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Enrollment Customer Service Representative Jobs (NOW HIRING)

Customer Service Representative

Hartford, CT ยท On-site

$16.25 - $22/hr

Customer Service Representative Join The Rally Group Team! Are you a people person who enjoys ... Support enrollment processes and ensure a smooth, positive experience * Provide friendly ...

Customer Service Representative (CSR)

Plymouth, NH ยท On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Customer Service Representative (CSR)

Chichester, NH ยท On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Customer Service Representative (CSR)

Middlebury, VT ยท On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Customer Service Representative (CSR)

Lee, MA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

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Enrollment Customer Service Representative information

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How much do enrollment customer service representative jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for enrollment customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Enrollment Customer Service Representative, and why are they important?

To thrive as an Enrollment Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and enrollment platforms is typically required. Patience, problem-solving abilities, and a customer-focused mindset are vital soft skills that set top performers apart. These competencies ensure accurate processing, positive customer experiences, and efficient resolution of enrollment-related inquiries.

What are some common challenges faced by Enrollment Customer Service Representatives, and how can they be effectively managed?

Enrollment Customer Service Representatives often encounter challenges such as handling high call volumes during peak enrollment periods, addressing complex or sensitive customer inquiries, and staying updated on frequently changing enrollment policies. Effective time management, strong communication skills, and continual training on policy updates are key to managing these challenges. Building rapport with customers and collaborating closely with team members and supervisors also helps in delivering accurate and timely assistance.

What are Enrollment Customer Service Representatives?

Enrollment Customer Service Representatives are professionals who assist customers with the process of enrolling in various programs or services, such as healthcare plans, educational courses, or membership programs. They answer questions about eligibility, guide customers through application procedures, and help resolve issues related to enrollment. Their role often involves providing information, troubleshooting problems, and ensuring a smooth and positive experience for customers. Strong communication and problem-solving skills are essential for this position.
More about Enrollment Customer Service Representative jobs
What states have the most Enrollment Customer Service Representative jobs? States with the most job openings for Enrollment Customer Service Representative jobs include:
Infographic showing various Enrollment Customer Service Representative job openings in the United States as of June 2026, with employment types broken down into 71% Full Time, 25% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative (CSR)

Customer Service Representative (CSR)

CMC Electric

Clayton, NC โ€ข On-site

$15 - $17/hr

Full-time

Posted 10 days ago


Job description

CMC Electric, LLC of Clayton, NC is looking to hire a Customer Service Representative (CSR) for, Saturday shift.

This Customer Service Representative (CSR) position earns a competitive wage of $15-$17 per hour, depending on experience.

ABOUT CMC ELECTRIC, LLC

We have served the electrical needs of residents and businesses in the Triangle area and beyond since 2005. We tackle everything from minor fixes to major renovations and installations. Other electricians may seek to profit by cutting corners or recommending unnecessary services to customers. We won't! We believe that consistent, trustworthy service will continue to build a great reputation and customer goodwill in the long run. We believe in the Golden Rule, to do unto others as we would have done to ourselves. If doing the right thing results in a financial loss, we still do what's right.

We know we can't provide the best electrical work and customer service without the best team. Over the years, we have built an amazing staff of electricians, field workers, and administrative professionals. We're very proud of our people, and we reward them with competitive pay, generous benefits, and positive work culture.

A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE (CSR)

As a Customer Service Representative (CSR), you are the voice of our company as you provide superb customer service to our clients. Your positive, friendly disposition comes through over the phone and in online chats--and is one of the reasons that our clients enjoy doing business with us. You love that you get to interact with people every day and feel good about representing a great local company that treats its customers right!

QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE (CSR)

  • Customer service experience
  • Phone experience
  • Basic computer skills
  • Enjoy working with people

Industry-specific experience is a plus but not required. Are you team-oriented? Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Can you manage your time well and prioritize tasks effectively? If so, then you might just be perfect for this Customer Service Representative (CSR) position!

CALL CENTER WORK SCHEDULE

Saturday only

READY TO JOIN OUR CALL CENTER TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this call center job with our electrical company, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 27520


Job Posted by ApplicantPro