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Position Summary

Myriad Genetics is seeking a Sr. Manager, Clinical Interfaces & EMR with deep expertise in Epic Aura and Epic interoperability workflows to lead a team responsible for the implementation, optimization, and support of enterprise EMR integrations. This role will lead a blended team of approximately 10 full-time employees and contractors supporting Epic-focused integrations, interoperability initiatives, operational support, and workflow optimization across health systems and strategic enterprise partners.
This leader will serve as a key operational and technical partner across Clinical Interfaces, Engineering, Product, Commercial, and Customer Success organizations to ensure scalable, high-quality integration delivery and support.

Reports to: Sr. Director, Clinical Interfaces & EMR

Responsibilities

Team Leadership & Operational Management

• Lead and develop a team of approximately 10 Clinical Interface professionals, including both FTEs and contractors
• Establish clear ownership, accountability, priorities, and performance expectations across the team
• Drive operational maturity, scalable processes, and continuous improvement across EMR integration workflows
• Support resource planning, workload balancing, and prioritization across enterprise integration initiatives
• Mentor team members and support professional growth, technical development, and cross-functional collaboration

Epic Aura & EMR Integration Leadership

• Lead implementation and support activities related to Epic Aura integrations and Epic interoperability workflows
• Serve as a subject matter expert for Epic integration capabilities, including ordering, results delivery, and workflow optimization
• Support large health system Epic integrations, including coordination across customer technical, operational, and clinical stakeholders
• Partner with Interface Engineering and Architecture teams on HL7, FHIR, API, and interoperability strategy

Integration Delivery & Support

• Oversee the full lifecycle of EMR integration projects including requirements gathering, workflow analysis, design, testing, go-live coordination, and post-production support
• Ensure integration quality, operational stability, and timely resolution of support issues
• Drive standardization of validation, testing, troubleshooting, and documentation practices across the team
• Improve integration turnaround time, scalability, and customer experience metrics

Cross-Functional Leadership

• Partner closely with Engineering, Product, Commercial, Customer Success, Legal, Compliance, and Clinical stakeholders
• Support enterprise product launches and ensure EMR readiness for new workflows and diagnostic offerings
• Participate in strategic planning for EMR growth initiatives and Epic roadmap expansion
• Serve as a liaison between internal teams and customer technical leadership

Qualifications

Required Qualifications

• Bachelor's degree in healthcare, information technology, business, or related field, or equivalent experience
• 5+ years of experience supporting healthcare interoperability or EMR integration initiatives
• 3+ years of leadership or people management experience
• Direct experience with Epic interoperability workflows and enterprise Epic integrations
• Experience with HL7 interfaces, EMR workflows, interoperability concepts, and healthcare integration lifecycle management
• Strong understanding of clinical workflows, provider/lab interactions, and healthcare operational processes
• Excellent communication, organizational, and project leadership skills
• US Citizen or Green Card holder

Preferred Qualifications

• Epic certifications such as Bridges, Care Everywhere, Beaker, or Data Courier
• Experience with Epic Aura workflows and specialty diagnostics integrations
• Experience with FHIR APIs, Mirth, Jira, Confluence, AWS, or related healthcare integration technologies
• Experience supporting genomics, laboratory systems, or precision medicine workflows
• Experience working with large health systems, IDNs, or enterprise healthcare organizations
• Experience managing blended teams including contractors and offshore/vendor resources

Core Competencies

• Operational leadership and accountability
• Customer-focused problem solving
• Cross-functional collaboration
• Healthcare interoperability expertise
• Team development and coaching
• Process improvement and scalability mindset
• Strategic communication and stakeholder management
• Ability to operate effectively in fast-paced, evolving environments

Applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder) living full time in the USA

We take geographic location into account when determining base salary to ensure equitable and competitive compensation.

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