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Employee Success Manager Jobs in Arizona (NOW HIRING)

Lead Forensics

Customer Success Manager

Scottsdale, AZ · On-site

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program * 20 ...

Lead Forensics

Customer Success Manager

Scottsdale, AZ · Hybrid

$100K/yr

Customer Success Manager Base salary up to $65,000, plus commission Location: Scottsdale, Arizona ... Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program * 20 ...

Apriva

Customer Success Manager

Phoenix, AZ · On-site

Customer Success Manager The Customer Success Manager (CSM) owns the post-sales operational ... military, employee ID), retail, mobility, or hospitality. * Hands-on familiarity with EMV ...

Melio

Customer Success Manager

Phoenix, AZ · Remote

Customer Success Manager Location: Remote (required to live in one of the following states: AZ, CO ... We strive to make each and every employee feel valued and appreciated. * The annual base salary ...

Milliman

Client Success Manager (MedInsight)

Phoenix, AZ · Remote

$788/wk

MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial ... Client Success Managers ensure client needs and expectations are aligned; contractual obligations ...

TRAPP TECHNOLOGY INC

Customer Success Manager

Phoenix, AZ · On-site +1

$60K/yr

The Customer Success Manager is responsible for cultivating and maintaining strong relationships ... The employee is frequently required to stand and walk. The noise level in the work environment is ...

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Employee Success Manager information

See Arizona salary details

$21.4K

$57.2K

$95.5K

How much do employee success manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for employee success manager in Arizona is $57,172.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $64,300.00 per year, depending on experience, location, and employer.

What does an employee success manager do?

An Employee Success Manager is responsible for supporting employee engagement, development, and retention within an organization. They often coordinate onboarding, training programs, and performance management, using tools like HR software to ensure a positive work environment and align employee goals with company objectives.

What is the difference between Employee Success Manager vs Customer Success Manager?

AspectEmployee Success ManagerCustomer Success Manager
Primary FocusEmployee engagement, retention, and developmentCustomer satisfaction, retention, and account growth
Work EnvironmentInternal HR and employee teamsClient-facing, sales, and support teams
Required CredentialsHR certifications, relevant experience in employee relationsCustomer service or account management experience, industry knowledge

While both roles focus on success and retention, the Employee Success Manager concentrates on internal employee engagement and development, whereas the Customer Success Manager works externally to ensure client satisfaction and retention. Understanding these differences helps organizations align roles with their strategic goals and improves overall workforce and customer relationships.

What are popular job titles related to Employee Success Manager jobs in Arizona? For Employee Success Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Employee Success Manager jobs in Arizona look for? The top searched job categories for Employee Success Manager jobs in Arizona are:
Employee Success Manager jobs near you
Infographic showing various Employee Success Manager job openings in Arizona as of June 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $50,908 per year, or $24.5 per hour.

Customer Success Manager

Lead Forensics

Scottsdale, AZ • On-site

$100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Customer Success Manager
Base salary up to $65,000, plus commission

Location: Scottsdale, Arizona
(Hybrid working - 3 days a week required in the Office. Remote working is not offered.)

Lead Forensics is a dynamic and innovative SaaS company that is revolutionizing the industry. Our software enables us to identify the businesses who have visited our clients’ websites to helps them convert these passive visitors into actionable leads. We pride ourselves on our cutting-edge technology and dedication to delivering exceptional value to our customers. As we continue to grow, we are looking for motivated and customer focused Customer Success Managers to join our team and play a key role in driving client retention.

We can offer you structured career progression with the opportunity to promote every 6 months, with a $5,000 salary increase at each stage, based on performance.

Typical earnings (including base and commission) for CSMs can exceed:

  • First year: $80,000–$85,000

  • Second year: $90,000–$95,000

  • Third year and beyond: $100,000+

A little about the role, you will be;

  • Building and maintaining client relationships

  • Providing support and assistance throughout the contract lifetime

  • Identifying further use cases to increase value and liaise regularly to develop strategies

  • Contributing to revenue growth by upselling/uplifting client contracts

  • Hosting online meetings with various stakeholders to review the progress of their desired outcomes

  • Identifying, qualifying, and resolving customer issues including working with internal departments, (Support/Product) if required

  • Negotiating contract renewals and expansion proposals

  • Working towards weekly KPI’s and monthly targets; both individually and as a team.

A little about you:

  • Sales/Account Management or Customer Success background

  • Experience in using CRM systems

  • Previous experience with interacting with Director Level individuals

  • Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook)

  • Great Communications skills

  • Strategic thinker with problems solving skills

  • Strong negotiating skills

  • Previously worked towards targets and KPI’s

Why Lead Forensics?

  • Receive full benefits; Medical, Dental, Vision, Life Insurance, 401k, and access to the Employee Assistance Program

  • 20 PTO days, 9 public holidays and your birthday off as standard!

  • Incentive trips abroad for top performers every quarter (recent destinations include Aruba, Barbados and Vegas!)

  • Give back to the wider community with 2 paid volunteer days, as well as company planned fundraisers and volunteer events

  • Social team nights out including; Diamondbacks games, Wine & Paint nights, Kickball Leagues, etc.

 

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