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Ennismore Jobs (NOW HIRING)

Ennismore LLC

Front Desk Supervisor

Louisville, KY · On-site

$16.25 - $21.25/hr

Company Description If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality.

Ennismore LLC

Front Desk Supervisor

Miami, FL · On-site

$16.25 - $21/hr

Company Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting ...

AccorHotel

Host / Hostess

Beverly, NJ · On-site

Excellent discounts across The Hoxton and the global Ennismore family. * Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!

Delano

Maintenance Engineer II

Miami Beach, FL · On-site

Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of ...

AccorHotel

Maintenance Engineer II

Miami Beach, FL · On-site

Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of ...

AccorHotel

Lead Bartender at Idol Wolf

Saint Louis, MO · On-site

Works with the Beverage Manager / Director and 21c F&B Operations team to incorporate and maintain compliancy to all 21c and Ennismore brand partnerships. Marketing * Works with F&B Management and ...

AccorHotel

Lead Bartender at Idol Wolf

Saint Louis, MO · On-site

Works with the Beverage Manager / Director and 21c F&B Operations team to incorporate and maintain compliancy to all 21c and Ennismore brand partnerships. Marketing * Works with F&B Management and ...

AccorHotel

Rooms Operations Intern

Beverly, NJ · On-site

$14.75 - $19.50/hr

Excellent discounts across The Hoxton and the global Ennismore family. * Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!

AccorHotel

Maintenance Engineer II

Miami Beach, FL · On-site

Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of ...

AccorHotel

F&B Admin

Beverly, NJ · On-site

Excellent discounts across The Hoxton and the global Ennismore family. * Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!

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How much do ennismore jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for ennismore in the United States is $17.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.23 per hour, depending on experience, location, and employer.

What is Ennismore?

Ennismore is a global hospitality company known for creating and managing unique lifestyle hotels, restaurants, and coworking spaces. They operate a portfolio of brands such as The Hoxton, Mama Shelter, and 25hours Hotels, focusing on innovative design and vibrant guest experiences. Ennismore is recognized for blending local culture with modern hospitality to create distinctive destinations for travelers and locals alike. The company has expanded internationally and is part of Accor, a leading worldwide hospitality group.

What are the key skills and qualifications needed to thrive at Ennismore, and why are they important?

To thrive at Ennismore, you need a solid background in hospitality management, customer service excellence, and a passion for lifestyle brands, usually supported by experience in hotels or restaurants. Familiarity with property management systems (PMS), reservation platforms, and digital guest engagement tools is commonly required. Creativity, cultural awareness, and strong interpersonal communication set candidates apart in this dynamic environment. These skills are crucial for delivering unique guest experiences and supporting the company's innovative and guest-focused ethos.

What are the typical opportunities for professional development and career advancement at Ennismore?

At Ennismore, employees often benefit from a dynamic work environment that emphasizes growth through hands-on experience, cross-departmental collaboration, and internal mobility. Team members are encouraged to take part in training programs, mentorship initiatives, and leadership development schemes tailored to the hospitality and lifestyle sector. Advancement is typically merit-based, with clear pathways to progress from entry-level positions to management roles within Ennismore’s diverse portfolio of brands and properties. The company’s global presence also creates opportunities for international assignments and exposure to a variety of cultural and operational contexts.

What is the difference between Ennismore vs Hospitality Manager?

AspectEnnismoreHospitality Manager
CredentialsExperience in hospitality, possibly with brand-specific trainingExperience in hospitality management, often with certifications like ServSafe or similar
Work EnvironmentHotel, restaurant, or hospitality group settingsHotels, resorts, restaurants, and other hospitality venues
Employer & Industry UsageHospitality brands, hotel groups, lifestyle companiesHotels, resorts, restaurant chains, hospitality firms
Search & Comparison IntentUnderstanding brand-specific roles and company cultureManaging daily operations and staff in hospitality settings

Ennismore is a hospitality group focusing on lifestyle brands and hotel properties, often with a focus on brand experience. A Hospitality Manager oversees daily operations within hotels or restaurants, managing staff and guest services. While both roles involve hospitality, Ennismore refers to a company or brand, whereas Hospitality Manager describes a specific job position within the industry.

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Ennismore jobs near you
Infographic showing various Ennismore job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Hybrid job distribution, with an average salary of $36,699 per year, or $17.6 per hour.

Front Desk Supervisor

Ennismore LLC

Louisville, KY • On-site

$16.25 - $21.25/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Company Description
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Reports To: Front Office Manager/Rooms Manager
Supervises: Front Desk Agents, Valets
General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately and efficiently and sees that any major guest complaints or employee complaints are properly communicated and documented to the management staff. The Front Desk Supervisor also acts as a liaison between Front Desk, Housekeeping, and Engineering, and ensures that all requests to these departments are fulfilled within a timely manner.
Specific Responsibilities
  • Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Manages front office and valet staff during appropriate shifts.
  • Oversees all day to day operations of Front Desk and Valet staffs, insuring that all established front office and hotel policies are followed.
  • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested.
  • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the suite for the next sell.
  • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
  • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue.
  • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
  • Operates the PBX equipment by answering incoming calls within two (2) rings, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
  • Maximizing revenue in each phone, desk, or valet transaction.
  • Controls cash transactions at the front desk or valet area and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
  • Maintains a friendly, cheerful and courteous demeanor at all times.
  • Performs other duties as assigned, requested or deemed necessary by management.
  • Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the most timely and accurate method possible.
  • Reviews all guest issues, contacts appropriate department for resolution, determines recovery, follows up with guest, and maintains log of the incident. Reports issues to manager, escalating immediately when appropriate.
  • Contributes and maintains established information and communication sources such as department and front desk log books in order to enhance department communications and operations.
  • Ensures that the AM shift and PM shift sheet is completed each day.
  • Other duties as assigned by your supervisor or manager.

Qualifications
  • Know standard cash handling procedures and knowledge of computerized cash register systems.
  • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
  • Must be fluent in English.
  • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
  • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.
  • Standard office equipment including but not limited to: telephone, copier, POS, PC, fax machine, and PBX system.

Additional Information
All your information will be kept confidential according to EEO guidelines. 21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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