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Engineering Dispatcher Jobs (NOW HIRING)

Dispatcher

Philadelphia, PA · On-site

$25 - $35/hr

We also offer engineering design, energy resilience and consumption optimization, asset recycling ... Responsibilities The Dispatcher is responsible for overseeing the daily coordination and ...

Dispatcher

Decatur, IL · On-site

$28.30/hr

... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...

Dispatcher

Decatur, IL · On-site

$28.30/hr

... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...

Dispatcher

Decatur, IL · On-site

$28.30/hr

... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...

Dispatcher

Decatur, IL · On-site

$28.30/hr

... programming Retirement Benefits: 401k and Union pension: the Company contributes to the WCT Pension for each hour for which compensation is paid to maximum of 2080 hours per calendar year Paid Time ...

... engineers, contractors, developers, home builders, and community members. With local presence and ... General Description The Dispatcher is responsible for coordinating and dispatching water trucks and ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatch technicians and engineers across the Tri-State area for emergency service calls. * Update workforce management systems with weekly and monthly schedules. * Assign work orders to field crews ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA

$23 - $27.69/hr

Responsibilities MV Transportation is seeking a Dispatcher who works to direct the day-to-day route ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

MV Transportation is seeking a Seattle-based Dispatcher who works to direct the day-to-day route ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA

$23 - $27.69/hr

Responsibilities MV Transportation is seeking a Seattle-based Dispatcher who works to direct the ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

MV Transportation is seeking a Seattle-based Dispatcher who works to direct the day-to-day route ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

Responsibilities MV Transportation is seeking a Seattle-based Dispatcher who works to direct the ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

Dispatcher

Kent, WA · On-site

$23 - $27.69/hr

MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and ... programming Paid Time Off: 0 months - year 2 = 1.538 bi-weekly accrual w/ 40 yearly accrual cap ...

We also offer engineering design, energy resilience and consumption optimization, asset recycling ... The Dispatcher 2 is responsible for overseeing the daily coordination and distribution of work to ...

CMT Dispatcher

Corpus Christi, TX · On-site

$16 - $19/hr

Dispatcher needed in Corpus Christi to start ASAP Location - Corpus Christi, TX Job Type - Full-Time Industry - Construction Materials Testing / Engineering Services Job Summary DIHO Consulting USA ...

ComSec Dispatcher

Torrance, CA

$17.25 - $22.75/hr

ComSec Dispatcher Security Engineers is seeking dependable Command Center Operators to support safe and secure environments for our clients. Operators monitor critical security systems, dispatch ...

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Engineering Dispatcher information

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$22

$33

How much do engineering dispatcher jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for engineering dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What is an engineering dispatcher?

An Engineering Dispatcher is a professional responsible for coordinating and scheduling the work of engineering teams, particularly in fields like utilities, manufacturing, or maintenance services. They handle incoming service requests, assign tasks to technicians or engineers, and track the progress of work orders to ensure timely completion. Additionally, Engineering Dispatchers communicate with clients or other departments to provide updates and resolve any issues. Their role is vital in maintaining efficient workflow and optimizing resource allocation within engineering operations.

How does an engineering dispatcher typically coordinate with field engineers and other departments during a high-priority incident?

During a high-priority incident, an Engineering Dispatcher serves as the communication hub between field engineers, technical teams, and management. They are responsible for quickly assessing incoming information, assigning the appropriate personnel, and relaying critical updates to all stakeholders. Effective dispatchers use specialized software to track progress, adjust schedules in real-time, and ensure resources are allocated efficiently. This role requires strong organizational skills and the ability to remain calm under pressure, as seamless coordination is essential to resolving issues promptly and minimizing downtime.

What are the key skills and qualifications needed to thrive as an engineering dispatcher, and why are they important?

To thrive as an Engineering Dispatcher, you need strong organizational skills, attention to detail, and a foundational understanding of engineering processes, often supported by experience in scheduling or logistics. Familiarity with dispatch software, work order management systems, and communication tools is typically required. Excellent multitasking, problem-solving abilities, and clear communication are crucial soft skills for this role. These competencies ensure efficient coordination of engineering teams, timely project execution, and effective resolution of issues in dynamic environments.

What is the difference between Engineering Dispatcher vs Maintenance Coordinator?

