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Enterprise Service Engineer Jobs (NOW HIRING)

Akima, LLC

Enterprise Service Manager

Herndon, VA · On-site

$150K - $190K/yr

Akima Global Technology (AGT) is seeking an Enterprise Support Services Manager to drive the ... Lead endpoint engineering efforts including system imaging, patching, configuration management, and ...

Peraton

Enterprise Service Administrator

Huntsville, AL · On-site

$66K - $106K/yr

Peraton is seeking an Enterprise Services Administrator to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment ...

Peraton

Enterprise Service Administrator

Huntsville, AL · On-site

$66K - $106K/yr

Peraton is seeking an Enterprise Services Administrator to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment ...

Peraton

Enterprise Service Administrator

Huntsville, AL

$66K - $106K/yr

Peraton is seeking an Enterprise Services Administrator to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment ...

Supermicro

Service Engineer

San Jose, CA · On-site

$85K - $95K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Super Micro Computer

Service Engineer

Jersey City, NJ · On-site

$60K - $110K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Support Revolution

Service Engineer

San Jose, CA · On-site

$85K - $95K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Super Micro Computer

Service Engineer

San Jose, CA · On-site

$85K - $95K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Supermicro

Service Engineer

Jersey City, NJ · On-site

$60K - $110K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Supermicro

Service Engineer

Memphis, TN · On-site

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Microsoft

Senior Service Engineer

Redmond, WA · On-site

... 365 enterprise services operating at global scale. This role applies service engineering ... automation, telemetry, and operational practices to support high-volume, business-critical services ...

Peraton

Enterprise Service Administrator

Huntsville, AL · On-site

$66K - $106K/yr

Peraton is seeking an Enterprise Services Administrator to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment ...

Super Micro Computer

Service Engineer

Memphis, TN · On-site

... Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers ... The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ...

Supermicro

Service Engineer

Chicago, IL · On-site

$85K - $100K/yr

The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ... Have a very high level of enterprise solution product knowledge * Work with Technical Account ...

Super Micro Computer

Service Engineer

Cleveland, OH · On-site

$85K - $100K/yr

... Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers ... The Service Engineer is a critical part of post-sales support and needs to demonstrate exceptional ...

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How much do enterprise service engineer jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for enterprise service engineer in the United States is $40.43, according to ZipRecruiter salary data. Most workers in this role earn between $32.21 and $45.67 per hour, depending on experience, location, and employer.

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Enterprise Service Manager

Herndon, VA • On-site

Akima, LLC
Specialty Trade Contractors • 5 - 10K employees
Learn more about Akima, LLCexternal

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Akima rating

6.8

Company rating: 6.8 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

Job description

Akima Global Technology (AGT) is seeking an Enterprise Support Services Manager to drive the delivery of enterprise computing services across geographically dispersed and mission-critical environments. With oversight of Field Services, Mobile Device Management (MDM), Asset Management, and Endpoint Engineering, this role ensures secure, reliable, and high-performing IT capabilities that directly support mission execution. The Enterprise Support Services Manager enables mission success by ensuring seamless user access to IT services and devices, delivering responsive, scalable support while upholding compliance and operational excellence.
Responsibilities
  • Lead and manage end-user services operations, ensuring consistent, high-quality service delivery across all locations.
  • Manage field service operations, including break-fix, IMAC (install, move, add, change), and on-site technical support.
  • Oversee mobile device management (MDM) platforms, ensuring compliance with Zero Trust, DHS, and NIST standards.
  • Manage enterprise IT asset lifecycle, including procurement, tracking, inventory control, refresh, and disposal.
  • Lead endpoint engineering efforts including system imaging, patching, configuration management, and endpoint security.
  • Enforce ITIL v4 practices across incident, request, problem, and asset management processes.
  • Ensure compliance with FISMA, DHS, and agency-specific cybersecurity requirements.
  • Oversee SLA compliance, performance reporting, and continuous service improvement initiatives.
  • Coordinate with network, cloud, cybersecurity, and infrastructure teams to ensure integrated service delivery.
  • Provide executive-level reporting and stakeholder communication on service performance.

Qualifications
  • Ability to obtain and maintain DHS suitability and any required clearances.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
  • Minimum of 10 years of progressive experience in IT operations, end-user services, or enterprise support environments.
  • 5+ years of experience managing enterprise field services and endpoint support teams.
  • Demonstrated experience managing Mobile Device Management (MDM) platforms (e.g. Microsoft Intune or VMware Workspace ONE).
  • Strong knowledge of ITIL v4 practices including Incident, Request, Problem, and Asset Management.
  • Proven experience implementing endpoint engineering practices including OS imaging, patch management, configuration baselines, and endpoint security.

Preferred Qualifications
  • Prior experience supporting TSA programs or DHS operational components.
  • Master's degree in IT, Computer Science, or related engineering field.
  • PMP, ITIL v4 Intermediate and/or Agile/Scrum certifications.
  • Microsoft Endpoint Manager / Intune Certification.
  • Experience supporting enterprise field services teams geographically dispersed.
  • Familiarity with Zero Trust Architecture.
  • Familiarity with PowerShell or automation tools.
  • Familiarity with Azure or AWS cloud environments.
  • Knowledge of asset lifecycle and compliance reporting systems.

Job ID
2026-23320
Work Type
Hybrid
Pay Range
$150,000 - $190,000
Benefits
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.
Company Description
Work Where it Matters
Akima Global Technology (AGT), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At AGT, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, AGT provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, AGT delivers new technologies and partners with leading edge commercial enterprises to deliver unique and innovative IT solutions.
As an AGT employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

What Akima employees say

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About Akima

Sourced by ZipRecruiter

As an Alaska Native Corporation headquartered in Herndon, Virginia, Akima is dedicated to delivering superior outcomes for our customers’ missions while simultaneously creating a long-lived asset for our Iñupiat shareholders. Akima maintains a portfolio of small businesses, 8(a) companies, and operating companies that deliver simplified and accelerated access to the products and services agencies need to ensure mission success.

Industry

Specialty trade contractors

Company size

5,001 - 10,000 Employees

Headquarters location

Herndon, VA, US

Year founded

1995

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