Entry Customer Service Jobs in Remote, OR (NOW HIRING)

Warehouse Site Manager Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. THE OPPORTUNITY: We are looking for a Warehouse Site Manager to join our team and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3 years of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our clients. DAILY RESPONSIBILITIES:  Running site with safety and efficiency as priorities Daily communications with associates on service levels, accountability, pay, and performance. Creation of daily work logs and transmission of same to corporate Audit of daily labor and billing reports Ensure customer needs are met on a daily basis. Document and resolve any customer service or associate issues daily. Ensure all associates follow Capstone policies and work rules including Capstone safety work rules. Hold weekly safety meetings and ensure associate participation. Assist in managing Site and Departmental budget. Scheduling associate shifts based on customer requirements. Interview, hire, and train new associates. Supervise timely and accurate data entry for all services performed. Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures. QUALIFICATIONS:  Must be very flexible with shift start times as well as days worked, including weekends and holidays. 3 years of management and leadership experience in an industrial setting. Ability to train, coach, and mentor warehouse associates. Strong organization and prioritizing skills. Ability to simultaneously perform multiple tasks. The ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment. Ability to manage budgets; read and interpret P&L statements; and prepare related management reports. Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking. EDUCATION and/or EXPERIENCE:  Warehousing, Logistics, Supply Chain or Third-Party experience preferred. BS/BA Degree or Associate Degree with Equivalent Experience is a plus but no required Excellent interpersonal communication, leadership, and customer service skills. Proven track record in supervision of warehouse employees including Hiring, Training, and Termination. Proven experience in providing high levels of customer service to internal and external customers. PHYSICAL REQUIREMENTS:  Ability to stand for long period of times. Ability to safely operate material handling equipment as needed. Ability to work in warehouse environment on concrete flooring and in varying temperatures Ability to lift up to 75 lbs This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time. We will offer the successful candidate: Salary commensurate with education, experience, and skills Quarterly and Annual Bonus incentive based on operational performance. Benefits after 30 days including major medical, dental, vision, life, STD, and LTD. 401K PTO About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse, and distribution center support, last-mile delivery, supply chain analytics, optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs. Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a Drug- Free Workplace; background check required. #CB