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Employee Experience Manager Jobs in Springfield, MA

Akumincorp

Employee Relations Specialist

Hartford, CT · Remote

$68K - $80K/yr

The Employee Relations Specialist partners closely with the Senior Manager, Employee Relations to promote a positive employee experience while ensuring compliance with company policies and applicable ...

The Hartford

AVP, End User Engineering

Hartford, CT · On-site

Manage collaboration and workspace as products with roadmaps, adoption metrics, and a defined digital employee experience (DEX) practice, not a portfolio of vendor contracts to administer. * From ...

Akumincorp

Director, Employee Relations

Hartford, CT · Remote

$160K - $185K/yr

... of experience leading and developing a remote HR/ER team. * Multi-State Expertise: Proven track record of managing employee relations, navigating employment laws and creating HR policies across a ...

Mtholyoke

Employee Relations Specialist

South Hadley, MA · On-site

$69K/yr

Hybrid Minimum Starting Rate of Pay: $69,637.00 Rate of pay commensurate with experience Start Date ... Administer labor relations activities, including grievance management, collective bargaining ...

Farm Credit East

IT Operations Manager

Enfield, CT · On-site

Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to ... The IT Operations Manager is accountable for the end to end stability, security, and performance of ...

Nexthink

Enterprise Account Executive

Hartford, CT · On-site +1

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real ... Build, manage, and execute a regional sales strategy for the North Central territory. * Prospect ...

Nexthink

Enterprise Account Executive

Hartford, CT · Remote

Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real ... Build, manage, and execute a regional sales strategy for the North Central territory. * Prospect ...

iSolved

Customer Support Representative

Springfield, MA · On-site

$15.50 - $21.25/hr

... an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

... an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five ...

iSolved

Customer Support Representative

Springfield, MA

$16 - $21.75/hr

... an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five ...

isolved

Customer Support Representative

Springfield, MA · On-site

$18 - $20/hr

... an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than five ...

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All JobsEmployee Experience JobsEmployee Experience Manager JobsEmployee Experience Manager Jobs in Springfield, MA

Employee Experience Manager information

See Springfield, MA salary details

$24.4K

$59.3K

$115.6K

How much do employee experience manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for employee experience manager in Springfield, MA is $59,317.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $68,300.00 per year, depending on experience, location, and employer.

What does an employee experience manager do?

An Employee Experience Manager is responsible for shaping and improving the overall experience employees have at a company. They focus on employee engagement, workplace culture, and ensuring that staff feel supported and valued throughout their employment journey. Their duties often include designing programs for onboarding, professional development, feedback collection, and fostering a positive work environment. By aligning company policies with employee needs, they help boost productivity and retention.

How does an employee experience manager typically collaborate with HR and other departments to improve workplace culture?

Employee Experience Managers work closely with HR, leadership, and cross-functional teams to design and implement initiatives that enhance workplace culture. They often gather employee feedback, analyze engagement data, and coordinate with HR to align policies and programs with organizational values. Collaboration might include running workshops, supporting onboarding processes, and partnering with managers to address team-specific needs. This role requires strong communication and facilitation skills to ensure that employee experience initiatives are integrated across departments.

What are the key skills and qualifications needed to thrive as an employee experience manager, and why are they important?

To thrive as an Employee Experience Manager, you need a solid background in human resources, organizational development, and employee engagement, often supported by a bachelor’s or master’s degree in HR or a related field. Experience with HRIS platforms, survey tools, and analytics systems, as well as certifications like SHRM-CP or PHR, are highly valuable. Exceptional interpersonal skills, problem-solving abilities, and emotional intelligence help you build trust and drive positive change across teams. These skills ensure a supportive and productive workplace culture, directly impacting employee satisfaction and organizational success.

What is the difference between Employee Experience Manager vs HR Business Partner?

