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Entry Customer Service Jobs in Ontario (NOW HIRING)

Customer order entry * Quote creation * Customer service * Basic office administration * Purchase order creation * Vendor communications DUTIES & RESPONSIBILITIES * Compare customer pricing against ...

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Entry Customer Service information

What is the difference between Entry Customer Service vs Customer Support Specialist?

AspectEntry Customer ServiceCustomer Support Specialist
Required CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online chatTechnical support centers, online platforms, call centers
Employer & Industry UsageRetail, hospitality, telecomTech companies, software firms, telecom
Common Search & ComparisonCustomer service entry rolesTechnical customer support roles

Entry Customer Service roles focus on general customer interactions, often in retail or call centers, requiring basic communication skills. Customer Support Specialists typically handle technical issues, requiring some product knowledge or certifications. Both roles are vital in customer-facing industries but differ mainly in technical complexity and specialization.

What is entry level customer service?

Entry-level customer service positions are roles designed for individuals with little to no prior experience in customer support. These jobs typically involve handling customer inquiries, providing basic assistance, and using communication skills, often requiring training on company tools and procedures.

What are popular job titles related to Entry Customer Service jobs in Ontario?

For Entry Customer Service jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Entry Customer Service jobs in Ontario look for?

The top searched job categories for Entry Customer Service jobs in Ontario are:

Infographic showing various Entry Customer Service job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service / Data Entry

Roseland Produce

Burlington, ON • On-site

CA$18 - CA$19/hr

Full-time

Re-posted 18 days ago


Job description

ABOUT US:

Since 1984 Roseland Produce has been providing fresh products along with excellent customer service. We offer outstanding service to our customers by fostering an inclusive team spirit and treating our employees like family.

Join our Team! Now hiring - Customer Service/Inside Sales

The Role

You are an energetic and highly organized Customer Service Specialist, with Inside Sales experience, with a passion for providing service excellence. You excel at creating organized systems and supporting everyone around you. You approach what you do with high attention to detail and take care at every step. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible.

Your key accountabilities will include but are not limited to:

  • Order Entry - Inbound
  • Order Entry - Outbound calls to customer
  • Lead generation - Inbound & outbound calls
  • Outbound - Account management calls
  • Outbound - New customer calls
  • Back-up outside Sales Representatives
  • Customer pricing updates
  • Marketing - weekly market updates
  • Marketing - Customize monthly promotions via e-blast
  • Entry & invoicing for pick-up customers
  • Running a variety of reports and maintaining spreadsheets
  • Filling
  • Back-up for Accounts Receivables Administrator
  • Drive for attaining new customers and creating strong customer relationships, while successfully managing current customer base
  • Ability to manage time effectively and complete time sensitive assignments
  • Above all a willingness to ensure customer satisfaction

QUALIFICATIONS:

  • Some Customer Service/Inside Sales, education or relevant experience
  • An efficient, friendly, professional telephone manner and some experience in customer relations
  • Strong mathematical skills and a high level of accuracy and attention to detail
  • Positive communication, time management, and organizational skills
  • Computer literacy in Microsoft Office (Excel, Word, and Outlook)
  • Must have reliable transportation
  • Ability to multitask and work in a fast-paced environment
  • A positive, supportive, team attitude and a sense of humor

Hours of Work - 32 to 40 hours a week, $19/Hr to start.

Days of Work - To be Determined.  Must have availability to work Saturdays. 

Roseland Produce is an equal opportunity employer, and has an accommodation process in place to provide accommodations for applicants with disabilities. If you require a specific accommodation because of a disability or a medical need, please let us know so that arrangements can be made for the appropriate accommodations

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