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Endpoint Analyst Jobs in Indiana (NOW HIRING)

Experience with endpoint management and security tools is preferred. * Experience in healthcare, medical device, or DME environments preferred Summary The IT Asset Analyst is responsible for ...

Job Type Full-time Description The Systems Support Analyst will independently provide tier 1 and ... Hands-on experience with Microsoft Intune / Endpoint Manager preferred, including device enrollment ...

Analyze endpoint, identity, and network telemetry to identify suspicious activity, lateral movement, and persistence, and lead phishing and email-based threat investigations through full user-impact ...

CSSP Analyst, Senior

Indianapolis, IN

$91K - $120K/yr

Achieve 95% CMRS compliance for endpoint security * Support Command Cyber Readiness Inspection ... DoD 8140 Cyber Defensive Analyst (Advanced) Playlist qualification * Expert-level SIEM analysis ...

CSSP Analyst, Senior P42- P45

Indianapolis, IN · On-site

$87K - $113K/yr

... for endpoint security • Support Command Cyber Readiness Inspection (CCRI) maintaining audit ... analysis (Azure Sentinel, ArcSight, Splunk) • Experience with threat hunting and event ...

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Endpoint Analyst information

What does an endpoint analyst do?

An endpoint analyst is responsible for monitoring, managing, and securing endpoint devices such as computers, laptops, and mobile devices within an organization. They analyze security threats, ensure compliance with policies, and often use tools like endpoint detection and response (EDR) software to protect against cyber threats. This role requires technical skills in cybersecurity, troubleshooting, and familiarity with operating systems and network environments.

What is the difference between Endpoint Analyst vs Network Security Analyst?

AspectEndpoint AnalystNetwork Security Analyst
CertificationsCompTIA Security+, Cisco CCNA, Microsoft certificationsCompTIA Security+, CISSP, Cisco CCNP Security
Work EnvironmentFocuses on endpoint devices like laptops, desktops, mobile devicesFocuses on network infrastructure and security protocols
Industry UsageCommon in IT support, cybersecurity teams, enterprise environmentsCommon in cybersecurity, network operations, and defense teams
Job FocusManaging and securing endpoint devices, troubleshooting endpoint issuesMonitoring and protecting network traffic, preventing intrusions

While both roles are vital in cybersecurity, an Endpoint Analyst primarily manages and secures individual devices within an organization, whereas a Network Security Analyst focuses on protecting the entire network infrastructure. Both roles often require similar certifications and work in overlapping environments, but their core responsibilities differ in scope and focus.

What is an endpoint analyst?

An Endpoint Analyst is a cybersecurity professional responsible for monitoring, managing, and securing endpoint devices such as computers, mobile devices, and servers within an organization. They analyze endpoint activity to detect threats, respond to incidents, and implement security measures to protect data and systems. Endpoint Analysts often use specialized tools to ensure devices comply with security policies and remain protected against malware, unauthorized access, and other vulnerabilities.

How does an endpoint analyst typically collaborate with other IT teams to ensure endpoint security and performance?

Endpoint Analysts work closely with various IT teams, such as network security, help desk support, and systems administration, to monitor and secure all endpoint devices like laptops, desktops, and mobile devices. They often coordinate incident response efforts with cybersecurity teams when threats are detected and assist in deploying patches and updates provided by system administrators. Regular communication and documentation are essential, as Endpoint Analysts must relay technical findings and recommend best practices to both technical and non-technical stakeholders. This collaborative environment helps ensure endpoints remain secure, compliant, and efficient across the organization.

What are the key skills and qualifications needed to thrive as an endpoint analyst, and why are they important?

To thrive as an Endpoint Analyst, you need strong knowledge of endpoint security, operating systems, and threat detection, usually supported by a degree in IT or cybersecurity and relevant experience. Familiarity with endpoint detection and response (EDR) tools, antivirus software, and security information and event management (SIEM) systems is typically required, with certifications like CompTIA Security+ or CISSP being advantageous. Analytical thinking, attention to detail, and effective communication are vital soft skills for excelling in this role. These skills ensure the protection of organizational assets, timely response to incidents, and clear collaboration with IT teams and stakeholders.

