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End User Support Jobs in Texas (NOW HIRING)

Farm Credit Bank

End-User Computing Senior Engineer

Austin, TX · On-site

$128K - $160K/yr

The End-User Computing Senior Engineer is responsible for the architecture, design, implementation ... Provide third-tier technical support and technical leadership for Customer Support and other EUC ...

Farm Credit Bank

End-User Computing Engineer

Austin, TX · On-site

The End-User Computing Engineer is responsible for supporting, enhancing, and securing the Bank's End-User Computing (EUC) environment. This role serves as a technical resource for the implementation ...

Crescent Energy

IT Support Associate

Houston, TX · On-site

$21 - $24.50/hr

This role provides front-line and intermediate end user support for devices, productivity tools, business applications, and workplace technology, helping ensure employees can work effectively and ...

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How much do end user support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for end user support in Texas is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.

What cities in Texas are hiring for End User Support jobs?

Cities in Texas with the most End User Support job openings:

End User Support jobs near you
Infographic showing various End User Support job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $53,264 per year, or $25.6 per hour.

Intern- Information Technology (End User Support- OIT)

Texas A&M International University

Laredo, TX • On-site

$10.50/hr

Part-time

Posted 22 days ago

Texas A&M International University rating

7.2

Company rating: 7.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

385th of 620 rated colleges and universities

Job description

Job Title

Intern- Information Technology (End User Support- OIT)

Agency

Texas A&M International University

Department

Office Of Information Technology

Proposed Minimum Salary

Commensurate

Job Location

Laredo, Texas

Job Type

Student Worker

Job Description

Job Summary

The OIT User Service Intern will assist with the daily functions of the Office of Information Technology (OIT) User Service group and technical support by phone, remote desktop, walk-in or on-site assistance.

Essential Duties and Responsibilities

  • Handles routine office inquiries from employees and students.

  • Assist with the physical relocation of computer equipment.

  • Installation must include the connection of the equipment peripherals (monitor, keyboard, mouse, etc.) and connection of the University network.

  • Assist user with diverse computer-related and telephone issues.

  • Use Bomgar software to remotely connect/chat with users to resolve issues.

  • Assist with the update of workstations with recent patches to the current operating system and other applications.

  • Maintain required documentation.

  • Decommission nonfunctional computers and equipment to surplus.

  • Work on special projects consisting of, but not limited to, physically mounting network and network-related equipment and preparing computers with an updated software image.

  • Maintain inventory of software, desktop hardware, network hardware and communication connections.

  • Responsible for ensuring that areas of the University's information systems and services comply with Texas A&M International University rules and standard administrative procedures, as well as with The Texas A&M University System policies and regulations, PCI security standards, and/or other applicable standards such as FERPA, HIPAA, copyright laws, and the State of Texas Administrative Code (TAC) 202.

  • Other related duties as assigned.

Minimum Requirements

  • Enrolled at least half-time, 6 credit hours per semester for undergraduate and 3 credit hours per semester for graduates.

  • Maintain a TAMIU overall GPA of 2.0 for undergraduate students and 3.0 for graduate students.

  • Must meet all other requirements as stated in TAMIU's Satisfactory Academic Progress Policy (SAPP).

Knowledge, Skills, and Abilities

  • Proficiency in use of personal computer workstation with common software applications.

  • Ability to organize and multitask functions to ensure compliance with deadlines.

  • Outstanding customer service skills.

  • Excellent interpersonal relationship and communication skills.

  • Problem analysis and problem-solving skills.

  • Ability to learn and use multiple software programs.

  • Ability to lift heavy objects, up to 20 lbs.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Requirements

  • Position requires on campus, face-to-face interactions.

  • Position requires maintaining a regular schedule of attendance on campus and in the workplace.

  • Work schedules are created by the department based on departmental needs but ensure it does not conflict with class schedule.

  • Promptly complete all required trainings.

  • Submit time sheet biweekly.

  • Subject to funding and/or need.

Pay of Rate: $10.50/hour for up to 19 hours weekly

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

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