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Entry Level Aetna Customer Service Jobs in Rochester, NY

Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income! Shift: M-F Days with a flexible schedule Position Type: Direct Hire (Benefits start ...

Customer Advisor I

Rochester, NY ยท On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Customer Advisor I

Rochester, NY ยท On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

Customer Advisor I

Rochester, NY ยท On-site

$16.50/hr

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

These professional services have been expertly crafted to greatly improve our customer's vehicle ... Customer Advisors will be hired into the entry-level position of Delta Technician. The pay rate ...

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Entry Level Aetna Customer Service information

See Rochester, NY salary details

$8

$16

$27

How much do entry level aetna customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level aetna customer service in Rochester, NY is $16.91, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Aetna Customer Service vs Entry Level UnitedHealth Group Customer Service?

AspectEntry Level Aetna Customer ServiceEntry Level UnitedHealth Group Customer Service
Required CredentialsHigh school diploma or equivalent; some roles may prefer healthcare-related certificationsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall centers, remote or onsite, healthcare insurance focusCall centers, remote or onsite, healthcare insurance focus
Employer & Industry UsageAetna, health insurance industryUnitedHealth Group, health insurance industry
Common Search & ComparisonYesYes

Both roles involve providing customer support in the healthcare insurance industry, requiring similar credentials and work environments. The main difference lies in the employer and specific company policies. Candidates interested in healthcare insurance customer service often compare these roles to find the best fit based on company reputation and benefits.

Does Entry Level Aetna Customer Service offer remote positions?

Entry Level Aetna Customer Service positions often offer remote work options, especially for customer support roles that can be performed using a computer and phone. Candidates typically need a reliable internet connection and a quiet workspace, and some roles may require specific certifications or training. Availability of remote positions can vary based on the company's current staffing needs.
What are the most commonly searched types of Aetna Customer Service jobs in Rochester, NY? The most popular types of Aetna Customer Service jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Entry Level Aetna Customer Service jobs? Cities near Rochester, NY with the most Entry Level Aetna Customer Service job openings:

Customer Service Representative

Adecco

Geneseo, NY โ€ข On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Onsite Customer Service Representative
Passionate about communication and helping others? Launch your career in Customer Service with an entry-level role that offers immediate hiring and consistent income!
Shift:
M-F Days with a flexible schedule
Position Type: Direct Hire (Benefits start Day 1)
Pay: $21.43 ($22.68/hr. after training)
Location: Geneseo, NY
Responsibilities
Process inbound and outbound calls and assist customers with questions, and issues
Discuss payment options and negotiate arrangements
Handle emails with a helpful, can-do attitude
Troubleshoot problems and find fast, friendly solutions
Document all customer interactions clearly and accurately in the system
Follow call scripts and document interactions
Represent the company with professionalism and positivity—every time
Experience
Diploma or GED required
Excellent communicator who thrives on persuasion and problem-solving.
Comfortable juggling multiple systems while keeping customers engaged.
Hungry to learn, hit targets, and grow your career.
Strong communication, typing, and organizational skills
Familiarity with standard office systems and procedures
Ability to report to work, in-office, in Geneseo, NY
Benefits:
11 Paid Holidays
401(k)
401(k) matching
AD&D insurance
Dental insurance
Disability insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid sick time
Paid time off
Paid training
Referral program
Vision insurance
Click APPLY NOW to receive a phone call!


Pay Details: $17.00 to $22.00 per hour
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.