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End User Computing Engineer Jobs in Illinois (NOW HIRING)

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

Network Architecture & Engineering * Design and maintain enterprise network architecture, including ... Collaborate with Infrastructure, Service Desk, Cloud, and End User Computing teams to deliver ...

IT Supervisor

Downers Grove, IL · On-site

$30 - $40/hr

Lead day-to-day operations of the end-user computing environment, ensuring timely resolution of ... Preferred Qualifications * 5+ years of IT support, endpoint management, or desktop engineering ...

Lead day-to-day operations of the end-user computing environment, ensuring timely resolution of ... Preferred Qualifications * 5+ years of IT support, endpoint management, or desktop engineering ...

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End User Computing Engineer information

See Illinois salary details

$9

$55

$93

How much do end user computing engineer jobs pay per hour?

As of Jul 25, 2026, the average hourly pay for end user computing engineer in Illinois is $55.03, according to ZipRecruiter salary data. Most workers in this role earn between $38.22 and $68.27 per hour, depending on experience, location, and employer.

What are some typical challenges faced by End User Computing Engineers when supporting a diverse range of devices and users?

End User Computing Engineers often support a wide array of devices, operating systems, and applications, which can present challenges such as compatibility issues, security concerns, and ensuring consistent user experiences. They must stay current with rapid technology changes and manage updates or patches across multiple platforms. Additionally, balancing standardized policies with the unique needs of individual users and departments requires strong communication skills and adaptability. Collaborating closely with IT teams and end users is key to troubleshooting issues efficiently and maintaining a secure, productive environment.

What engineer makes $500,000 a year?

End User Computing Engineers typically do not earn $500,000 annually; such high salaries are more common in executive or specialized roles like senior software engineers, data scientists, or technology executives. Compensation at that level usually involves senior leadership positions, stock options, or bonuses in large tech companies.

What engineers make $300,000 a year?

End User Computing Engineers typically do not earn $300,000 annually; such high salaries are more common among senior software engineers, data scientists, or specialized technical roles with extensive experience, advanced skills, and often in high-demand industries. Compensation at this level usually involves seniority, certifications, and sometimes executive responsibilities or leadership positions.

What is an End User Computing Engineer?

An End User Computing Engineer is an IT professional responsible for designing, deploying, and supporting the technologies and environments that allow end users—such as employees—to access and use applications, data, and desktops. This role typically focuses on virtual desktop infrastructure (VDI), device management, software deployment, and troubleshooting user issues. End User Computing Engineers ensure a seamless, secure, and efficient computing experience for users, often working with platforms like Microsoft Windows, Citrix, and VMware.

What is the difference between End User Computing Engineer vs Desktop Support Specialist?

AspectEnd User Computing EngineerDesktop Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft CertifiedOften holds similar certifications, such as CompTIA A+ or HDI Support Center
Work EnvironmentDesigns, implements, and manages end user computing solutions across organizationsProvides technical support and troubleshooting for end users' desktops and peripherals
Employer & Industry UsageUsed in IT departments of large corporations, tech firms, and enterprise environmentsCommon in corporate, educational, and healthcare settings for user support

The End User Computing Engineer focuses on designing and managing end user devices and solutions, ensuring optimal performance and security. In contrast, the Desktop Support Specialist primarily provides direct technical support and troubleshooting for end users' desktop issues. Both roles require similar certifications and are vital in maintaining organizational IT infrastructure, but their responsibilities differ in scope and focus.

What does an end user computing engineer do?

An end user computing engineer designs, implements, and supports computer systems, software, and hardware used by end users within an organization. They troubleshoot technical issues, manage device configurations, and ensure secure and efficient access to IT resources, often using tools like remote management software and following industry standards. Strong problem-solving skills and knowledge of operating systems and enterprise environments are essential for this role.

What are the key skills and qualifications needed to thrive as an End User Computing Engineer, and why are they important?

To thrive as an End User Computing Engineer, you need expertise in desktop operating systems, device management, network troubleshooting, and typically a degree in computer science or related field. Familiarity with tools like Microsoft Endpoint Manager, Citrix, VMware Horizon, and relevant certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is highly valued. Excellent problem-solving skills, strong communication, and a customer-focused mindset help engineers effectively support and train end users. These skills ensure seamless technology experiences, efficient issue resolution, and optimal productivity across an organization's user base.

Is end user computing a good career?

End User Computing Engineers focus on managing and supporting end-user devices, software, and related infrastructure, often requiring skills in operating systems, troubleshooting, and remote support tools. The role offers steady demand in IT departments, with opportunities for certifications like Microsoft or CompTIA, and can lead to advanced positions in IT support or systems administration.
What are popular job titles related to End User Computing Engineer jobs in Illinois? For End User Computing Engineer jobs in Illinois, the most frequently searched job titles are:
Infographic showing various End User Computing Engineer job openings in Illinois as of July 2026, with employment types broken down into 1% Locum Tenens, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $114,456 per year, or $55 per hour.

$90K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Must Have Technical/Functional Skills
  • End to end EUC / Workplace service delivery management
  • Multi country / multi site operational oversight
  • Incident, escalation, and SLA management
  • Field technician and vendor operations management
  • ITIL based service management (Incident, Problem, Change)
  • Stakeholder and customer relationship management
  • Performance monitoring, reporting, and governance
  • Continuous improvement and service optimization

Roles & Responsibilities
  • Own end to end EUC service delivery across the assigned zone, ensuring consistent support for end user devices, peripherals, and workplace services
  • Ensure SLA, KPI, and service quality compliance for incidents, service requests, IMACD, and break fix activities
  • Act as the single point of accountability for EUC operations within the zone
  • Manage and coordinate Field Technicians (FTs), site support teams, and vendors to ensure adequate coverage and timely resolution
  • Assign and prioritize work for critical incidents, Top locations, and business impacting issues
  • Oversee site onboarding, offboarding, managed/unmanaged transitions, and refresh activities
  • Lead and manage P1 / P2 incident escalations, ensuring rapid resolution and stakeholder communication
  • Conduct operational governance, including service reviews, performance tracking, and compliance audits
  • Ensure adherence to standard EUC tools, processes, and security policies
  • Drive problem management, RCA, and preventive actions to reduce repeat incidents
  • Collaborate with regional and global teams on EUC transformation initiatives, automation, and standardization
  • Identify and implement continuous improvement and cost optimization opportunities
  • Build and maintain strong stakeholder relationships with business, IT leadership, and vendors
  • Provide regular operational reports, dashboards, and executive updates

Salary Range-$90,000-$125,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.