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Emotional Support Listener Jobs in Iowa (NOW HIRING)

Radix Recovery

PRN Detox Nurse

Cedar Rapids, IA · On-site

Implements motivational interviewing and active listening techniques in supporting clients ... Provide emotional Support and counseling addressing their fears and concerns throughout treatment ...

Radix Recovery

Detox Technician

Cedar Rapids, IA · On-site

Implements motivational interviewing and active listening techniques in supporting clients ... Provide emotional Support and counseling addressing their fears and concerns throughout treatment ...

Radix Recovery

PRN Detox Nurse

Cedar Rapids, IA · On-site

Implements motivational interviewing and active listening techniques in supporting clients ... Provide emotional Support and counseling addressing their fears and concerns throughout treatment ...

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Emotional Support Listener information

What are the key skills and qualifications needed to thrive in the emotional support listener position?

To thrive as an Emotional Support Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of mental health principles, often supported by relevant training or certifications in peer support or mental health first aid. Familiarity with digital communication platforms or hotlines is helpful, as many roles operate via phone, chat, or online support systems. Exceptional empathy, nonjudgmental attitude, and resilience under emotional stress are standout soft skills for this position. These abilities are crucial to effectively support individuals in distress, ensuring they feel heard and guided toward appropriate resources or next steps.

What are the typical daily responsibilities of an emotional support listener?

Emotional Support Listeners typically spend their workdays actively listening to individuals experiencing emotional distress, offering compassionate, nonjudgmental support, and helping them feel heard and understood. They may connect with those seeking help via phone, text, or online chat platforms, and are often responsible for maintaining accurate records of their interactions. Depending on the organization, they might also participate in regular training sessions or supervision meetings to improve their skills and receive guidance. Collaboration with team members, supervisors, or mental health professionals may be part of the role, especially in situations where escalation or referrals are needed. This role is well-suited for individuals who are passionate about making a positive difference in others’ lives and thrive in emotionally supportive environments.

How to become an emotional support listener?

To become an emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or crisis intervention, and volunteers often undergo specific training programs to prepare for providing emotional support.

What is an emotional support listener?

An Emotional Support Listener provides a compassionate and non-judgmental space for individuals to express their thoughts and feelings. They actively listen, offer emotional reassurance, and help people feel heard and understood. While they do not provide professional counseling or therapy, they offer support in difficult times. This role is often found in peer support services, mental health organizations, or online platforms.

Can you really get paid to be an emotional support listener?

Emotional support listeners can be paid for providing empathetic listening and support, often through online platforms or mental health services. Compensation varies depending on the organization, and some roles may require training or certification in active listening or mental health awareness.

How to become a paid emotional support listener?

To become a paid emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or counseling, and experience in peer support or volunteer work can be beneficial. Many positions are remote and may involve flexible scheduling.
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Emotional Support Listener jobs near you

DVSA Program Shelter Advocate (PT Shifts: TWTh 7am-12pm; Sun 8pm-7am)

CATHOLIC COUNCIL FOR SOCIAL CONCERNS INC

Council Bluffs, IA

$15.75 - $19.50/hr

Part-time

Re-posted 17 days ago

Job description

Description

Are you looking to make a real difference in the lives of others? Join the Catholic Charities team!   For the last 100 years, we have had the distinct honor to provide help and hope for those in need. At Catholic Charities, our mission is to empower individuals and strengthen families. We do this through our vital programs including a food pantry, counseling services, emergency family shelter, domestic violence and sexual assault programming and refugee resettlement. We care for the dignity of the person, regardless of background and strive to provide unappalled support for those in need. 

The Catholic Charities' Domestic Violence and Sexual Assault program provides services to anyone faced with these issues through a 24-hour crisis phone line, emergency shelter, court advocacy and much more. This program is based in Council Bluffs, Iowa and serves nine counties in southwest Iowa: Audubon, Cass, Fremont, Harrison, Mills, Montgomery, Page, Pottawattamie, and Shelby. Our on-site emergency shelter provides a safe, confidential living for up to eight families at a time.


Our Domestic Violence Shelter Advocates are a vital part of our vibrate team working to support those affected by domestic violence and sexual assault. 

Key Responsibilities 

  • Welcome and provide a safe environment for survivors of domestic violence.
  • Conduct intake interviews to assess needs and develop safety plans.
  • Offer emotional support, resources, and referrals to survivors.
  • Collaborate with other staff members to maintain a secure and welcoming shelter.
  • Maintain accurate records and reports related to shelter operations.
  • Assist survivors in accessing community resources and support services.
  • Contribute to the development of empowerment and life skills programs.


Requirements

  • High school diploma or equivalent; six months to one year related experience and/or training; or equivalent combination of education and experience. 
  • Prior experience in domestic violence advocacy or related social services is highly desirable.
  • Strong communication and interpersonal skills, including active listening.
  • Compassion, patience, and a strong commitment to supporting survivors.
  • Ability to work effectively with individuals from diverse backgrounds.
  • Understanding of the dynamics of domestic violence and trauma-informed care.
  • Knowledge of local resources and services for survivors is an advantage.

Apply