AspectEngineering DispatcherMaintenance Coordinator
CredentialsTypically requires a high school diploma or equivalent; technical certifications may be preferredUsually requires a high school diploma; technical or safety certifications are common
Work EnvironmentOffice setting with field communication; often in utilities, construction, or engineering firmsOffice-based with site visits; in industries like manufacturing, utilities, or facilities management
Employer & Industry UsageUsed in engineering, utilities, and construction sectors for coordinating field crews and equipmentCommon in maintenance departments across various industries for scheduling and resource management

The main difference is that an Engineering Dispatcher primarily coordinates field operations and communication within engineering or utility projects, while a Maintenance Coordinator focuses on scheduling and managing maintenance activities. Both roles require strong organizational skills and communication, but their specific responsibilities and industry focus differ.

Is it hard to get hired as an engineering dispatcher?

Getting hired as an engineering dispatcher typically requires good organizational skills, knowledge of communication tools, and sometimes relevant certifications or experience in logistics or engineering environments. The hiring process can vary depending on the company and location but generally involves interviews and background checks. Strong communication and multitasking abilities are important for success in this role.
More about Engineering Dispatcher jobs

What cities are hiring for Engineering Dispatcher jobs?

Cities with the most Engineering Dispatcher job openings:

What are popular job titles related to Engineering Dispatcher jobs?

For Engineering Dispatcher jobs, the most frequently searched job titles are:

Infographic showing various Engineering Dispatcher job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 91% Full Time, 4% Part Time, 3% Contract, and 1% Nights. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

Philadelphia, PA • On-site

CoolSys
Hardware, Plumbing and HVAC Wholesalers • 51 - 200 employees

$25 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz


Job description

Overview
CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.
Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.
CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.
No wonder Newsweek named CoolSys one of America's Greatest Workplaces!
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
  • Competitive pay: $25-35/hr
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities
The Dispatcher is responsible for overseeing the daily coordination and distribution of work to Technicians, ensuring efficient service delivery, and supporting dispatch team operations. This role acts as a key point of contact between dispatchers, Service Managers, and Technicians- providing guidance, resolving escalations, and driving adherence to service standards. The Dispatcher plays a pivotal role in optimizing resource allocation, maintaining customer satisfaction, and ensuring seamless operations in line with company policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Independently evaluate and prioritize service requests, including backlog, considering urgency, customer impact, SLA requirements, and resource constraints.
  • Use independent discretion in directing service calls to technicians, balancing their skills, workloads, geographic locations, and availability to optimize efficiency.
  • Collaborate with Service Managers and dispatch team members to resolve escalations and ensure alignment of resources with operational needs.
  • Ensure compliance with service level agreements (SLAs) and take proactive steps to address potential delays or missed commitments.
  • Serve as a point of escalation for complex or high-priority service issues, providing solutions to ensure timely resolution.
  • Generate and review operational performance reports, identifying opportunities for improvement and recommending actionable solutions.
  • Conduct regular reviews of incomplete service calls, ensuring timely follow-up and resolution.
  • Assist in maintaining and updating the "on-call" schedules and verifying appropriate coverage for all service areas.
  • Support the scheduling and completion of preventative maintenance tasks in collaboration with Service Managers.
  • Develop a thorough understanding of market geography, technician expertise, and resource availability to enhance dispatch efficiency.
  • Provide mentorship and training to dispatch team members, ensuring consistent application of best practices and policies.
  • Perform additional tasks and responsibilities as assigned to support the team and operations.

Qualifications
Job Requirements
  • High school diploma or equivalent experience.
  • Associate's degree or technical certification in a related field, preferred.
  • Technical (refrigeration) expertise, preferred.

Work Experience / Skills
  • 3-5 years of experience in dispatch operations, customer service, or a related field, preferably in a technical service environment.
  • Proven ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Strong organizational skills and attention to detail for accurate scheduling and reporting.
  • Excellent communication skills, both written and verbal, with the ability to maintain professional relationships with customers and internal teams.
  • Strong problem-solving skills and the ability to remain calm under pressure.
  • Demonstrated ability to work collaboratively in a team environment and provide mentorship to peers.
  • Flexibility to adapt to changing priorities and work occasional evenings, weekends, or on-call shifts as needed.
  • Ability to understand and follow all company policies and procedures and all applicable State and Federal laws.
  • Proficiency in using typical business tools including E-Mail, Word, Excel, etc.

Join Us
Today, there are 27 different companies that make up the CoolSys family of brandsOur valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!
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CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.

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