Customer Service Engineer
La Porte, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
La Porte, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
La Porte, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Round Rock, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Round Rock, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) * Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and ...
Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) * Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and ...
Greenville, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Greenville, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Fort Worth, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Fort Worth, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Houston, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Houston, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Antonio, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Antonio, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
The Information Technology Engineer II - End User Computing (EUC) is a strategic position focused on the infrastructure and delivery of end user services. This position is responsible for maintaining ...
Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) * Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and ...
Oversee and manage the VDI environment (Amazon WorkSpaces, AWS End User Computing) * Ensure seamless access to developer tools, trading platforms, financial applications, enterprise applications, and ...
San Antonio, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
San Antonio, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Round Rock, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Round Rock, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Fort Worth, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Fort Worth, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Waxahachie, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Waxahachie, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Port Arthur, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Port Arthur, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Greenville, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
Greenville, TX · On-site
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing ...
$8.96 - $16.31
2% of jobs
$16.31 - $23.66
3% of jobs
$23.66 - $31.01
8% of jobs
$36.06 is the 25th percentile. Wages below this are outliers.
$31.01 - $38.36
17% of jobs
$38.36 - $45.71
8% of jobs
$45.71 - $53.06
10% of jobs
The median wage is $53.44 / hr.
$53.06 - $60.41
20% of jobs
$63.35 is the 75th percentile. Wages above this are outliers.
$60.41 - $67.76
16% of jobs
$67.76 - $75.11
13% of jobs
$75.11 - $82.46
1% of jobs
$82.46 - $89.81
2% of jobs
$8
$52
$89
| Aspect | End User Computing Engineer | Desktop Support Specialist |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA A+ or Microsoft Certified | Often holds similar certifications, such as CompTIA A+ or HDI Support Center |
| Work Environment | Designs, implements, and manages end user computing solutions across organizations | Provides technical support and troubleshooting for end users' desktops and peripherals |
| Employer & Industry Usage | Used in IT departments of large corporations, tech firms, and enterprise environments | Common in corporate, educational, and healthcare settings for user support |
The End User Computing Engineer focuses on designing and managing end user devices and solutions, ensuring optimal performance and security. In contrast, the Desktop Support Specialist primarily provides direct technical support and troubleshooting for end users' desktop issues. Both roles require similar certifications and are vital in maintaining organizational IT infrastructure, but their responsibilities differ in scope and focus.

The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Responsibilities
• Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers.
• Provide support to client identified VIPs
• Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
• Perform Install/Move/Add or Change (IMAC) activities.
• Perform all assigned desk-side support activities
• Display outstanding technical and professional services skills at all times
• Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
• Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
• Understands and follows all documented service operations policies and procedures.
• Other duties or certifications may be assigned to meet business needs
Education and Experience:
• Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
• Maintain all required OEM Certifications as directed by Management
• Knowledge of relevant software and hardware systems
• Understanding of ITIL methodologies
• A+ certification is desired
• May require additional customer-specific certifications or training as required
Skills:
• Excellence in communication and customer-facing skills
• Strong oral, written and interpersonal skills
• Ability to follow instructions and processes with minimal instruction
• Ability to lift and or move various computer equipment up to 50 lbs.
• Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Sourced by ZipRecruiter
It services
1,001 - 5,000 Employees
Tewksbury, MA, US
1951