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Entry Level Airline Ticket Agent Jobs (NOW HIRING)

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... This is an entry level position. No experience is necessary. However, familiarity with The New ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... This is an entry level position. No experience is necessary. However, familiarity with The New ...

Herzog

Ticket Agent

Albuquerque, NM · On-site

Overview Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New ... This is an entry level position. No experience is necessary. However, familiarity with The New ...

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How much do entry level airline ticket agent jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for entry level airline ticket agent in the United States is $16.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Airline Ticket Agent vs Customer Service Representative in the airline industry?

AspectEntry Level Airline Ticket AgentCustomer Service Representative (CSR)
Required CredentialsHigh school diploma, basic computer skillsHigh school diploma, communication skills
Work EnvironmentAirports, ticket countersCall centers, retail stores, airports
Employer & Industry UsageAirlines, travel agenciesVarious sectors including airlines, retail, telecom
Common Search & ComparisonYesYes

While both roles involve customer interaction and require similar credentials, Entry Level Airline Ticket Agents primarily work at airport ticket counters assisting travelers with bookings and check-ins. Customer Service Representatives have a broader scope, often working in call centers or retail settings, handling inquiries across various industries. The key difference lies in the work environment and specific responsibilities related to airline ticketing versus general customer service.

What cities are hiring for Entry Level Airline Ticket Agent jobs?

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What are the most commonly searched types of Airline Ticket Agent jobs?

The most popular types of Airline Ticket Agent jobs are:

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For Entry Level Airline Ticket Agent jobs, the most frequently searched job titles are:

Entry Level Airline Ticket Agent jobs near you

Ticket Agent

Albuquerque, NM • On-site

Herzog
See more jobs at Herzogexternal

Full-time

Medical, Dental

Re-posted 13 days ago

Herzog rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Overview
Herzog Transit Services, Inc. is currently seeking a Full-time Ticket Agent for the New Mexico Rail Runner in Albuquerque, NM to join our team.
Duties and Responsibilities:
*This is a non-exhaustive overview of the job duties for this position.
  • Provide excellent customer experience.
  • Communication with Customer Service.
  • Making on board announcements regarding service disruptions or delays.
  • Assisting passengers with train/bus schedules.
  • Assisting passengers with ticket purchases both cash and credit.
  • Reconcile daily train fare ticket sales.
  • Picking up and discarding used newspapers, litter and debris.
  • Reporting any safety or security concerns to the Transportation Department.
  • Assisting with busing for special events or service interruptions.
  • Operating a company vehicle to transport crews.
  • Flexible schedule, including potential weekend shifts.
  • Regular and consistent engagement, participation and promotion of Herzog's Culture and its essential behaviors are a requirement for this position.
  • Regular and predictable attendance and punctuality are a requirement for this position.
  • Other duties as assigned.

Qualifications:
  • High school diploma or equivalent.
  • This is an entry level position. No experience is necessary. However, familiarity with The New Mexico Rail Runner Express train service and local area (to provide directions to passengers) is preferred.
  • Must have a valid driver's license.

Pre-Employment Requirements:
  • Subject to pre-employment background check and motor vehicle report review.
  • Maintain valid driver's license and endorsements as required per position.
  • Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
  • Successfully complete and maintain any required safety certification and testing on an annual basis.

Physical Requirements:
The physical demands described below must be met by an employee to successfully perform the essential job functions of this role. This position will be physically demanding at times. This is a non-exhaustive overview of the physical requirements of this job.
  • Able to work outdoors in all weather conditions (including extreme heat, humidity, and rain).
  • Frequent standing for extended periods of time.
  • Frequent walking throughout the duration of work shift.
  • Able to work in conditions with loud noise; work around heavy/moving passenger cars.
  • Requires occasional lifting, stooping, or bending.
  • Must successfully pass color/vision examinations as required by the position.
  • Must be able to hear and distinguish auditory signals as required by the position.

Safety:
  • Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures. Reporting any and all safety violations to your immediate supervisor is a prerequisite for continued employment. Safety diligence by all results in a safe work environment for all.

Benefits:
  • Herzog offers a robust benefits package including medical and dental coverage. The plans are specific to projects and locations.

Why Herzog:
Founded in 1969, Herzog is headquartered in St. Joseph, Missouri, with a satellite office in Fort Worth, Texas.
Over the course of our 50+ year history, Herzog has become a national leader in the construction, operations and maintenance of commuter rail, light rail, streetcar, and freight rail projects.
We believe our culture is at the heart of our existence. It is that belief which empowers every member of our professional family to act with purpose and passion as they advance their career throughout their personal pursuit of excellence.
Backed by over five decades of experience, Herzog delivers exceptional customer service and elite results.
Our success is the outcome of our relentless pursuit of excellence, our passion for our customers, safety without compromise, and a deep-rooted belief in the power of team.
We invite you to join us on our journey to excellence as we work to be better today than yesterday and better tomorrow than today.
It is the policy of Herzog Transit Services, Inc. to provide equal opportunity in employment for all qualified individuals regardless of race, color, religion, ethnicity, national origin, ancestry, disability, medical condition, age, citizenship, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, genetic information, military status, veteran status, and any other characteristic protected by law.

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