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Entry Level Airline Booking Jobs (NOW HIRING)

Airspace

OR · On-site

$26 - $28/hr

Ability to navigate and interpret Airline booking and tracking websites * Following all process and ... entry level position. Expectations will increase with each advancement. All expectations will be ...

New

Airspace

OR

$20 - $22/hr

Ability to navigate and interpret Airline booking and tracking websites. * Following all process ... entry level position. Expectations will increase with each advancement. All expectations will be ...

Airspace

Operations Specialist I (Medical Device)

$26 - $28/hr

Ability to navigate and interpret Airline booking and tracking websites * Following all process and ... entry level position. Expectations will increase with each advancement. All expectations will be ...

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Entry Level Airline Booking information

See salary details

$29K

$47.9K

$99.5K

How much do entry level airline booking jobs pay per year?

As of Jul 15, 2026, the average yearly pay for entry level airline booking in the United States is $47,930.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,000.00 and $51,000.00 per year, depending on experience, location, and employer.

What is the difference between Entry Level Airline Booking vs Customer Service Agent?

AspectEntry Level Airline BookingCustomer Service Agent
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice or call center; booking systemsAirport counters, call centers; direct passenger interaction
Industry UsageAirlines, travel agenciesAirlines, airports
Primary ResponsibilitiesBooking tickets, managing reservationsAssisting passengers, ticketing, providing information

Entry Level Airline Booking roles focus on managing reservations and ticketing through computer systems, often in office settings. Customer Service Agents interact directly with passengers at airports or via phone, providing assistance and resolving issues. While both roles require good communication skills and familiarity with airline systems, they differ mainly in work environment and daily tasks.

What are entry level airline booking jobs?

Entry level airline booking jobs typically involve assisting customers with booking flights, managing reservations, providing information about flight schedules and fares, and handling basic inquiries or changes. Employees in these roles may work for airlines, travel agencies, or online booking platforms. They often use specialized reservation software, communicate with customers by phone, email, or chat, and are expected to provide excellent customer service. These positions usually require strong communication skills, attention to detail, and basic computer proficiency, but extensive prior experience is not always necessary.

What are the key skills and qualifications needed to thrive as an Entry Level Airline Booking Agent, and why are they important?

To thrive as an Entry Level Airline Booking Agent, you need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with airline reservation systems such as Sabre or Amadeus, along with basic computer proficiency, is typically required. Excellent communication, problem-solving abilities, and patience help you effectively assist customers and handle stressful situations. These skills are crucial for ensuring customer satisfaction, minimizing booking errors, and supporting smooth airline operations.

What are some common challenges faced by entry level airline booking agents, and how can they be managed?

Entry level airline booking agents often encounter challenges such as handling high call volumes, managing last-minute changes or cancellations, and navigating complex booking systems. Effective time management and strong communication skills are crucial for resolving customer concerns quickly and accurately. Many agents find that teamwork and ongoing training help them stay updated on airline policies and improve their problem-solving abilities, making the role more manageable and rewarding.
More about Entry Level Airline Booking jobs
What are the most commonly searched types of Airline Booking jobs? The most popular types of Airline Booking jobs are:
What job categories do people searching Entry Level Airline Booking jobs look for? The top searched job categories for Entry Level Airline Booking jobs are:
Entry Level Airline Booking jobs near you
Infographic showing various Entry Level Airline Booking job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $47,930 per year, or $23 per hour.
Operations Specialist I (Medical Device)

Operations Specialist I (Medical Device)

Airspace

OR • On-site

$26 - $28/hr

Other

Medical, Dental, Vision, Retirement

Posted 2 days ago

New

Job description

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of role

The operations team is the backbone of our company and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life!

Responsibilities

Operating the Airspace Platform

  • Set up new orders by adhering to both standard work practices and client-specific SOP instructions
  • The ability to rapidly move from one critical task to another
  • Accurately confirm job milestones are completed correctly and on time
  • Ability to navigate and interpret Airline booking and tracking websites
  • Following all process and communication standards within multiple platforms
  • Ability to stay independently informed by reviewing all communications provided throughout the company platforms

Proactive Customer Updates

  • Ability to professionally relay delays, issues, and updates with customers through verbal and written communication.
  • With the customer's best interest in mind, always looking ahead (weather conditions, traffic, etc.) and offering an alternative solution in order to meet or beat their required delivery times.

Intuitive Problem Solving 

  • Ability to update, manage, and/or change airway bills using initial or tenured training.
  • Ability to source driver coverage for any segment of an order.
  • Ability to use situational awareness to request or deny additional driver incentives when necessary.
  • Ability to apply training and tenured knowledge to find out of the box solutions to common or uncommon issues.
  • Follow escalation procedures and guidance provided by senior team members to assist in issue resolution.

Handling All Inbound and Outbound Communications 

  • Timely acknowledgment and action of all email, phone and text requests
  • Expected to consistently meet all minimum metric expectations for phone availability and acceptance
  • Proper use of the various phone statuses
  • Adherence to All Hands on Deck and Off-Phones Requests guidelines 
  • Order placement for customers who are unable to place orders via the online portal
  • Ability to identify and resolve issues surfaced through inbound phone calls, text messages, and email.
  • Cross sector phone call resolution

Maintaining Balanced Level of Performance

As an OSI, you will be expected to meet minimum metric requirements and customer service standards for an entry level position. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor. 

Compensation

  • Hourly Range: $26-$28/hr
  • High-quality health, vision, and dental care plan options
  • 401K company contribution program
  • Professional learning and training reimbursements

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