ZipRecruiter

Log In

1

Cruise Line Jobs (NOW HIRING)

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle ...

Travel With Me

Cruise Coordinator

Denver, CO · On-site +1

Youll provide personalized recommendations, match clients with the right cruise line and itinerary, and ensure each booking runs smoothly from start to finish. Responsibilities: * Assist clients in ...

New

Norwegian Cruise Line

We're Hiring

Mesa, AZ · On-site

$10 - $12/hr

Company Description Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle ...

next page

Showing results 1-20

People also search for

All JobsCruise Line Jobs

Cruise Line information

See salary details

$12

$20

$32

How much do cruise line jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for cruise line in the United States is $20.71, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by staff working on a cruise line, and how can they be managed?

Staff working on a cruise line often face unique challenges such as adjusting to long periods away from home, adapting to living and working in close quarters with colleagues, and maintaining high levels of customer service for diverse guests. Managing these challenges typically involves effective communication, building strong team relationships, and practicing self-care to maintain physical and mental well-being. Many cruise lines offer support resources, structured schedules, and recreational activities for crew members to help create a positive work environment and foster team spirit.

What are cruise line jobs?

Cruise line jobs refer to a wide range of positions available on a cruise ship or with cruise companies, including roles in hospitality, entertainment, navigation, engineering, guest services, and more. Employees may work as chefs, waitstaff, cabin stewards, entertainers, deck officers, or in other specialized roles to ensure the smooth operation of the ship and a positive experience for guests. These jobs often require working and living onboard for extended periods, offering travel opportunities and unique work environments.

What are the key skills and qualifications needed to thrive as a Cruise Line Crew Member, and why are they important?

To thrive as a Cruise Line Crew Member, you need excellent customer service skills, hospitality experience, and often a high school diploma or equivalent. Familiarity with point-of-sale systems, safety procedures, and STCW (Standards of Training, Certification, and Watchkeeping) certification is commonly required. Strong communication, teamwork, and adaptability help crew members stand out in the dynamic, multicultural environment onboard. These skills are vital to ensure smooth operations, guest satisfaction, and safety on a cruise ship.
More about Cruise Line jobs
What cities are hiring for Cruise Line jobs? Cities with the most Cruise Line job openings:
What are the most commonly searched types of Cruise Line jobs? The most popular types of Cruise Line jobs are:
What states have the most Cruise Line jobs? States with the most job openings for Cruise Line jobs include:
What job categories do people searching Cruise Line jobs look for? The top searched job categories for Cruise Line jobs are:
Cruise Line jobs near you
Infographic showing various Cruise Line job openings in the United States as of May 2026, with employment types broken down into 6% Full Time, 72% Part Time, and 22% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,071 per year, or $20.7 per hour.
Personal Cruise Consultant

Personal Cruise Consultant

Norwegian Cruise Line

Miami, FL • On-site

Full-time

Posted 19 days ago

Norwegian Cruise Line rating

8.5

Company rating: 8.5 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

4th of 9 rated cruise lines

Job description

Company Description

Norwegian Cruise Line is the innovator in cruise travel with a 47-year history of breaking the boundaries of traditional cruising, most notably with the introduction of Freestyle Cruising which revolutionized the industry by giving guests more freedom and flexibility. Today, Norwegian invites guests to "Feel Free" on one of 14 purpose-built Freestyle Cruising ships, providing guests the opportunity to enjoy a relaxed, resort style cruise vacation on some of the newest and most contemporary ships at sea. Recently, the line was named "Europe's Leading Cruise Line" for the sixth consecutive year, as well as "Caribbean's Leading Cruise Line" and "World's Leading Large Ship Cruise Line" by the World Travel Awards. Norwegian Cruise Line is also listed as one of America's Best Employers on Forbes List.

Norwegian Cruise Line is the official cruise line of the Miami Dolphins/Sun Life Stadium, The New York Knicks, Blue Man Group and Legends in Concert; and the official cruise line partner of The GRAMMY Awards and is an official partner of the Rockettes and Radio City Music Hall.

Job Description

DUTIES AND RESPONSIBILITIES:

Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain Norwegian Cruise Line products and make travel recommendations.

  • Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
  • Builds and maintains effective relationships with new and existing consumers.  Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
  • Acquires in depth industry and company knowledge in order to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, and auxiliary products such as stateroom upgrades, onboard credits and other shipboard amenities. 
  • Attends and actively participates in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers. 
  •  Participates in department approved mass e-mail campaigns targeting specific guests' profiles.
  •  Perform other job related functions as assigned. 
Qualifications

EDUCATION: High School Diploma or equivalent; Bachelor's degree in Marketing, Business Administration or related field preferred. 

EXPERIENCE: Minimum one year of sales experience; 2 years sales experience preferred.  Cruise sales a plus.

Additional Information

KNOWLEDGE & SKILLS:   

Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally. 

Maintain strong working knowledge of Norwegian Cruise Line products, including current fleet and ship itineraries.

Proven record of excellent customer service and retention skills.  

Must be able to multi-task and work in a high energy sales environment that is goal/quota driven. Problem solving, research and resolution skills.

Negotiation skills and ability to think through solutions is required in order to balance the interest of the guests and guest satisfaction while ensuring revenue and adherence to Norwegian's program guidelines. 

Customer service skills. 

Adherence to dress code is strictly enforced.

*Please Apply Online At https://www.ncl.com/about/careers/corporate-employment*

What Norwegian Cruise Line employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply