1

Empathy Lab Jobs (NOW HIRING)

Lab Engineer Responsible Manager: Team Manager - Metals, R&D Location: Pflugerville, Texas We, EOS ... empathy, respect, and fairness. We are ALL IN.

Lab Engineer Responsible Manager: Team Manager - Metals, R&D Location: Pflugerville, Texas We, EOS ... empathy, respect, and fairness. We are ALL IN.

Lab Technician- Part Time

Austin, TX

$18.75 - $25/hr

The ideal Lab Technician will have patience, empathy, time management, and professionalism with patients, co-workers, and providers. Job Responsibilities · Evaluate specimens received and organize ...

Be Seen First

9am-530pm M-F, contractor Our Lab Techs strictly adhere to laboratory SOPs to ensure quality and ... They understand our customers' needs with empathy and know that everything they do is making a ...

Lab Assistant Location: Jersey City Medical Center Department Name: Lab JCMC Req #: 0000256869 ... Compassion and empathy guide your interactions with patients, families, and your clinical ...

Lab Technician- Part Time

Austin, TX

$18.75 - $25/hr

The ideal Lab Technician will have patience, empathy, time management, and professionalism with patients, co-workers, and providers. Job Responsibilities · Evaluate specimens received and organize ...

Lab Assistant

Jersey City, NJ · On-site

$23.69/hr

Lab Assistant Location: Jersey City Medical Center Department Name: Lab JCMC Req #: 0000256869 ... Compassion and empathy guide your interactions with patients, families, and your clinical ...

Lab Assistant Location: Jersey City Medical Center Department Name: Lab JCMC Req #: 0000256869 ... Compassion and empathy guide your interactions with patients, families, and your clinical ...

Lab Assistant Location: Jersey City Medical Center Department Name: Lab JCMC Req #: 0000256869 ... Compassion and empathy guide your interactions with patients, families, and your clinical ...

Be Seen First

Lab Support Technician

Peoria, AZ · On-site

$16 - $18.50/hr

Position Overview The Lab Support Technician is responsible for assisting with Lab Operations by ... Compassion - We care deeply about our patients and treat every interaction with empathy.

Lab Support Tech

Sioux City, IA · On-site

$19 - $25.25/hr

Communicates and interacts with patients and their families, with compassion and empathy, both on the phone and at the lab department. * Informs patients of potential denial by insurance, estimates ...

next page

Showing results 1-20

Empathy Lab information

See salary details

$10

$20

$29

How much do empathy lab jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for empathy lab in the United States is $20.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Empathy Lab Facilitator, and why are they important?

To excel as an Empathy Lab Facilitator, you need a background in psychology, education, or human-centered design, often supported by relevant degrees or certifications in these fields. Familiarity with facilitation techniques, empathy-building tools, and digital collaboration platforms is typically required. Exceptional interpersonal skills, active listening, and emotional intelligence help facilitators create safe, engaging environments for participants. These competencies are crucial for fostering genuine empathy, enabling impactful learning experiences, and driving meaningful organizational change.

What is an Empathy Lab and what do people do there?

An Empathy Lab is a space or initiative designed to help individuals and organizations cultivate empathy through structured activities, workshops, and experiences. In an Empathy Lab, participants might engage in role-playing, storytelling, virtual reality simulations, and guided discussions to better understand others' perspectives and emotions. The goal is to build emotional intelligence and improve interpersonal communication, which can enhance teamwork, leadership, and customer relations. Empathy Labs are often used in educational institutions, businesses, and healthcare settings to foster a more inclusive and understanding environment.

What is the difference between Empathy Lab vs Customer Experience Specialist?

AspectEmpathy LabCustomer Experience Specialist
Required CredentialsTypically no formal credentials, focus on empathy and communication skillsOften requires customer service or related certifications
Work EnvironmentCollaborative, focus on user research and emotional understandingCustomer service centers, retail, or corporate offices
Employer & Industry UsageUsed in UX, product design, and human-centered researchCommon in retail, hospitality, and service industries
Search & Comparison IntentUnderstanding roles focused on emotional connection and user insightsCustomer service roles and improving client satisfaction

Empathy Lab roles focus on understanding user emotions and improving experiences through research and design, often within UX or product teams. Customer Experience Specialists primarily handle direct customer interactions, aiming to enhance satisfaction and loyalty. While both roles emphasize customer understanding, Empathy Labs are more research and design-oriented, whereas Customer Experience Specialists are service-focused.

What are some common challenges faced by professionals working in an Empathy Lab, and how can they be addressed?

Professionals in an Empathy Lab often encounter the challenge of translating emotional insights into actionable strategies for product development or customer experience. Balancing qualitative research with organizational goals can also be demanding, as teams must advocate for user-centered approaches within fast-paced environments. Building cross-functional collaboration is key—regular communication with design, engineering, and leadership helps ensure empathy-driven insights are effectively integrated. Overcoming these challenges often involves strong facilitation skills, continuous stakeholder engagement, and a commitment to fostering an open, empathetic work culture.
More about Empathy Lab jobs
Infographic showing various Empathy Lab job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 64% Full Time, 27% Part Time, 1% Temporary, and 7% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $42,113 per year, or $20.2 per hour.

Full-time

Re-posted 28 days ago


Job description

Title: Lab Engineer
Responsible Manager: Team Manager - Metals, R&D
Location: Pflugerville, Texas

We, EOS - world market leader for industrial 3D printing, are looking for a Lab Engineer - Metals to support materials research and production quality for laser powder bed fusion (LPBF) systems. This role is part of the Metals R&D team and plays a key role in EOS's production in America initiative.
You will be responsible for performing quality assurance testing on parts built during machine validation; these builds are run on systems assembled in-house and must meet defined material performance requirements. In addition to this production-focused work, you will also support materials research and development efforts related to LPBF, contributing to internal projects and experimental investigations

Your Mission


Operate material characterization equipment such as: metallographic preparation tools, optical and scanning electron microscopes, powder testing instruments, chemistry analysis tools, a tensile load frame, and a coordinate measuring machine.
Accurately collect, analyze, and document experimental data in accordance with internal SOPs and relevant testing standards.
Support continuous improvement of lab workflows and assist in developing new or updated SOPs.
Take ownership of designated lab equipment, performing routine calibration and basic troubleshooting as needed.


Your Talents


Bachelor's degree in Materials Science, Metallurgy, Mechanical Engineering, or a related field, or an equivalent combination of education and relevant experience.
Hands-on experience working in a lab environment and following standard operating procedures, including metallographic preparation, microscopy, and mechanical testing.
Strong organizational and time management skills, with the ability to manage multiple tasks independently.
Proficient in Microsoft Excel and capable of basic data analysis; familiarity with Minitab is a plus.
Experience in characterization of metal additive manufacturing parts is highly desirable.
Working knowledge of metals commonly used in LPBF.
Basic understanding of quality assurance principles and testing standards.

Our Vision:

Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.

Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.

We work globally networked and prefer to think outside the box - and we're looking for people who want to shape the future with us.

EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.