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End User Support Technician Jobs (NOW HIRING)

Marmon

End User Support Technician

Brooklyn Park, MN

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

Addison Group

End User Support

Oklahoma City, OK · Remote

$20 - $22/hr

About the Opportunity We are seeking a customer-focused End User Support Technician to join a growing IT team in the Oklahoma City metro area. This individual will serve as the primary point of ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

About the Opportunity We are seeking a customer-focused End User Support Technician to join a growing IT team in the Oklahoma City metro area. This individual will serve as the primary point of ...

designDATA

End User Support Technician-Tier 3

Washington, DC · On-site

$42K - $53K/yr

They are seeking an End User Support Technician-Tier 3 who will provide advanced troubleshooting and support, collaborate with team members, and contribute to the training of junior technicians.

New

Great Dane LLC

End User Support Technician

Jonesboro, AR

$18.50 - $25.25/hr

The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software. It also ...

Great Dane LLC

End User Support Technician

Brazil, IN

$19.75 - $27/hr

The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software. It also ...

Great Dane LLC

End User Support Technician I

IN · On-site

The End User Support Technician will be primarily responsible for installing, maintaining, and upgrading pc hardware and software as well upgrading and maintaining any supporting software. It also ...

Morris-Jenkins

End User Support

Charlotte, NC · On-site

Your Role: As End User Support Technician, you'll: * Set up, replace, and assist with mobile devices. You'll be like our mobile device first responder! We've got tons of employees throughout ...

ICONMA

End user support

Wichita, KS

End User Support Location: Wichita, KS Duration: 3 months Description: This position is part of a team responsible for receiving and processing requests for creating, deleting and modifying user ...

Excentium, Inc.

End User Support Specialist ID: 538 Department: IT Technical Expertise & Support Location: Joint Base Andrews, MD Description END-USER SUPPORT Position Summary: The End User Support Specialis t will ...

Tata Consultancy Services

End User Support

Mahwah, NJ · On-site

Tata Consultancy Services is seeking an End User Support professional with extensive experience in client operating systems and Microsoft 365 applications. The role involves providing L1 support for ...

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End User Support Technician information

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How much do end user support technician jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for end user support technician in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What is the highest salary for tech support?

End User Support Technicians can earn high salaries, especially with advanced certifications or extensive experience, with top earners making over $70,000 annually. Salaries vary based on location, industry, and skill level, with some senior or specialized roles reaching higher compensation levels.

Is AI replacing tech support?

AI is increasingly used in end user support to handle routine inquiries and troubleshoot common issues, allowing support technicians to focus on more complex problems. However, AI tools complement rather than replace human support, and technicians need skills in managing AI systems and interpreting their outputs. The role of an end user support technician continues to evolve with technology integration, emphasizing technical knowledge and customer service skills.

What are the key skills and qualifications needed to thrive as an End User Support Technician, and why are they important?

To thrive as an End User Support Technician, you need a solid understanding of computer hardware, operating systems, troubleshooting methods, and typically an associate degree or relevant certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and IT service management platforms is commonly required. Excellent communication, patience, and problem-solving skills help technicians effectively support users and resolve issues efficiently. These skills are vital to ensure minimal downtime, high user satisfaction, and smooth technology operations within an organization.

What is the role of a user support technician?

An End User Support Technician provides technical assistance to users by troubleshooting hardware, software, and network issues. They often use remote support tools, document problems, and communicate solutions to ensure smooth technology operation for end users.

What are End User Support Technicians?

End User Support Technicians are IT professionals responsible for assisting users with hardware, software, and network issues. They provide technical support by troubleshooting problems, installing and configuring computer systems, and guiding users on how to use technology effectively. Their role often involves responding to help desk requests, maintaining IT documentation, and ensuring that users can operate their devices and applications smoothly. They play a key role in minimizing downtime and improving overall productivity within an organization.

What does an end user support technician do?

An end user support technician provides technical assistance to users experiencing hardware, software, or network issues. They troubleshoot problems, install and configure systems, and may use tools like remote support software to resolve issues efficiently, often working in help desk or support center environments.

What are some typical challenges an End User Support Technician might face when assisting remote employees?

End User Support Technicians often encounter challenges such as diagnosing issues without physical access to the user's device, managing communication barriers, and ensuring secure connections for remote troubleshooting. Utilizing remote desktop tools, clear communication, and thorough documentation are crucial for overcoming these obstacles. Additionally, technicians must stay updated on remote collaboration platforms and security protocols to provide effective support and minimize downtime for remote employees.
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What job categories do people searching End User Support Technician jobs look for? The top searched job categories for End User Support Technician jobs are:
End User Support Technician jobs near you
Infographic showing various End User Support Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.
End-User Support Technician

End-User Support Technician

Stewart

Hendersonville, TN • On-site

Full-time

Medical, Retirement, PTO

Posted 17 days ago

Job description

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all.

You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company.

Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about.

More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle

Job Description

Job Summary

Provides technical support for hardware, software, and systems to ensure a reliable end user experience. Responsibilities include troubleshooting issues, resolving service requests, and supporting device and application usage. As experience increases, duties expand to handling complex problems, leading support efforts, and contributing to process improvements and user enablement.

Job Responsibilities

  • Resolves more complex end-user issues, including software installations, peripheral configurations, and system performance troubleshooting.
  • Assists in IT service management activities, ensuring timely resolution of incidents and requests.
  • Develops and updates technical documentation, user guides, and knowledge base articles.
  • Provides user training on IT systems, best practices, and self-service resources.
  • Provides timely technical support to ensure end-user productivity.
  • Installs, configures, and maintains desktops, peripherals, and software.
  • Troubleshoots non-routine issues and restores functionality either remotely or on-site.
  • Resolves issues referred by help desk support.
  • Assists in the development of training materials.
  • Performs internal audits of documentation and communications.
  • Helps maintain accuracy and accessibility of end-user content in CMS/SharePoint.
  • Applies working knowledge of organizational practices and business fundamentals.
  • Addresses moderately complex problems using experience, judgment, and established precedents while operating within broad guidelines and policies.
  • Individual contributor performing work with limited supervision; may provide guidance to less experienced team members as appropriate.
  • Performs all other duties as assigned by management.
  • Ability to lift and move equipment up to 40 pounds, including floor-to-waist, waist-to-shoulder, and overhead lifts.
  • Frequent bending, kneeling, and reaching to install or troubleshoot hardware under desks or in tight spaces.

Education

  • High school diploma required; Bachelor's preferred

Experience

  • Typically requires 2+ years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Benefits

Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

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