AspectEmployee Experience ManagerHR Business Partner
Primary FocusEnhancing employee engagement, satisfaction, and overall experienceAligning HR strategies with business goals, advising leadership on HR issues
Required CredentialsBachelor's degree in HR, Business, or related field; experience in employee engagementBachelor's degree, HR certification (e.g., SHRM, PHR), extensive HR experience
Work EnvironmentCollaborates across departments to improve workplace cultureWorks closely with leadership and management on HR policies and strategies

While both roles focus on improving workplace dynamics, the Employee Experience Manager primarily concentrates on employee engagement and satisfaction initiatives. In contrast, the HR Business Partner provides strategic HR advice to leadership, aligning HR policies with business objectives. Both roles require HR knowledge and collaboration skills but serve different aspects of HR management.

What job categories do people searching Employee Experience Manager jobs in Springfield, MA look for?

The top searched job categories for Employee Experience Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Employee Experience Manager jobs?

Cities near Springfield, MA with the most Employee Experience Manager job openings:

Employee Experience Manager jobs near you
Infographic showing various Employee Experience Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 60% In-person, and 40% Remote job distribution, with an average salary of $59,317 per year, or $28.5 per hour.

Employee Relations Specialist

Akumincorp

Hartford, CT • Remote

$68K - $80K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 12 days ago

Job description

Akumin is a leading provider of outpatient radiology and oncology services, partnering with top hospitals and health systems nationwide to deliver advanced diagnostic imaging and exceptional patient care close to home. With a national footprint,cutting-edgetechnology, and a strong commitment to innovation and patient-centered care, our teams play a vital role in improving outcomes for millions of patients each year.

We are currently hiring for an Employee Relations Specialist to join our team. This will be a full-time, remote role, located within the United States.

The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters. This role is responsible for conducting intake, assessing and triaging employee relations issues, supporting investigations, conflict resolution, policy interpretation and independently managing routine employee relations cases. The Employee Relations Specialist partners closely with the Senior Manager, Employee Relations to promote a positive employee experience while ensuring compliance with company policies and applicable employment laws.

Specific duties include, but are not limited to:

  • Serve as the first point of contact for employees and managers reporting workplace concerns or policy questions. Document initial statements, gather preliminary facts, and present findings to the Sr. Manager, ER. Escalate high-risk or complex cases (e.g., harassment, discrimination) to senior leadership immediately.

  • Independently manage and investigate routine employee relations cases, including attendance issues, dress code violations, conduct concerns, and basic performance conflicts, while consulting with the Senior Manager, Employee Relations on more complex matters. Partner with managers to develop and deliver performance improvement plans (PIPs) and corrective actions.

  • Maintain accurate, confidential, and up-to-date records of all ER inquiries and investigations in the case management system. Ensure all practices comply with internal policies and applicable federal, state, and local employment laws.

  • Advise employees and frontline managers on company policies, procedures, and basic HR best practices.

  • Assist with the development, communication, and delivery of HR policies, employee relations training, and compliance initiatives. Support employee and manager education on workplace expectations and company policies.

Position Requirements:

  • Bachelor's Degree or Equivalent Experience

  • 1-3 years of experience in Human Resources, with a demonstrated focus or strong interest in Employee Relations.

  • Excellent active listening, verbal, and written communication skills. Strong objective, analytical, and conflict-resolution abilities.

  • Basic understanding of employment laws (e.g., FMLA, ADA, FLSA) and standard HR compliance protocols

Preferred Requirements:

  • Experience utilizing Workday or a comparable HRIS.

  • SHRM-CP, SHRM-SCP, PHR, or willingness to pursue certification.

  • Experience supporting workplace investigations and employee relations case management.

At Akumin, we invest in the well-being of our employees, so you can bring your best self to work each day. You can expect to see the following benefits:

  • Competitivecompensation
  • Medical,dental, andvisioninsurance
  • HSAaccounts withemployercontributions
  • 401(k) eligibility with employer match
  • Paidholidays
  • Defined PTO andsicktime programs

The estimated salary range for this role is $68,000-$80,000. Actual compensation depends on experience, skills, location, and other factors such as internal equity and budget.

Akumin Operating Corp. and its divisions are an equal opportunityemployerand we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

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