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Enterprise Service Agent Jobs (NOW HIRING)

Camping World

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Experience working in Salesforce or other enterprise level CRM systems preferred * Have a passion ...

Camping World

Customer Service Agent

Island Lake, IL · On-site

$16.65 - $20/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... Experience working in Salesforce or other enterprise level CRM systems preferred * Have a passion ...

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How much do enterprise service agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for enterprise service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Enterprise Service Agents?

Enterprise Service Agents are professionals who provide support and solutions to large organizations regarding their products or services. They act as a point of contact between the enterprise customer and the company, handling inquiries, troubleshooting issues, and ensuring high levels of client satisfaction. Their role often involves coordinating with various departments, managing service requests, and maintaining detailed records of customer interactions. Enterprise Service Agents typically work in industries like IT, telecommunications, and business services, where they help enterprise clients optimize their use of products or services.

What are the key skills and qualifications needed to thrive as an Enterprise Service Agent, and why are they important?

To thrive as an Enterprise Service Agent, you need strong customer service skills, detailed knowledge of company products or services, and often a relevant associate's or bachelor's degree. Familiarity with CRM systems, ticketing platforms, and communication tools is typically required. Exceptional problem-solving abilities, patience, and effective communication make someone stand out in this role. These skills are crucial for resolving client issues efficiently and ensuring high levels of customer satisfaction and loyalty.

What are some common challenges faced by Enterprise Service Agents when addressing client issues, and how can they be overcome?

Enterprise Service Agents often deal with complex client requests and multifaceted technical issues that require both deep product knowledge and strong problem-solving skills. A common challenge is managing high-priority incidents under tight deadlines while maintaining clear communication with clients and internal teams. To overcome these obstacles, agents benefit from thorough onboarding, ongoing training, and leveraging collaboration tools to escalate and resolve issues efficiently. Building strong relationships with colleagues in technical support and account management also helps streamline solutions and enhance client satisfaction.

What is the difference between Enterprise Service Agent vs Customer Service Representative?

AspectEnterprise Service AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in customer service or technical supportHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, corporate offices, technical support centersRetail stores, call centers, online support channels
Employer & Industry UsageLarge corporations, tech companies, financial institutionsRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding roles in enterprise supportCustomer interaction and support tasks

Enterprise Service Agents focus on supporting large-scale business clients with technical and service issues, often requiring specialized certifications. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve customer interaction, Enterprise Service Agents typically work in more technical and corporate environments, providing specialized support for enterprise clients.

More about Enterprise Service Agent jobs
What job categories do people searching Enterprise Service Agent jobs look for? The top searched job categories for Enterprise Service Agent jobs are:
Enterprise Service Agent jobs near you
Infographic showing various Enterprise Service Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.
Seasonal Customer Service Agent - Minneapolis St. Paul Airport

Seasonal Customer Service Agent - Minneapolis St. Paul Airport

Enterprise Holdings

Saint Paul, MN • On-site

$17.50/hr

Full-time, Part-time

Posted 14 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

96th of 146 rated vehicle equipment hire

Job description

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. 

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Seasonal Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This position pays $17.50 / hour and is located at the St. Paul Minneapolis International Airport (MSP)- 4901 Glumack Dr. Saint Paul, MN 55111.

The seasonal window ends October 16, 2026 and cannot exceed 180 days. 

We have multiple part time and full time schedules available!


We are hiring now for immediate openings.  Responsibilities include:

  • Greets and answers customer questions and provides assistance based on each customer’s needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both.
  • Identifies and attends to the customer by name, verifies rental agreement and reservation
  • Ensures a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes
  • Works on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty
  • Makes eye contact and greets all customers; thanks each customer at the conclusion of their transaction
  • Provides all customers with undivided attention while assisting them
  • Prepares all rental and return documents accurately and completely
  • Offers all customers assistance with directions, maps, local area information and appropriate service information
  • Reviews rental parameters with all customers to ensure a complete understanding of our rates and service charges
  • Ensures that the return date and time on the rental agreement is accurate
  • Reviews all charges at the time of vehicle return
  • Prepares the Rental Agreement Folder with all required information
  • Answers the telephone in a friendly, helpful and prompt manner
  • Maintains the appearance of the rental counters and customer areas to present a neat and orderly image
  • Ensures that the counter is stocked with appropriate supplies to provide smooth and effective counter service, and maintains work area in a safe and clean condition
  • Assists customers within the queue to minimize any wait time and provide the most efficient service possible
  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans


  • Must be at least 18 years old
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • High School Diploma or G.E.D. required
  • Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
  • Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record within the past 3 years
  • No drug or alcohol related convictions on driving record within the past 3 years (DUI/DWI).
  • This a seasonal position and you may work up to a maximum of 6 months (180 days) during the defined season with a 3 month break in service. 

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