1

Employee Experience Associate Jobs in Indiana (NOW HIRING)

Customer Experience Associate

Connersville, IN ยท On-site

$14.25 - $19.25/hr

Customer Experience Associate BH Job ID: 4562 SF Job Req ID: 19053 Ingersoll Rand is an equal ... Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee ...

Associate degree; ADN or BS with one year experience. * Experience in employee health or occupational health. * Professional License or Certification required. * Life Support Training or ...

Associate degree; ADN or BS with one year experience. * Experience in employee health or occupational health. * Professional License or Certification required. * Life Support Training or ...

next page

Showing results 1-20

Employee Experience Associate information

See Indiana salary details

$10

$18

$31

How much do employee experience associate jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for employee experience associate in Indiana is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

What does an Employee Experience Associate do?

An Employee Experience Associate is responsible for enhancing the overall work environment and ensuring employees have a positive and engaging experience at their organization. Their duties often include managing onboarding processes, organizing company events, collecting employee feedback, and supporting internal communication initiatives. They work closely with HR and other departments to foster a culture of inclusivity, satisfaction, and productivity. By focusing on employee well-being and engagement, they help improve retention and workplace morale.

What are some common challenges faced by an Employee Experience Associate, and how can they overcome them?

Employee Experience Associates often face the challenge of balancing organizational goals with the diverse needs of employees. Navigating sensitive feedback, ensuring effective communication across departments, and fostering engagement in both remote and in-person environments are key aspects of the role. Overcoming these challenges involves active listening, leveraging data-driven insights, and building strong relationships with team members and leadership. Staying adaptable and proactive in seeking employee input can help create a more positive and inclusive workplace culture.

What are the key skills and qualifications needed to thrive as an Employee Experience Associate, and why are they important?

To thrive as an Employee Experience Associate, you need a background in human resources, strong organizational abilities, and experience with employee engagement strategies, often supported by a relevant degree. Familiarity with HR information systems (HRIS), survey tools, and project management software is commonly required. Excellent interpersonal communication, empathy, and problem-solving skills help you effectively address employee needs and foster a positive workplace culture. These competencies are essential for enhancing employee satisfaction, retention, and overall organizational performance.

What is the difference between Employee Experience Associate vs HR Coordinator?

AspectEmployee Experience AssociateHR Coordinator
ResponsibilitiesFocuses on improving employee engagement, onboarding, and workplace cultureHandles administrative HR tasks, recruitment coordination, and employee records
Required SkillsCommunication, employee engagement, event planningHR policies, administrative skills, organization
Work EnvironmentCollaborates with HR, management, and employees in a dynamic settingTypically in HR department, administrative office setting
Common UsageUsed in companies emphasizing employee experience and cultureCommon in HR departments across industries

The Employee Experience Associate primarily focuses on enhancing employee engagement and workplace culture, while the HR Coordinator manages administrative HR functions. Both roles require strong communication skills, but the Employee Experience Associate emphasizes employee relations and experience initiatives, whereas the HR Coordinator handles HR processes and compliance. Understanding these differences helps organizations assign roles effectively and candidates target their job search accordingly.

What is an employee experience associate job?

An employee experience associate is responsible for supporting initiatives that improve employee engagement, satisfaction, and workplace culture. They often coordinate communication, gather feedback, and assist with programs related to onboarding, training, and employee well-being. Strong communication skills and familiarity with HR tools are typically required for this role.

What are the most commonly searched types of Employee Experience jobs in Indiana?

The most popular types of Employee Experience jobs in Indiana are:

What cities in Indiana are hiring for Employee Experience Associate jobs?

Cities in Indiana with the most Employee Experience Associate job openings:

Customer Experience Associate

Ingersoll Rand

Connersville, IN โ€ข On-site

$14.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Job description

Customer Experience Associate

BH Job ID:
4562

SF Job Req ID:
19053

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:
Customer Experience Associate

Location:
Connersville, IN (on-site)


About Us:

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.


Job Overview:
The Customer Experience Associate is an integral part of a dynamic and a highly communicative cross-functional team environment working together to build seamless customer service. This position involves detailed interaction with internal and external customers including issuing quotations, order entry, and communicating delivery schedules. It involves communicating clearly with all internal departments and customers/distributors outside the company on a daily basis.


Responsibilities:

  • Run reports to monitor and correct on line orders to ensure accurate data
  • Communicate with customers via email, Sales Force or telephone regarding open orders, technical information and support in understanding the product.
  • Work with the Shipping, Engineering, Operations, Quality, Product Management, Distributor Development and other pertinent departments to ensure excellent communication.
  • Source information via SAP, lead-time sheets and purchasing tracking log and analyze data to understand trends and communicate the best available information to the customer.
  • Work directly with Scheduling to communicate any requests or changes in order book
  • Create and understand the credit and debit process for returns, damaged freight, pricing and various other issues, create quotes for units, parts and repair opportunities
  • Create freight claims for damaged or lost shipments
  • Communicate and support the Sales team with ship dates, sales opportunities and other information that may be pertinent


Requirements:

  • High School diploma or GED required
  • 3+ years of experience with product and/or customer service
  • 1+ years of experience using Microsoft Word, Excel, and Power Point


Core Competencies:

  • Ability to provide first class customer service & support by e-mail and phone
  • Ability to handle multiple tasks in an efficient and professional manner
  • Excellent written and verbal communication skills with the ability to handle internal and external contacts in a positive, assertive and effective manner is required
  • Able to interact and coordinate with internal company resources and vendor resources to resolve issues for customers and distributors
  • Analytical skills to aid in assessing customer needs


Preferences:

  • Bachelor's Degree in Business, Marketing, or Technical related field is preferred
  • SAP knowledge and experience preferred
  • service notifications are a plus
  • Sales Force knowledge a plus

Travel & Work Arrangements/Requirements

  • On site with travel limited to rare circumstances only

What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

APPLY NOW