What are the most commonly searched types of Endpoint Analyst jobs in Indiana?

The most popular types of Endpoint Analyst jobs in Indiana are:

What are popular job titles related to Endpoint Analyst jobs in Indiana?

For Endpoint Analyst jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Endpoint Analyst jobs in Indiana look for?

The top searched job categories for Endpoint Analyst jobs in Indiana are:

Infographic showing various Endpoint Analyst job openings in Indiana as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 9% Part Time, and 6% Contract. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution.

Service Desk & Endpoint Technician II

SILAC Insurance Company

Carmel, IN • On-site

Full-time

Posted 6 days ago


Job description

Service Desk & Endpoint Technician II
Job Overview: The Service Desk Technician II provides advanced technical support to employees both on-site and remotely across all company locations by resolving technical incidents and managing endpoint-related services. This role leverages endpoint management, automation, and modern collaboration technologies to solve complex technical challenges while partnering with Infrastructure, Security, and Business Applications teams. The ideal candidate demonstrates excellent communication skills for all levels of business, advanced troubleshooting knowledge, proficiency with endpoint management tools, and effective use of automation and AI-assisted support tools where appropriate. This position is key to ensuring timely resolution of IT issues, minimizing business disruption, and contributing to continuous improvement of IT services.
Department Overview: The IT Operations department ensures the secure, reliable, and efficient delivery of technology services across the organization. Responsibilities include providing technical support, managing endpoint devices, maintaining the health and availability of enterprise systems, and coordinating the resolution of incidents and service requests. The department partners closely with Infrastructure, Cybersecurity, Business Applications, and other technology teams to deliver a consistent technology experience for employees in on-site, hybrid, and remote work environments across all company locations. Team members are expected to collaborate effectively, uphold service-level agreement (SLA) commitments, promote continuous service improvement, and enable employees to work securely and productively regardless of location.
Job Details
  • Serve as an escalation point for Level 1 Service Desk staff, providing advanced troubleshooting and resolution
  • Diagnose and resolve escalated incidents involving:
    • Operating system issues (Windows and macOS)
    • Application/software failures and configuration errors
    • Identity and access management user support, including MFA, SSO, and Entra ID
    • Advanced network connectivity issues
    • Endpoint management and provisioning
  • Participate In problem management and root cause analysis activities
  • Administer Mobile Device Management (MDM), endpoint management, compliance policies, and device lifecycle using platforms such as Microsoft Intune and Jamf
  • Support hybrid workforce technologies including Microsoft Teams Rooms, conferencing equipment, and collaboration platforms
  • Perform patch management, application packaging, endpoint compliance monitoring, and software deployment activities
  • Maintain accurate asset inventory, lifecycle records, software licensing information, and ITSM documentation
  • Mentor Level 1 staff and assist with endpoint troubleshooting techniques
  • Document and maintain technical documentation, knowledge articles, and standard operating procedures to improve first-contact resolution
  • Participate in IT projects including hardware refreshes, office technology deployments, and new software implementations
  • Collaborate with Infrastructure and Cybersecurity teams during incident response, vulnerability remediation, and endpoint security initiatives
  • Participate in weekly paid on-call rotation

Job Requirements
Required
  • Associate's degree in information technology or equivalent experience
  • 2-4 years of experience in a help desk or technical support role
  • Advanced knowledge of Windows, macOS, Microsoft 365, networking fundamentals, endpoint security, and enterprise troubleshooting
  • Experience administering Microsoft Intune, Jamf, Autopilot, or comparable endpoint management platforms
  • Experience supporting Microsoft 365 applications, Microsoft Teams, and collaboration technologies
  • Proficiency in using and managing workflow through ITSM platforms such as Jira Service Management, ServiceNow, or ZenDesk
  • Strong communication, problem-solving, and organizational skills

Desired
  • Bachelor's degree in information technology or related field
  • Relevant technical certifications such as CompTIA A+, CompTIA Network+, Microsoft Endpoint Administrator Associate, ITIL Foundation v4, and Jamf certifications
  • Experience handling escalations and mentoring junior team members
  • Experience with automation using PowerShell
  • Familiarity with scripting or automation tools to streamline IT support processes
  • Familiarity with patch management and enterprise security compliance