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Enterprise Service Agent Jobs (NOW HIRING)

Enterprise Holdings

Customer Service Agent

Las Vegas, NV · On-site

$16/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Customer Service Agent will provide superior, friendly, efficient service during all aspects of ...

Enterprise Holdings

Customer Service Agent

Las Vegas, NV · On-site

$16 - $18/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Customer Service Agent will provide superior, friendly, efficient service during all aspects of ...

Enterprise Holdings

Customer Service Agent

San Diego, CA · On-site

$19.50/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Customer Service Agent will provide superior, friendly, efficient service during all aspects of ...

Enterprise Holdings

Customer Service Agent

San Diego, CA · On-site

$19.50/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Customer Service Agent will provide superior, friendly, efficient service during all aspects of ...

Enterprise Holdings

Customer Service Agent

San Diego, CA · On-site

$19.50 - $21.50/hr

Enterprise Mobility is the largest and fastest growing privately owned automotive rental and ... The Customer Service Agent will provide superior, friendly, efficient service during all aspects of ...

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales ... Entering order/transactional information within all platforms (ERP system, portals, etc.) with ...

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Enterprise Service Agent information

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$11

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How much do enterprise service agent jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for enterprise service agent in the United States is $19.42, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.43 per hour, depending on experience, location, and employer.

What are Enterprise Service Agents?

Enterprise Service Agents are professionals who provide support and solutions to large organizations regarding their products or services. They act as a point of contact between the enterprise customer and the company, handling inquiries, troubleshooting issues, and ensuring high levels of client satisfaction. Their role often involves coordinating with various departments, managing service requests, and maintaining detailed records of customer interactions. Enterprise Service Agents typically work in industries like IT, telecommunications, and business services, where they help enterprise clients optimize their use of products or services.

What are the key skills and qualifications needed to thrive as an Enterprise Service Agent, and why are they important?

To thrive as an Enterprise Service Agent, you need strong customer service skills, detailed knowledge of company products or services, and often a relevant associate's or bachelor's degree. Familiarity with CRM systems, ticketing platforms, and communication tools is typically required. Exceptional problem-solving abilities, patience, and effective communication make someone stand out in this role. These skills are crucial for resolving client issues efficiently and ensuring high levels of customer satisfaction and loyalty.

What are some common challenges faced by Enterprise Service Agents when addressing client issues, and how can they be overcome?

Enterprise Service Agents often deal with complex client requests and multifaceted technical issues that require both deep product knowledge and strong problem-solving skills. A common challenge is managing high-priority incidents under tight deadlines while maintaining clear communication with clients and internal teams. To overcome these obstacles, agents benefit from thorough onboarding, ongoing training, and leveraging collaboration tools to escalate and resolve issues efficiently. Building strong relationships with colleagues in technical support and account management also helps streamline solutions and enhance client satisfaction.

What is the difference between Enterprise Service Agent vs Customer Service Representative?

AspectEnterprise Service AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications in customer service or technical supportHigh school diploma or equivalent; often customer service training
Work EnvironmentCall centers, corporate offices, technical support centersRetail stores, call centers, online support channels
Employer & Industry UsageLarge corporations, tech companies, financial institutionsRetail, telecom, service industries
Common Search & Comparison IntentUnderstanding roles in enterprise supportCustomer interaction and support tasks

Enterprise Service Agents focus on supporting large-scale business clients with technical and service issues, often requiring specialized certifications. Customer Service Representatives handle general customer inquiries across various industries. While both roles involve customer interaction, Enterprise Service Agents typically work in more technical and corporate environments, providing specialized support for enterprise clients.

More about Enterprise Service Agent jobs
What job categories do people searching Enterprise Service Agent jobs look for? The top searched job categories for Enterprise Service Agent jobs are:
Enterprise Service Agent jobs near you
Infographic showing various Enterprise Service Agent job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,400 per year, or $19.4 per hour.
Customer Service Agent

Customer Service Agent

Enterprise Holdings

Las Vegas, NV • On-site

$16/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

96th of 146 rated vehicle equipment hire

Job description

Overview
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Service Agent. The Customer Service Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.
This pay for this position starts at $16/hr and is located at 7135 Gilespie Street, Las Vegas, NV 89119.
** This is a Union position. Schedule based on a shift bid. Must have open availability (must be available to work 40 hours/week, flexible schedule, including holidays, nights and weekends)**
We offer:
  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development
Responsibilities
We are hiring now for immediate openings. Responsibilities include:
  • Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges; verify return date and time on the rental agreement and revies all charges at the time of vehicle return.
  • Answer customer questions and provide assistance based on each customer's needs and requests, by brand. At the Las Vegas Airport, this job responsibility requires the keen understanding of differences between products and services offered by the various brands.
  • Make eye contact and greet all customers; identify and attend to customer by name; verify his/her rental agreement and reservation; and thank each customer at the conclusion of their transaction.
  • Prepare Rental Agreement Folder with all required information. Offer all customer assistance with directions, maps, local area information and appropriate service information.
  • Answer telephone in a friendly, helpful and prompt manner.
  • Work in a variety of "customer-facing" positions and, when necessary for customer service, perform tasks as a Return Agent, Exit Booth Agent and/or Greeter.
  • Throughout the workday and regardless of the position in which you are working, always work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty.
  • Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service.
  • Assist customers within the queue to minimize any wait time and provide the most efficient service possible.
Equal Opportunity Employer/Disability/Veterans
Qualifications
  • Must be at least 18 years of age.
  • High School Diploma or G.E.D. required.
  • Must have a minimum of 1 year of customer service and sales experience in retail, guest services, hospitality or administrative support
  • Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work any shift/hours (open to any days of the week); this schedule is determined on a shift bid & includes nights and weekends.

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