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End User Support Technician Jobs (NOW HIRING)

Stewart

End-User Support Technician

Nashville, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Brentwood, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

City of Lubbock

End User Support Technician

Lubbock, TX · On-site

$40K - $66K/yr

Essential Functions Reviews and prioritizes user requests for service and support; schedules work ... Establish and maintain effective working relationships with end users. Physical Requirements:

Stewart

End-User Support Technician

Portland, TN

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End-User Support Technician

Brentwood, TN · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Marmon

End User Support Technician

Carol Stream, IL

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

Marmon

End User Support Technician

Brooklyn Park, MN

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

About the Opportunity We are seeking a customer-focused End User Support Technician to join a growing IT team in the Oklahoma City metro area. This individual will serve as the primary point of ...

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End User Support Technician information

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How much do end user support technician jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for end user support technician in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What is the highest salary for tech support?

End User Support Technicians can earn high salaries, especially with advanced certifications or extensive experience, with top earners making over $70,000 annually. Salaries vary based on location, industry, and skill level, with some senior or specialized roles reaching higher compensation levels.

Is AI replacing tech support?

AI is increasingly used in end user support to handle routine inquiries and troubleshoot common issues, allowing support technicians to focus on more complex problems. However, AI tools complement rather than replace human support, and technicians need skills in managing AI systems and interpreting their outputs. The role of an end user support technician continues to evolve with technology integration, emphasizing technical knowledge and customer service skills.

What are the key skills and qualifications needed to thrive as an End User Support Technician, and why are they important?

To thrive as an End User Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and IT service management platforms is commonly required. Excellent communication, patience, and problem-solving skills help technicians effectively support users and resolve issues efficiently. These skills are vital to ensure minimal downtime, high user satisfaction, and smooth technology operations within an organization.

What is the role of a user support technician?

An End User Support Technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use remote support tools, document problems, and communicate solutions to ensure smooth technology operation for end users.

What are End User Support Technicians?

End User Support Technicians are IT professionals responsible for assisting users with hardware, software, and network issues. They provide technical support by troubleshooting problems, installing and configuring computer systems, and guiding users on how to use technology effectively. Their role often involves responding to help desk requests, maintaining IT documentation, and ensuring that users can operate their devices and applications smoothly. They play a key role in minimizing downtime and improving overall productivity within an organization.

What does an end user support technician do?

An end user support technician provides technical assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desk or support center environments.

What are some typical challenges an End User Support Technician might face when assisting remote employees?

End User Support Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, managing communication barriers, and ensuring secure connections for remote troubleshooting. Utilizing remote desktop tools, clear communication, and thorough documentation are crucial for overcoming these obstacles. Additionally, technicians must stay updated on remote collaboration platforms and security protocols to provide effective support and minimize downtime for remote employees.
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What job categories do people searching End User Support Technician jobs look for? The top searched job categories for End User Support Technician jobs are:
End User Support Technician jobs near you
Infographic showing various End User Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

End User Support Technician

Futran Tech Solutions Pvt. Ltd.

Chicago, IL • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

End User Support Technician
Duration: Short-Term Contract (2/3 Months)
Location: Chicago, IL
Qualifications
  • Education: Bachelor's Degree and/or related experience and/or training; or equivalent combination of education and experience in IT
  • Experience: 3+ years of experience in a similar position
  • Stack: Microsoft O365 and Azure

Responsibilities
  • The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well as upgrading and maintaining any supporting, approved software.
  • It also requires the support of any servers, networking, and phone equipment for remote and in-person staff and Level I- III service desk support
  • Install, maintain, and upgrade other PC hardware, printers, peripherals, and their related software.
  • Provide prompt, courteous, high-quality technical support to remote and in-person users via calls, emails, chat, and walk-in requests.
  • Work with management on a daily basis to accomplish tasks with minimal supervision.
  • Troubleshoot and help solve all end-user problems while collaborating with other IT staff frequently
  • Troubleshoot, analyze, resolve, track, escalate, and accurately document various technical problems and resolutions.
  • Assist in procurement, configuration, maintenance, and support of 3rd party software and their associated vendors for end user devices
  • Manage relationship and day-to-day interaction with 3rd-party managed servicer provider.
  • Manage mobile footprint and mobile policies for end users.

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