Airline Ticket Agent jobs? The most popular types of Airline Ticket Agent jobs are:
Entry Level Airline Ticket Agent jobs near you
Vendor Behind Counter (VBC) Agent

Vendor Behind Counter (VBC) Agent

Huntleigh USA Corporation

Cleveland, OH • On-site

$15/hr

Other

Re-posted 23 hours ago

Job description

NOW HIRING!
Vendor Behind Counter (VBC) Agent
Huntleigh USA Corporation
Location: Cleveland Hopkins International Airport - Cleveland, Ohio
Pay Rate: $15.00 per Hour
Huntleigh USA is currently seeking dependable and professional individuals to join our team at Cleveland Hopkins International Airport as Vendor Behind Counter (VBC) Agents. This is an excellent opportunity to work in a fast-paced airport environment supporting United Airlines operations and providing outstanding customer service.
Available Shifts
  • 4:00 a.m. - 12:00 p.m.
  • 11:00 a.m. - 7:00 p.m.
    • Split Shift:
      • 11:00 a.m. - 3:00 p.m. - Vendor Behind Counter (VBC)
      • 3:00 p.m. - 7:00 p.m. - Wheelchair Agent

Position Overview
The Vendor Behind Counter (VBC) Agent supports the United Airlines ticket counter by tagging passenger bags, placing luggage onto the conveyor belt, and asking required safety and security questions to ensure compliance with airline and Transportation Security Administration (TSA) standards.
This role requires strong attention to detail, professionalism, and the ability to work efficiently in a high-volume airport environment.
Key Duties & Responsibilities
  • Tag and process passenger luggage accurately
  • Lift and place bags onto the conveyor belt at the United Airlines ticket counter
  • Ask required safety and security questions to maintain in-flight safety standards
  • Provide clear and professional communication with passengers and airline staff
  • Maintain a clean and professional appearance at all times
  • For split-shift employees, transition to wheelchair agent duties from 3:00 p.m. to 7:00 p.m. as scheduled

Required Qualifications
  • Ability to lift 50 pounds or more repeatedly
  • Strong communication skills and professional demeanor
  • Reliable, punctual, and able to work scheduled shifts consistently
  • Good hygiene and professional appearance are mandatory
  • Dependable and committed to job responsibilities
  • Ability to work in a fast-paced, customer-facing environment

Ideal Candidate
We are looking for someone who:
  • Arrives on time and ready to work
  • Communicates clearly and professionally
  • Follows procedures and safety protocols
  • Takes pride in representing Huntleigh USA
  • Is dependable, detail-oriented, and comfortable with physical work

Why Join Huntleigh USA?
Huntleigh USA is a leading provider of aviation support services across airports throughout the United States. We value professionalism, reliability, and dedication to excellent customer service.
Apply Today!
If you are dependable, hardworking, and ready to begin a rewarding career in airport operations, apply now to join Huntleigh USA at Cleveland Hopkins International Airport.
Huntleigh USA is an Equal Opportunity Employer.

Apply